Miles+Bonus Bedingungen und Voraussetzungen

Das Programm Miles+Bonus („Programm” bzw. „Miles+Bonus”) der Fluggesellschaft AEGEAN AIRLINES S.A . („AEGEAN” bzw. die Gesellschaft) mit Sitz in Internationaler Flughafen Athen (Βuilding 57) ist ein Leistungs- („Bonus”), Angebots-, Vorzugs- & Serviceprogramm für die Programmteilnehmer („Mitglieder”) durch das Sammeln und Einlösen von Meilen („Miles“ oder „Meilen“). An diesem Programm nehmen auch andere Fluggesellschaften teil, die Mitglieder der internationalen Luftfahrtallianz Star Alliance sind und entsprechende Treue- und Prämienprogramme anbieten, im Rahmen derer sie durch das Sammeln und Einlösen von Meilen Leistungen, Angebote, Privilegien und Dienste anbieten (Star Alliance Member FFP), sowie auch Unternehmen bzw. Anbieter von Waren und Dienstleistungen, anhand derer die Mitglieder Meilen sammeln und einlösen können („Miles+Bonus Partnerunternehmen“). Die Bedingungen und Voraussetzungen des Programms („Bedingungen“) regeln die Rechtsbeziehung zwischen AEGEAN und den Mitgliedern des Programms, die Art der Teilnahme am Programm sowie die Art des Sammelns und Einlösens von Meilen gegen Bonusleistungen. AEGEAN kann diese Bedingungen jederzeit nach eigenem Ermessen einseitig und ohne vorherige Ankündigung ändern. AEGEAN informiert die Mitglieder über jede Änderung der Teilnahmebedingungen durch eine Neuveröffentlichung derselben in der jeweiligen Nachfolgeversion dieser Teilnahmebedingungen. Im Rahmen des Programms informiert AEGEAN die Passagiere über die Regeln, Bedingungen und Voraussetzungen für das Sammeln von Meilen und das Einlösen von Meilen gegen die angebotenen Leistungen. Bitte beachten Sie, dass unter Meilen die Berechnungseinheit des Programms zu verstehen ist. Die Regeln zum Sammeln, Ankauf und Einlösen von Meilen werden ausschließlich von AEGEAN festgelegt. AEGEAN behält sich das Recht vor, die vorstehenden Angaben jederzeit einseitig und ohne vorherige Ankündigung zu ändern. In diesem Fall wird die Änderung den Passagieren unverzüglich auf der Website www.aegeanair.com und in den entsprechenden Druckmaterialien zur Kenntnis gebracht. Im Falle eines Verbots oder einer Beschränkung durch das Gesetz ist das Programm ungültig. AEGEAN ist berechtigt, im Falle eines Verstoßes gegen die Vorschriften zur ordnungsgemäßen Durchführung des Programms seitens des Mitglieds nach freiem Ermessen und ohne vorherige Ankündigung alle Meilen, die Angebote, sowie auch die Eigenschaft des Mitglieds zu annullieren.

Verantwortung des Inhabers – Verpflichtung zur ordnungsgemäßen
Nutzung des Programms – Folgen bei Nichterfüllung

Die Meilen können ausschließlich laut den jeweils geltenden Bedingungen des Programms und dem anwendbaren Recht gesammelt, gespeichert, gekauft und eingelöst werden. Jede sonstige Verwendung, Veräußerung, Verkauf, Abtretung, Tausch, Promotion oder Übertragung von Meilen durch Mitglieder oder Dritte ist ausdrücklich untersagt. Meilen, die nicht in Übereinstimmung mit den Bedingungen des Programms gesammelt bzw. gespeichert wurden, sind von Rechts wegen ungültig und können nicht eingelöst werden. Die betreffenden Meilen werden vom Mitgliedskonto gelöscht. Die Nutzung von durch Einlösung von Prämienmeilen erworbenen Produkten zum Zweck ihrer weiteren, entgeltlichen Veräußerung bzw. zum Weiterverkauf ist ausdrücklich verboten. Die Gesellschaft behält sich das Recht vor, die ordnungsgemäße Nutzung des Programms seitens der Mitglieder während der gesamten Dauer ihrer Teilnahme am Programm zu überprüfen.

Im Falle der Nichteinhaltung einer beliebigen Voraussetzung für die Ausstellung der Mitgliedskarte bzw. beliebiger Bedingungen des Programms seitens des Programmmitglieds kann die Gesellschaft das Mitglied nach freiem Ermessen unverzüglich von jedem aktuellen bzw. künftigen Angebot des Programms ausschließen, seine Teilnahme am Programm aussetzen bzw. aufheben, sowie auch alle bereits im Rahmen des Programms gesammelten Meilen stornieren. Im Falle der rechtswidrigen Nutzung der Meilen des Programms bzw. des Verstoßes gegen eine beliebige Bedingung des Programms behält sich die Gesellschaft alle gesetzlichen Rechte sowie jeden rechtlichen Anspruch und jede Rechtsverfolgung vor den zuständigen Gerichten und Behörden vor.

Kontoüberwachung und Identitätsverifizierung

1. Kontinuierliche Überwachung

Alle Treueprogrammkonten, insbesondere Einzelkonten und Sammelkonten (zusammen die „Konten“), unterliegen einer ständigen Überprüfung, Überwachung und Kontrolle durch das Unternehmen, um die Einhaltung dieser Allgemeinen Geschäftsbedingungen sicherzustellen, Betrug oder Missbrauch aufzudecken und die Richtigkeit der von den Mitgliedern bereitgestellten Informationen zu überprüfen.

2. Verifizierungspflichten

Das Unternehmen kann nach eigenem Ermessen jederzeit von jedem Mitglied verlangen, sich einer Identitätsverifizierung zu unterziehen. Solche Verfahren können unter anderem die Vorlage amtlicher Ausweisdokumente, von Adressnachweisen oder anderer zusätzlicher Informationen oder Unterlagen umfassen, die das Unternehmen für erforderlich hält, um die Identität, Berechtigung oder fortbestehende Qualifikation des Mitglieds zur Teilnahme am Treueprogramm festzustellen oder zu bestätigen.

3. Mitwirkungspflicht

Die Mitglieder sind verpflichtet, bei sämtlichen vom Unternehmen verlangten Identitätsverifizierungsmaßnahmen vollständig mitzuwirken. Die Nichtbefolgung eines Verifizierungsverlangens – einschließlich, jedoch nicht beschränkt auf die Verweigerung der Vorlage erforderlicher Unterlagen, die Bereitstellung unvollständiger oder unzutreffender Informationen oder eine unangemessene Verzögerung der Reaktion – stellt einen wesentlichen Verstoß gegen diese Allgemeinen Geschäftsbedingungen dar.

4. Sperrung und Kündigung

Das Unternehmen behält sich das Recht vor, nach eigenem alleinigen und uneingeschränkten Ermessen jedes Konto zu sperren oder mit sofortiger Wirkung zu kündigen, das die Anforderungen an die Identitätsverifizierung nicht erfüllt, den Aufforderungen des Unternehmens nicht nachkommt oder bei dem festgestellt wird, dass es falsche, irreführende oder betrügerische Angaben enthält.

1. Alle natürlichen Personen über 2 Jahre sind zur Teilnahme am Programm berechtigt. Juristische Personen, Unternehmen und Einzelunternehmen aller Art sind von der Mitgliedschaft ausgeschlossen. Mitarbeiter von AEGEAN, einer Fluggesellschaft oder eines Reisebüros sind ausgeschlossen.
2. Die Teilnahme an dem Programm ist streng persönlich und kann von einem Mitglied nicht an Dritte übertragen oder abgetreten werden.
3. Online-Registrierung: Der Fluggast füllt das Online-Antragsformular aus und sendet es elektronisch ab. Er/Sie erhält sofort per E-Mail die Blue Miles+Bonus-Mitgliedskarte mit der Kontonummer und dem Passwort.
4. Ede Kontonummer ist einmalig und die darin enthaltenen Informationen sind der einzige Indikator für den Status eines jeden Programmmitglieds und ersetzen alle anderen Informationen, die auf der Karte erscheinen können, einschließlich des Ablaufdatums. Die Kontonummer, das Passwort und die Miles+Bonus-Karte berechtigen das Mitglied zum Sammeln und Einlösen von Meilen.
5. Es wird klargestellt, dass ein Mitglied, das seine/ihre Registrierung nicht abgeschlossen hat, keine Meilen einlösen, keine Tier-Meilen kaufen, keine Prämienmeilen übertragen, keine Prämienmeilen an NROs spenden und kein „Together“-Konto anlegen kann.
6. Miles+Bonus-Mitglieder, die nicht mindestens 1 Flug mit AEGEAN, Olympic Air oder Star Alliance in ihrem Miles + Bonus-Konto registriert haben oder keine AEGEAN Bonus Visa oder Aegean Mastercard besitzen, haben nicht die Möglichkeit, Meilen bei Non-Air-Partnern einzulösen und können außerdem keine Meilen auf andere Mitglieder übertragen.
7. Eine abgeschlossene Registrierung bedeutet, dass das Mitgliederprofil mit den folgenden Feldern vollständig ausgefüllt ist: Titel, Vorname, Nachname, Geburtsdatum, E-Mail-Adresse, Nationalität, Telefonnummer, Kommunikationssprache, Adresse, Land und Postleitzahl oder Postfach.
8. Mit dem Absenden des ausgefüllten Antrags per E-Mail akzeptiert das Mitglied vollständig und bedingungslos die vorliegenden Allgemeinen Geschäftsbedingungen sowie die Datenschutzhinweise des Unternehmens, die integraler Bestandteil der vorliegenden Bedingungen sind. Falls dies gesetzlich vorgeschrieben ist, können wir Sie zu einem späteren Zeitpunkt auf eine Weise und über Kommunikationskanäle, die in den Datenschutzhinweisen des Unternehmens angegeben sind, um Ihre Zustimmung bitten.
9. Bei der Registrierung zum Programm müssen die Mitglieder ihren vollständigen Namen in lateinischen Buchstaben angeben, so wie er in einem Ausweisdokument (Personalausweis oder Reisepass) steht.
10. AEGEAN kann jeden Antrag auf Teilnahme nach eigenem Ermessen annehmen oder ablehnen.
11. Jedes Mitglied darf nur ein persönliches Konto („Konto“) führen, auf dem die gesammelten Meilen gutgeschrieben werden. Falls es zwei oder mehr Konten gibt, werden sie alle zusammen mit den auf diesen Konten gesammelten Meilen ungültig, und nur das zuerst eingerichtete (älteste) Konto wird beibehalten.
12. Neue Mitglieder sind berechtigt, rückwirkend für Flüge, die bis zu zwölf (12) Monate vor der Registrierung durchgeführt wurden, Meilen auf ihrem Konto zu registrieren, sofern sie die erforderlichen Dokumente (Bordkarten, Ticketbelege) an Miles+Bonus senden.
13. Mitglieder, die ihre Teilnahme an dem Programm kündigen möchten, müssen ihre Absicht schriftlich erklären. Nach Bearbeitung des Antrags werden das Konto und die Meilen automatisch entwertet.
14. Im Falle des Todes des Mitglieds werden das Konto und die Meilen automatisch entwertet.
15. Es wird darauf hingewiesen, dass registrierte Mitglieder des Miles+Bonus-Programms mit Vollendung des 18. Lebensjahres automatisch in das genAIRation-AEGEAN-Programm aufgenommen werden. Maßgeblich ist dabei das bei der Registrierung im Miles+Bonus-Programm angegebene Geburtsdatum. An dem Tag, an dem ein genAIRation-AEGEAN-Mitglied 26 Jahre alt wird, entfallen automatisch die Vorteile von genAIRation AEGEAN. Danach gelten für das Mitglied weiterhin die Vorteile des Miles+Bonus-Programms.

1. Only individuals aged between 18 and 25 are entitled to participate in genAIRation AEGEAN. It is clarified that legal entities of any form, companies of any kind, and sole proprietorships are not entitled to participate. Due to the strict age limit for participation in genAIRation AEGEAN, it is necessary to submit a participant's ID card or passport in order for AEGEAN to be able to identify the participant's details.
2. The entry of your details to participate in genAIRation AEGEAN automatically means that you provide your consent to the collection, retention and processing of your personal data.
3. It is clarified that any individual wishing to register in genAIRation AEGEAN, will automatically and simultaneously register for the Miles+Bonus program by accepting the Terms & Conditions of the Program.
4. Complete Registration means the Registration when in the member's Profile the following fields are properly filled in: Title, Name, Surname, Date of Birth, Email Address, Nationality, Telephone, Language of communication, Address, Country and Postal Code or PO Box.
5. Members aged 18-25 already registered in the Miles+Bonus Program will join directly genAIRation AEGEAN starting from 26/07/2022 (when the service started), up to 31/09/2022. t is clarified that already registered members in the Miles+Bonus program, upon reaching the age of 18, according to the date of birth they have declared during their registration, will be automatically included in genAIRation AEGEAN.
6. It is clarified that for full access to the benefits, offers, privileges & services of genAIRation AEGEAN, Members must log in to their account on aegeanair.com/genAIRation or in AEGEAN App and upload a photo of their ID card or passport in order to enable AEGEAN to identify the name, surname and age of Members in relation to what has been declared by the Members upon their registration. Members' data are kept safe, cannot be disclosed to third parties in any way for a period of three months and are then erased.
7. Members with complete registration automatically begin to enjoy the following special benefits, which are only available once users have completed their registration.
   
   A. 15% discount on ticket prices:
   
   • Tickets can only be booked online by members with complete registration that have logged in and only through aegeanair.com/genAIRation.
   • Booking is available only to members. Members can make a booking for up to 9 people in total, including themselves, provided that all individuals included in the booking are also registered members of the genAIRation AEGEAN program with verified details. The discount applies to the ticket fare and fuel surcharge charges and does not apply to taxes. The fare and fuel surcharge charges, as shown in the booking system via aegeanair.com/genAIRation during the booking process, are already reduced by 15%.
   Ticket changes are allowed according to the regulations of the respective fare. The 15% discount on ticket prices applies to all network flights operated by AEGEAN and Olympic Air in Greece and abroad and can be combined with any other AEGEAN offer. The 15% discount is only valid for bookings through aegeanair.com/genAIRation. Through genAIRation AEGEAN, members can only travel in the Economy Class fare category with a Light, Flex or Comfort Flex fare.
   •The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The check-in process can only be completed through the AEGEAN website (aegeanair.com).
   
   
   B. The Voucher Number is the discount code that can be used for free extra baggage up to 23kg. Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The offer for free baggage will be used solely by using the discount code, provided members enter the discount code either in the special field "Discount code" shown on the booking form, or through the "My Booking" page. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code is only valid when the transaction is in Euro (€). The use of the discount code is valid only for the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   C. The Voucher Number is the discount code that can be used for 50% discount for your pet's transport. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The discount code is only valid when your pet meets all the conditions set by Aegean. For more information please visit https://en.aegeanair.com/travel-information/special-assistance/traveling-with-pet/. The offer of 50% discount on the transport of your pet can only be used by using the discount code, provided that the member enters the discount code in the special "Discount code" field that appears on the booking form. The additional service of travelling with your pet must be selected during the booking in order for the discount to apply. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code can also be used through the My Booking section, provided that cardholders fill in the booking number (pnr) and their surname. The discount code is only valid when the transaction is in Euro (€). The use of the discount code only applies to the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   
8. It is clarified that Members who do not have uploaded validation document will not be able to access the benefits, offers, privileges & services of genAIRation AEGEAN. Identification document might be asked for validation.
9. Information such as the name and age of the members cannot be changed through their account, any modification is possible by phone at +30 2106261000 or through social media.
10. Participation in the genAIRation AEGEAN Program is strictly personal and may not be transferred or assigned by Members to third parties. It is clarified that in cases where a re-registration of a member is identified — one who has already benefited from the privileges and gifts of the program — within a period that would otherwise justify the creation of a new account based on age criteria, the new subsequent account may be cancelled, as such practice constitutes a violation of the program’s terms of participation.
11. On the date when genAIRation AEGEAN Members turn 26, they automatically cease to enjoy the benefits of genAIRation AEGEAN and will automatically exit the program and continue to benefit from the privileges of Miles+Bonus.
12. Please note that registration is only done online through aegeanair.com/genAIRation and AEGEAN App. Members automatically receive via email the confirmation of registration in genAIRation and the confirmation of registration in the Miles+Bonus program.
13. AEGEAN may accept or reject any application for participation at its own discretion.
14. The benefits described in 7B and 7C are provided in the form of a voucher in the genAIRation account of each Member and are renewed according to the date of their initial registration for as long as the Member meets the age criteria of genAIRation AEGEAN.
    Note that if a member, with a verified ID, reaches the age of 26 and has active genAIRation coupons, they will remain active until the stated date on the coupon, and the member will be able to find them in the 'My Coupons' section on the Miles+Bonus page.
15. In the profile of each registered member there is a special section called "My ❤ destination". Members select a solely a specific AEGEAN or Olympic Air network destination. Members may change the destination they have stated as a favourite, 12 months after their initial selection. With each flight from/to this destination, 50% additional redemption miles are offered, on top of the miles the member is already entitled to. For the offer of 50% extra miles to be valid, members must first have made 2 flights from/to the selected destination through the genAIRation AEGEAN page. This means that the 50% extra miles will be given from the third flight onwards. If members do not change their favourite destination, then they continue to enjoy the extra miles. If they change their favourite destination, then the extra miles will be given from the third flight from/to that destination onwards.
    It should be noted that from 22/12/2022 to 16/01/2024, the additional miles were added after the 3rd flight only to the declared favorite destination, whereas from 17/01/2024 onwards, the additional miles are added for flights either to or from the favorite destination.

1. Das Programm Miles+Bonus bietet drei (3) Kartenkategorien: BLAU, SILBER und GOLD, wobei die Anzahl der Statusmeilen jeweils ausschlaggebend ist, die auf dem Konto des Mitglieds innerhalb eines bestimmten Zeitraums gesammelt werden.
2. Die Anzahl der für die jeweilige Kartenkategorie erforderlichen Statusmeilen und die Privilegien, von denen die Mitglieder der unterschiedlichen Programmstufen jeweils profitieren, können von Aegean jederzeit ohne vorherige Ankündigung geändert werden.
3. Jede Karte ist persönlich, nicht übertragbar, nicht abtretbar und trägt den Namen des Teilnehmers/Mitglieds. Die Karte verbleibt im Besitz von Aegean. Aegean behält sich das Recht vor, die Karte zurückzuziehen oder zu annullieren bzw. sie gegen eine gleich- oder anderswertige Karte zu ersetzen. Die Karte hat keine Kreditkartenfunktion und kann beim Einchecken nicht als Ausweisdokument verwendet werden.
4. Im Fall von Verlust, Diebstahl oder Zerstörung der Karte muss das Mitglied Aegean unverzüglich telefonisch unter 801 11 20000 informieren oder die Website www.aegeanair.com besuchen und das entsprechende Formular elektronisch ausfüllen.
5. Mitgliedskarten und folglich auch Mitgliedsnummern verlieren nicht ihre Gültigkeit, sofern das Mitglied weiterhin im Besitz einer Aegean-Bonus-Visa- oder Aegean-Visa-Cyprus-Karte ist.
6. Bitte beachten Sie, dass nur Silber- und Gold-Mitglieder eine Plastikkarte erhalten. Falls das Mitglied die Registrierung nicht abgeschlossen hat, wird ihm keine Karte zugesandt. 
7. Es wird betont, dass Flüge, für die das Mitglied keine Flugmeilen erhält, nicht für ein Upgrade zur nächsten Stufe oder zum Beibehalten der Stufe zählen.
8. Es wird klargestellt, dass das Datum der Höherstufung auf die Silber- oder Goldstufe wie folgt berechnet wird:
   (a) Wenn die Meilen automatisch vom System gutgeschrieben werden und die Aktualisierung der Stufe basierend auf diesen Meilen stattfindet, wird das Datum der Höherstufung nach dem Datum des Fluges berechnet;
   (b) wenn die Meilen über das Online-Formular „Claim Missing Miles“ (Fehlende Meilen anfordern) gutgeschrieben werden und die Höherstufung basierend auf diesen Meilen erfolgt, wird das Datum der Höherstufung nach dem Datum der Flugbuchung berechnet.

A. BLAUE Mitglieder

Da Blue Mitglieder keine Plastikkarte erhalten, müssen sie die digitale Karte benutzen, um die Privilegien, die das Programm bietet, zu nutzen. Blue Mitglieder haben Zugriff auf ihre digitale Karte entweder über aegeanair.com oder über ihr Aegean Mobile App. 

Blaue Mitglieder, die innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Beginn der Blauen Mitgliedschaft 12.000 Statusmeilen einschließlich mindestens zweier (2) Flüge mit Aegean oder Olympic Air oder* 35.000 Statusmeilen unabhängig von der Partnerairline gesammelt haben, werden Silberne Mitglieder und bekommen die Silberne Karte.

* Die erforderliche Anzahl von Meilen für Mitglieder, die es nicht schaffen, bis zum 31.05.23 mindestens 2 Flüge mit AEGEAN und/oder Olympic Air zu buchen, beträgt 24,000.

Bitte beachten Sie folgendes: (a) Falls das Blaue Mitglied die Anzahl der erforderlichen Meilen innerhalb von zwölf (12) Monaten ab dem Datum des ersten eingetragenen Flugs nicht gesammelt hat, werden die gesammelten Statusmeilen nicht automatisch gelöscht. Die Löschung erfolgt vielmehr nacheinander, jeweils nach Ablauf eines (1) Jahres ab dem relevanten, innerhalb des Zwölfmonatszeitraums durchgeführten Flug. (b) Die Zwölfmonatsfrist für das Sammeln der ersten 12.000 Meilen beginnt mit der Eintragung des ersten Flugs, für den Meilen (gültige Meilen) gesammelt werden konnten. (c) Für Inhaber der Aegean-Bonus-Visa- und Aegean Mastercard Karte werden nur die ersten Willkommensmeilen, als Statusmeilen betrachtet.

SILBERNE Mitglieder:

Silberne Mitglieder müssen innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Beginn der Silbernen Mitgliedschaft 8.000 Statusmeilen einschließlich mindestens zweier (2) Flüge mit Aegean oder Olympic Air oder* 35.000 Statusmeilen unabhängig von der Partnerairline gesammelt haben, damit ihre Silberne Mitgliederschaft automatisch für ein (1) weiteres Jahr verlängert wird. Falls das Silberne Mitglied die o.g. erforderlichen Meilen innerhalb des o.g. Zeitraums nicht gesammelt hat, wird es auf die Blaue Stufe zurückgestuft.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 2 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 16,000.

Silberne Mitglieder, die innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Beginn der Silbernen Mitgliedschaft 24.000 Statusmeilen einschließlich von mindestens vier (4) Flügen mit Aegean oder Olympic Air oder* 70.000 Statusmeilen unabhängig von der Partnerairline gesammelt haben, werden Goldene Mitglieder und bekommen die Goldene Karte.

* Die erforderliche Anzahl von Meilen für Mitglieder, die es nicht schaffen, bis zum 31.05.23 mindestens 4 Flüge mit AEGEAN und/oder Olympic Air zu buchen, beträgt 48,000.

C. GOLDENE Mitglieder:

Goldene Mitglieder müssen innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Beginn der Goldenen Mitgliedschaft 12.000 Statusmeilen einschließlich von mindestens vier (4) Flügen mit Aegean oder Olympic Air oder* 70.000 Statusmeilen unabhängig von der Partnerairline gesammelt haben, damit ihre Goldene Mitgliederschaft automatisch für ein (1) weiteres Jahr verlängert wird. Falls das Goldene Mitglied die o.g. erforderlichen Meilen innerhalb des o.g. Zeitraums nicht gesammelt hat, wird es auf die Silberne Stufe zurückgestuft.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 4 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 70,000.

Es wird zwischen zwei Arten von Meilen unterschieden:

A. Statusmeilen (Tier Miles): Die Statusmeilen bestimmen, welcher Programmkategorie das Mitglied angehört. D.h., sie betreffen die Meilen, die jedes Mitglied insgesamt aus verschiedenen Aktivitäten sammelt, um Blaues, Silbernes und anschließend Goldenes Mitglied zu werden.

Statusmeilen werden aus Flügen mit Aegean, Olympic Air und den übrigen Star-Alliance-Partnerairlines gesammelt und sind 12 Monate gültig.

B. Prämienmeilen (Award Miles): Prämienmeilen sind die Meilen, die ein Mitglied sammelt, um sie gegen Produkte und Leistungen einzulösen, die vom Programm angeboten werden. Prämienmeilen werden aus Flügen mit Aegean und Olympic Air sowie durch den Erwerb von Produkten und Leistungen der Miles+Bonus-Partnerunternehmen gesammelt und sind unbegrenzt gültig.

1. Anspruch auf Statusverlängerung haben nur aktive Miles+Bonus-Mitglieder, die der Silber- oder Goldstufe angehören.
2. Der Vorteil der Statusverlängerung gilt in folgenden Fällen:
   • Mutterschaft/Vaterschaft
   • Militärdienst
   
   In allen anderen Fällen außer den oben genannten kann das Mitglied diesen Vorteil nicht nutzen.
3. Der Antrag auf Statusverlängerung im Falle von Mutterschaft/Vaterschaft kann von jedem Mitglied insgesamt bis zu dreimal gestellt werden. Mitglieder können den Antrag für jedes Kind nach dessen Geburt und bis zu dessen erstem Lebensjahr stellen.
4. Mitglieder müssen pro Fall die folgenden Unterlagen vorlegen:
   • Für die Mutter/den Vater: Familienstandsbescheinigung
   • Militärdienst: Kopie des Militärdienstausweises
   
   
5. Es wird darauf hingewiesen, dass die Statusverlängerung für den Militärdienst nur für im Rahmen eines befristeten Dienstes geleisteten Militärdienst gilt. Berufsoldaten sind ausgeschlossen.
6. Es wird darauf hingewiesen, dass Statusmeilen, die dem Konto des betreffenden Mitglieds gutgeschrieben werden, nicht bei der Berechnung eines Status-Upgrades berücksichtigt werden.
7. Es wird darauf hingewiesen, dass die Statusverlängerung nach Genehmigung nicht geändert oder storniert werden kann.
8. Es wird darauf hingewiesen, dass berechtigte Mitglieder die mit ihrem Status verbundenen Vorteile genießen können, während Sie die Statusverlängerung in Anspruch nehmen.
9. Die Statusverlängerung im Miles+Bonus-Programm ist persönlich und kann aus keinem Grund auf Dritte übertragen werden.
10. Mitglieder, denen die Statusverlängerung gewährt wurde, können weiterhin Meilen sammeln und einlösen.
11. Es wird darauf hingewiesen, dass die Dokumente aus Sicherheitsgründen nach der Bearbeitung vernichtet werden.
12. Die Miles+Bonus Statusverlängerung ist eine Ermessensleistung und AEGEAN behält sich das Recht vor, zu jedem beliebigen Zeitpunkt nach freiem Ermessen Anträge auf Gewährung der Statusverlängerung abzuweisen oder das betreffende Angebot abzuändern.
13. Aegean behält sich das Recht vor, nach freiem Ermessen zu jedem beliebigen Zeitpunkt ohne vorherige Ankündigung die hierin genannten Bedingungen und Voraussetzungen für die Gewährung des betreffenden Vorteils zu ändern oder aufzuheben. Die neuen Bedingungen und Voraussetzungen treten unverzüglich nach deren Veröffentlichung in Kraft.
14. Die Stellung des Antrags auf Gewährung des betreffenden Vorteils setzt die vorbehaltlose Annahme der Bedingungen und Voraussetzungen durch das Mitglieds voraus.

1. Statusmeilen kaufen

1. Responsabilità del titolare-Obbligo di utilizzare correttamente il Programma -Conseguenze dell'inosservanza.
2. Blue Mitglieder haben die Möglichkeit, bis zu 1.000 Statusmeilen innerhalb von je zwölf (12) Monaten zu erwerben, jeweils beginnend ab dem Anmeldedatum des Mitglieds.
3. Silver Mitglieder haben die Möglichkeit, innerhalb von zwölf (12) aufeinanderfolgenden Monaten der Gültigkeit ihrer jeweiligen Stufe bis zu 2.000 Statusmeilen zu erwerben, während Gold Mitglieder in demselben Zeitraum die Möglichkeit zum Erwerb von bis zu 3.000 Statusmeilen haben.
4. Der Kauf von Statusmeilen bezieht sich auf die Zukunft und kann keine rückwirkende Wirkung haben.
5. Tier miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
6. Der Kauf von Statusmeilen kann nach Abschluss der Transaktion nicht rückgängig gemacht werden, d.h. der Transaktionswert ist nicht erstattungsfähig.
7. Statusmeilen werden in 500-Meilen-Sets verkauft und kosten 50,00 €/Set.
8. Statusmeilen werden direkt nach Abschluss der Transaktion dem Konto des Mitglieds gutgeschrieben.
9. Der Kauf von Statusmeilen kann nur online über die Seite www.aegeanair.com erfolgen; hierfür muss sich das Mitglied mit ihren/seinen persönlichen Daten in ihr/sein Miles+Bonus-Konto anmelden.
10. Der Kauf von Statusmeilen ist streng persönlich und darf vom Mitglied nicht auf Dritte übertragen werden.
11. Die erworbenen Statusmeilen unterliegen den Allgemeinen Geschäftsbedingungen über Statusmeilen, die im Miles+Bonus-Programm aufgeführt sind.
12. Es wird klargestellt, dass nach Abschluss der Zahlung zusätzliche Unterlagen angefordert werden können.

2. Prämienmeilen kaufen

1. Prämienmeilen können von allen Miles+Bonus-Mitgliedern erworben werden, unabhängig von ihrem Status.
2. Die Mitglieder können innerhalb eines Mitgliedschaftsjahres bis zu 50000 Prämienmeilen kaufen (zwölf aufeinanderfolgende Monate seit Beginn der Mitgliedschaft oder dem letzten Upgrade/Aufrechterhaltung ihres Status). It is clarified that Members that haven’t registered at least one flight on their Miles+Bonus account, are eligible to purchase up to 30.000 Award miles.
3. Award miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
4. Der Kauf von Prämienmeilen kann nach Abschluss der Transaktion nicht rückgängig gemacht werden, d.h. der Transaktionswert ist nicht erstattungsfähig.
5. Prämienmeilen werden in 1000-Meilen-Sets verkauft und kosten 25,00 €/Set.
6. Prämienmeilen werden direkt nach Abschluss der Transaktion dem Konto des Mitglieds gutgeschrieben.
7. Der Kauf von Prämienmeilen kann nur online über die Seite www.aegeanair.com erfolgen; hierfür muss sich das Mitglied mit ihren/seinen persönlichen Daten in ihr/sein Miles+Bonus-Konto anmelden.
8. Die erworbenen Prämienmeilen unterliegen den Allgemeinen Geschäftsbedingungen über Prämienmeilen, die im Miles+Bonus-Programm aufgeführt sind.
9. Es wird klargestellt, dass nach Abschluss der Zahlung zusätzliche Unterlagen angefordert werden können.

1. Das Recht zum Erwerb von Prämienmeilen als Geschenk steht allen aktiven Miles+Bonus Mitgliedern – unabhängig von deren Rang – zu. 
2. Die Mitglieder haben die Möglichkeit, innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Datum des ersten gültigen Kaufs von Prämienmeilen als Geschenk, der von ihrem Konto erfolgte, - insgesamt – bis zu 50.000 Prämienmeilen als Geschenk zu kaufen.
3. Die Mitglieder haben die Möglichkeit, innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Datum der ersten gültigen Eintragung von Prämienmeilen als Geschenk, die auf ihrem Konto erfolgte, - insgesamt – bis zu 50.000 Prämienmeilen als Geschenk zu erhalten.
4. Award miles as a gift can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
5. Der Kauf von Prämienmeilen als Geschenk kann nach Abschluss nicht storniert werden; infolgedessen kann der Wert der betreffenden Transaktion nicht erstattet werden.
6. Die Prämienmeilen als Geschenk sind in Sets zu je 1.000 Meilen erhältlich, wobei der Kaufpreis mit 25,00 € festgelegt wird.
7. Die als Geschenk gekauften Prämienmeilen werden dem Konto des Empfänger-Mitglieds unverzüglich nach Abschluss der Transaktion gutgeschrieben. 
8. In Bezug auf die als Geschenk gekauften Prämienmeilen gelten die allgemeinen Bestimmungen und Voraussetzungen für Prämienmeilen, wie jeweils im Rahmen des Miles+Bonus Programms angeführt.
9. Der Kauf von Prämienmeilen als Geschenk kann nur online über www.aegeanair.com erfolgen, nachdem sich das Mitglied mit seinen persönlichen Zugangsdaten für sein Miles+Bonus Konto angemeldet hat.
10. Es wird klargestellt, dass nach Abschluss der Zahlung zusätzliche Unterlagen angefordert werden können.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles transfer service. 
2. Members are eligible to transfer – cumulatively – from 1,000 up to 50,000 (in sets of 1,000) Award Miles within a period of 12 consecutive months from the date of their first-ever valid transfer of Award Miles that took place from their Account.
3. Members are eligible to receive – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the first-ever date that transferred miles were validly entried in their Account.
4. The transport of Award Miles cannot be canceled after completion, thus the transaction value is non-refundable.
5. The transaction fee for transfer Award Miles is set at 15.00€ per transaction.
6. The transaction fee for transfer award miles can be paid by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
7. Award Miles transfered, are credited to the recipients’ Member Account immediately after the completion of the transaction.
8. The transfer of Award Miles is subject to the terms and conditions of Award Miles as those are referred to the Miles+Bonus program.
9. The transfer of Award Miles can only take place online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
10. It is clarified that additional documentation may be requested upon payment completion.

1. Das Recht, Prämienmeilen zu spenden, steht allen aktiven Miles+Bonus Mitgliedern – unabhängig von deren Rang – zu. 
2. Die Mitglieder haben die Möglichkeit, innerhalb von zwölf (12) aufeinanderfolgenden Monaten ab dem Datum der ersten gültigen Spende von Prämienmeilen, die von ihrem Konto erfolgte, - insgesamt – bis zu 50.000 Prämienmeilen zu spenden.
3. Die Spende von Prämienmeilen kann nach Abschluss nicht storniert werden; infolgedessen kann der Wert der betreffenden Transaktion nicht erstattet werden.
4. Prämienmeilen können in Sets zu je 100 Meilen gespendet werden, ohne dass weitere Bearbeitungsgebühren berechnet werden.
5. The Award Miles that will be collected for each NGO at the end of each calendar year, will be converted into euros, at a ratio of 1 award mile = 0.004€ and will be deposited in the account of each organization.
6. Die Spende von Prämienmeilen kann nur online über www.aegeanair.com erfolgen, nachdem sich das Mitglied mit seinen persönlichen Zugangsdaten für sein Miles+Bonus Konto angemeldet hat.
7. Die Einrichtungen, die Prämienmeilen aus Spenden beziehen können, werden im Detail auf www.aegeanair.com angeführt.

1. Ein „Together“-Konto kann nur von aktiven Miles+Bonus-Mitgliedern erstellt werden, die mindestens einen Flug mit AEGEAN, Olympic Air oder Star Alliance in ihrem Miles+Bonus-Konto registriert haben oder Inhaber einer Aegean Bonus Visa/Aegean Mastercard sind, sofern sie ihre Registrierung abgeschlossen haben. Das „Together“-Konto kann nur online über die offizielle AEGEAN-Website oder über die Aegean-App aktiviert werden, nachdem sich das Mitglied bei seinem/ihrem persönlichen Miles+Bonus-Konto angemeldet hat. Das Mitglied, das das „Together“-Konto aktiviert, wird automatisch zum Kontoführer oder Kontoführerin des „Together“-Kontos ernannt.
2. Es wird klargestellt, dass ein Mitglied, das seine/ihre Registrierung nicht abgeschlossen hat, kein „Together“-Konto aktivieren kann.
3. Sollte der/die Kontoführer/in innerhalb von 6 Monaten nach Erstellung/Aktivierung des „Together“-Kontos kein Mitglied hinzugefügt haben, wird das „Together“-Konto gelöscht und alle gesammelten Prämienmeilen werden auf das persönliche Miles+Bonus-Konto des Kontoführers bzw. der Kontoführerin übertragen.
4. Ein „Together“-Konto kann aus 2 bis 6 Mitgliedern bestehen.
5. Der/Die Kontoführer/in und alle „Together“-Mitglieder des Beziehungstyps „Vater“, „Mutter“, „Ehepartner“ und „Lebensgefährte“ müssen über 18 Jahre alt sein, während die anderen Mitglieder des Beziehungstyps „Freund“, „Kind“, „Bruder“ und „Schwester“ über 2 Jahre alt sein müssen.
6. Wenn der/die Kontoführer/in mindestens ein Kind zwischen 2 und 18 Jahren (das mindestens einen Flug mit AEGEAN, Olympic Air oder einer Star Alliance-Fluggesellschaft gebucht hat) zum „Together“-Konto hinzufügt, wird das Konto automatisch in ein „Together ForFamilies“-Konto umgewandelt, das zusätzliche Vorteile bietet. Die Vorteile können Sie hier im Detail nachlesen. Die Vorteile werden pro Konto und nicht pro Kind gewährt und verlängern sich jährlich, solange ein aktives Konto für ein Kind zwischen 2 und 18 Jahren im „Together ForFamilies“-Konto vorhanden ist.
7. Der/Die Kontoführer/in muss die Mitglieder, die er/sie in das „Together“-Konto aufnehmen möchte, per elektronischer Nachricht einladen. Bei den eingeladenen Mitgliedern muss es sich um aktive Miles+Bonus Mitglieder handeln, die keinem anderen „Together“-Konto angehören oder die in einem Zeitraum von weniger als sechs (6) Monaten nicht aus einem „Together“-Konto ausgetreten oder entfernt worden sind sowie über ein gültiges E-Mail-Konto in ihrem Profil verfügen. Es wird klargestellt, dass die eingeladenen Mitglieder sich das Recht vorbehalten, ihre Einladung innerhalb einer Frist von 10 Tagen anzunehmen oder abzulehnen. Nach Ablauf dieser Frist verfällt die Einladung und der Leiter kann die Einladung erneut an dasselbe oder ein anderes Mitglied senden.
8. Die folgenden Bestimmungen gelten für Fluggäste im Alter von 2 bis 18 Jahren, die Zugang zu „Together“-Konten wünschen: Mitglieder bis zu 12 Jahren können, wenn sie keine E-Mail-Adresse haben, automatisch von dem/der Kontoführer/in das „Together“-Konto aufgenommen werden, der/die über sein/ihres persönliches Konto ein Mitglied bis zu 12 Jahren im Miles+Bonus-Programm registrieren kann, ohne eine E-Mail-Adresse einzugeben. Für Passagiere zwischen 12 und 18 Jahren wird die Verwendung einer E-Mail-Adresse empfohlen, damit sie über https://el.aegeanair.com/member/forgot-password/ ein Passwort erstellen und sich in ihr eigenes Konto einloggen können.
9. Nachdem sich der/die Kontoführer/in mit seinen/ihren personenbezogenen Daten bei Miles+Bonus angemeldet hat, kann er/sie auf das Konto des Kindes zugreifen, bis das Kind 18 Jahre alt wird.
10. Sobald ein Mitglied die Einladung zur Teilnahme an einem „Together“-Konto annimmt, werden alle 100% der auf seinem/ihrem persönlichen Miles+Bonus-Konto gesammelten Prämienmeilen auf das „Together“-Konto übertragen. Wenn das Mitglied noch keinen Flug mit AEGEAN, Olympic Air oder Star Alliance Partnern gebucht hat oder kein Inhaber einer Aegean Bonus Visa/Aegean Mastercard Karte mit abgeschlossener Registrierung ist, verbleiben seine/ihre Prämienmeilen auf seinem/ihrem persönlichen Konto, bis er/sie einen Flug gebucht hat. Es wird klargestellt, dass alle 100% seiner/ihrer Prämienmeilen nur so lange auf das „Together“-Konto übertragen werden, bis das Mitglied ein aktives Mitglied des „Together“-Kontos wird.
11. Der/Die Kontoführer/in ist ausschließlich für die Verwaltung des „Together“-Kontos verantwortlich. Der/Die Kontoführer/in kann diese Änderungen vornehmen, indem er/sie sich in sein/ihr persönliches Miles+Bonus-Konto einloggt.
12. Mitglieder, die einem „Together“-Konto hinzugefügt werden, können nicht innerhalb von 12 Monaten nach dem Datum ihrer Hinzufügung wieder aus dem Konto entfernt werden.
13. Mitglieder, die aus einem „Together“-Konto entfernt werden, können für einen Zeitraum von sechs (6) Monaten ab dem Datum des Ausstiegs oder der Entfernung kein weiteres „Together“-Konto erstellen oder daran teilnehmen. Es wird klargestellt, dass ein Mitglied das Konto entweder über sein/ihr Miles+Bonus-Konto verlassen oder über das Miles+Bonus-Konto des Kontoführers bzw. der Kontoführerin aus dem Konto entfernt werden kann.
14. Mitglieder, die von einem „Together“-Konto entfernt werden, sollten eine E-Mail-Adresse für ihr persönliches Konto registriert haben.
15. Der/Die Kontoführer/in, der oder die ein „Together“-Konto abmeldet oder deaktiviert, ist für einen Zeitraum von sechs (6) Monaten nach der Abmeldung oder Deaktivierung nicht berechtigt, ein neues „Together“-Konto zu erstellen oder daran teilzunehmen.
16. Es wird klargestellt, dass ein „Together“-Konto nicht in weniger als 12 Monaten ab dem Tag der Erstellung des „Together“-Kontos gelöscht werden kann. Außerdem ist die Kündigung nur möglich, wenn alle Mitglieder eine E-Mail-Adresse für ihr persönliches Konto registriert haben.
17. Der/Die Kontoführer/in ist ausschließlich für die Verwaltung des „Together“-Kontos verantwortlich. Der Leiter behält sich das Recht vor, den von ihm gewünschten Mitgliedern Zugang zu gewähren, damit sie die „Together“-Sammel- und -Einlösungstransaktionen einsehen, Prämienmeilen einlösen, übertragen und Prämienmeilen an eine NGO spenden können.
18. Wenn ein „Together“-Mitglied aus dem „Together“-Konto gestrichen wird oder das Konto verlässt, erhält er/sie seine/ihre Meilen auf der Grundlage seiner/ihrer gesammelten Beiträge zum „Together“-Konto zurück. . Zum Beispiel: In einem „Together“-Konto gibt es 4 Mitglieder mit einem registrierten Flug und jedes Mitglied hat 2.000 Prämienmeilen übertragen. Somit befinden sich 8.000 Prämienmeilen auf dem „Together“-Konto, zu denen jedes Mitglied 25 % beisteuert. Ein Mitglied verlässt das Konto und zu diesem Zeitpunkt hat das Konto nach einer Meileneinlösung 7.000 Prämienmeilen. In diesem Fall werden 1.750 Prämienmeilen auf das Konto des Mitglieds übertragen.
19. Im Falle des Todes eines Kontoführers bzw. einer Kontoführerin werden das „Together“-Konto und die Prämienmeilen, die dem Beitrag des Kontoführers bzw. der Kontoführerin entsprechen, automatisch gelöscht.
20. Wenn der/die Kontoführer/in das „Together“-Konto kündigen möchte, wird das „Together“-Konto gelöscht, und die verfügbaren Prämienmeilen werden auf der Grundlage des jeweiligen Beitrags auf das Konto des Mitglieds übertragen, wie in Absatz 18 beschrieben.
21. AEGEAN behält sich das Recht vor, jeden Antrag auf ein „Together“-Konto abzulehnen, wenn er nicht mit den Allgemeinen Geschäftsbedingungen vereinbar ist.
22. Sollte ein Mitglied eine der Miles+Bonus-Bedingungen nicht einhalten, behält sich AEGEAN das Recht vor, ein „Together“-Konto und die entsprechenden Meilen ohne Vorankündigung zu löschen.
23. AEGEAN behält sich das Recht vor, nach eigenem Ermessen zu jedem beliebigen Zeitpunkt ohne vorherige Ankündigung die hierin genannten Bedingungen und Voraussetzungen des Programms aufzuheben oder zu ändern. Die neuen Bedingungen und Voraussetzungen treten unverzüglich nach deren Veröffentlichung in Kraft.
24. AEGEAN behält sich das Recht vor, den „Together“-Service nach eigenem Ermessen jederzeit ohne weitere Verpflichtungen gegenüber den „Together“-Mitgliedern zu beenden oder abzubrechen. Dies gilt auch für den Fall, dass das Programm aufgrund der Auflösung, der Liquidation, des Konkurses, der Übernahme oder der Fusion des Unternehmens oder einer ähnlichen Situation beendet wird. Wird das Programm von AEGEAN beendet oder gekündigt, werden das „Together“-Konto und die entsprechenden Meilen automatisch gelöscht.
25. Es wird klargestellt, dass die Änderungen auch für Mitglieder gelten, die bis zum 16. Mai 2023 ein Konto erstellt haben. Die „Together“-Konten, die bis zum 16. Mai 2023 mindestens ein Kind – zwischen 2 und 18 Jahren – mit einem registrierten Flug zum persönlichen Konto des Kindes enthielten, werden in „Together ForFamilies“ umgewandelt und die entsprechenden „Together ForFamilies“-Vorteile werden dem persönlichen Miles+Bonus-Konto des Kontoführers bzw. der Kontoführerin hinzugefügt. Außerdem werden ab dem 17. Mai 2023 die Mitglieder von „Together“-Konten, die bis zum 16. Mai 2023 noch keinen Flug registriert haben, keine Prämienmeilen mehr auf das „Together“-Konto übertragen, bis sie einen Flug registrieren.
26. Die Teilnahme eines Mitglieds am Programm setzt die uneingeschränkte Annahme der Allgemeinen Geschäftsbedingungen voraus.
27. Transaktionen, die durch die Einlösung von Meilen vorgenommen wurden, können dem Together-Konto nicht wieder gutgeschrieben werden, sobald das Konto deaktiviert oder gekündigt wurde.

Sammeln von „Together“-Meilen

1. Alle auf einem „Together“-Konto gesammelten Meilen sind Prämienmeilen. Die Prämienmeilen aller „Together“-Mitglieder werden auf dem „Together“-Konto gesammelt. Jedes „Together“-Mitglied kann Statusmeilen auf seinem persönlichen Miles+Bonus-Konto sammeln, um für ein Status-Upgrade berechtigt zu sein. Zum Beispiel: Ein „Together“-Mitglied fliegt von Athen nach Thessaloniki in der Buchungsklasse W. Die Meilen, die hinzugefügt werden, sind:
   • 500 Prämienmeilen auf sein persönliches Miles+Bonus-Konto
   • 500 Prämienmeilen auf das „Together“-Konto


2. Voraussetzung für die Gutschrift von Meilen auf das „Together“-Konto ist, dass das Mitglied mindestens einen registrierten Flug mit AEGEAN, Olympic Air oder Star Alliance Partnerfluggesellschaften hat oder Inhaber einer Aegean Bonus Visa/Aegean Mastercard mit abgeschlossener Registrierung ist.
3. Ein „Together“-Mitglied ist verpflichtet, seine/ihre persönliche Miles+Bonus-ID bei der Ticketreservierung anzugeben und seine/ihre persönliche Miles+Bonus-ID am Check-in-Schalter vorzulegen.
4. Ein „Together“-Mitglied ist verpflichtet, bei jeder Transaktion mit den Partnern von Miles+Bonus seine/ihre persönliche Miles+Bonus ID anzugeben und vorzulegen.
5. Ein „Together“-Mitglied ist verpflichtet, seine/ihre Bordkarten oder Tickets so lange aufzubewahren, bis die entsprechenden Meilen sowohl in seinem/ihrem persönlichen Konto als auch im „Together“-Konto angezeigt werden.

Mitglieder können Prämienmeilen einlösen, um bestimmte Zusatzleistungen zu erwerben, wie zum Beispiel: a) Zusätzliches Gepäck, b) Reisen mit Haustieren/Tieren, c) Sportausrüstung, d) Fast-Track-Sicherheitskontrolle und e) Sitzplatzauswahl. Dies erfolgt wie folgt:

1. Mitglieder können ihre Prämienmeilen für den Erwerb der oben genannten Zusatzleistungen auf allen von AEGEAN und Olympic Air durchgeführten Flügen einlösen, sofern das Ticket ausschließlich Flüge innerhalb deren Streckennetzes umfasst. Die Einlösung von Meilen über den „Miles+Cash“-Service ist für Codeshare-Flüge, die von anderen Fluggesellschaften durchgeführt werden, ausgeschlossen.
2. Die Einlösung von Meilen für Zusatzleistungen über den „Miles+Cash“-Service ist ausschließlich im Bereich „Meine Buchung“ (über aegeanair.com und die Aegean-App) möglich. Es wird klargestellt, dass die Einlösung von Meilen für Zusatzleistungen über Online-Kanäle ausschließlich durch den Kontoinhaber des Miles+Bonus-Kontos erfolgen kann, sofern dieser zu den Reisenden der Buchung zählt. Mitglieder können pro Buchung bis zu 9 Zusatzleistungen gegen Prämienmeilen einlösen.
3. Um Ihre Meilen für eine Zusatzleistung einzulösen, gehen Sie wie folgt vor:
   Melden Sie sich bei Miles+Bonus an.
   Rufen Sie den Bereich „Meine Buchung“ auf.
   Wählen Sie für die gewünschte Buchung „BUCHUNG VERWALTEN“ aus.
   Wählen Sie die gewünschte Zusatzleistung aus und geben Sie im Zahlungsschritt die Anzahl der einzulösenden Meilen an.
   
   Falls Sie Ihre Milies+Bonus-Mitgliedsnummer noch nicht zu Ihrer Buchung hinzugefügt haben:
   
   Gehen Sie auf aegeanair.com zum Bereich „Meine Buchung“.
   Geben Sie Ihre Buchungsnummer und Ihren Nachnamen ein.
   Gehen Sie zum Abschnitt „Passagiere“, wählen Sie „Details bearbeiten“ aus und geben Sie Ihre Miles+Bonus-Mitgliedsnummer in das Feld „Vielfliegernummer“ ein.
   Wählen Sie die gewünschte Zusatzleistung aus und geben Sie im Zahlungsschritt die Anzahl der einzulösenden Meilen an.
4. Die Einlösung von Meilen für Zusatzleistungen erfolgt zum Kurs von 200 Prämienmeilen pro 1 €. Es wird darauf hingewiesen, dass die Einlösung von Meilen über den „Miles+Cash“-Service nur möglich ist, sofern die Transaktion bzw. Zahlung in Euro (€) erfolgt. Der Miles+Cash-Service steht bei Währungsumrechnung oder bei Nutzung alternativer Zahlungsmethoden (PayPal, Sofort, EPS, Bancontact, ideal, Entercash, Alipay, Unionpay) nicht zur Verfügung.
5. Mitglieder müssen mindestens 200 Prämienmeilen auf ihrem Konto haben, um diese über den „Miles+Cash“-Service für Zusatzleistungen einlösen zu können.
6. Mitglieder, die Prämienmeilen einlösen möchten, müssen über ein aktives „Miles+Bonus“-Konto verfügen.
7. Die Meilen werden unmittelbar nach Abschluss des Einlösevorgangs automatisch vom Konto des Mitglieds abgezogen.
8. Für Änderungen, Stornierungen und Neuausstellungen gelten die Allgemeinen Geschäftsbedingungen der erworbenen Zusatzleistung. Im Falle einer erneuten Ausstellung einer Zusatzleistung kann die zusätzliche Gebühr ausschließlich in Euro erhoben werden.

MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS:

To earn Miles from an Aegean or Olympic Air flight in an Account, (a) the corresponding activity must be executed by the Member him/herself, (b) the flight must be operated by Aegean or Olympic Air and (c) the Member data must completely match the passenger’s.

1. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger).
2. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts, as they appear on Aegean’s website, in the Miles+Bonus section. No Miles are registered for free or discounted tickets, award tickets, special offer tickets, barters or charter flight fares. Tickets issued with a fare not included in the existing Aegean and Olympic Air Mile Accrual Charts, do not earn Miles.
3. Members may not transfer Miles in any way or assign them to any third party, nor combine them with Miles from any other Member to jointly take advantage an offer.
4. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
5. The miles accrued from Aegean or Olympic Air flights correspond both to Award Miles, as well as to Tier Miles.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an airline ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Aegean or Olympic Air flights appear in his/her Account. Aegean may at its discretion determine whether the documents submitted by the Member constitute sufficient proof or not.
8. Collected Miles from a flight appear in the Account up until 72 hours after the flight event, provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account. Every Member may learn the number of Miles earned through his/her Online Miles+Bonus Account Management (on the website www.aegeanair.com) or by calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week.
9. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). Relevant itineraries / documents, i.e. boarding passes, ticket receipts, etc. should be available in case they are requested from Miles+Bonus department. Any objections relating to Miles Account transactions should be notified to Aegean within twelve (12) months from the date on which the Member claims that his/her flight activity transpired (and thus there is a mileage entitlement), otherwise they will be lost.
10. Tickets with connecting Public Service Routes flights may be issued under Go Light fare also and earn the respective amount of miles.

MILES REDEMPTION ON AEGEAN / OLYMPIC AIR FLIGHTS:

1. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an airline ticket (hereinafter "Ticket"), in accordance with the applicable Mile Redemption Charts, as published on the official Aegean website, specifically in the Miles+Bonus section.
2. To redeem miles against an Aegean and Olympic Air flight, the Member should proceed online through the Miles+Bonus Account (on Aegean’s website, www.aegeanair.com, in the Miles+Bonus section). Alternatively the member may contact Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week. Tickets cannot be issued by Travel Agencies. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority,  are payable by the Member and are due upon issuing the Ticket. Redemption tickets issued through the AEGEAN Call Center are subject to service fees amounting to 23 Euros. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
3. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member’s Account. 
4. Tickets issued by redeeming Miles are subject to award seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided by redeeming Miles in accordance with the Program.
5. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
6. It is clarified that redemption tickets for unaccompanied Children up to 12 years old travelling alone can be issued only through Aegean Call Center and are not subject to service fees amounting.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
10. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
11. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).
12. Tickets cannot be issued in the following black-out periods: from 1/1 up to 8/1 each year, the Ash Monday period each year, the Holy Week period both for the Orthodox and the Catholic Easter each year, the 1st May each year, the period from 12/8 to 18/8 each year, the period from 25/10 to 28/10 each year, the March 25th (Independence Day) period each year and the period from 23/12 to 31/12 (inclusive) each year.
13. Change of class of service cannot be accepted after the Ticket’s issuance.
14. It is clarified that any flight between two points which includes one stop at an intermediate point, with no change in flight number, is considered as one flight.

SEAT UPGRADE AWARD WITH MILES REDEMPTION ON AEGEAN & OLYMPIC AIR FLIGHTS:

Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against a seat upgrade, in accordance with the applicable Upgrade Award Charts, as published on the official Aegean website, specifically in the Miles+Bonus section. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.

1. The Upgrade Award shall be issued for any direct destination, either domestic or international, within the Aegean and Olympic Air scheduled flights network.
2. The Upgrade Award is provided only on flights where the Business class of service is available and can be booked up to 2 hours prior to the respective flight departure.
3. The reservation must be ticked, under the Saver, Comfort Flex, Flex and Family fare category to be eligible for Upgrade Award. Booking classes not eligible for seat upgrade award are: U,P,T.
4. To redeem miles against an Upgrade Award, the Member is expected to contact Aegean’s Call Center accordingly (at 801 11 20000 from a fixed phone or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The traveler receives travel/service benefits based on upgraded class, e.g. check-in counters, priority baggage, baggage allowance, lounge access, etc.
6. Mileage accrual is:
   1. Applicable, according to the fare purchased (in Economy Class), not the flown and the miles are credited to the member’s account within 10 working days.
   2. Credited as per reference herein (MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS)
7. Upgrade Awards are subject to seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that a free Seat Upgrade will be provided by redeeming Miles in accordance with the Program.
8. The Member may transfer the right to obtain an Upgrade Award to a relative or any third party that the Member wants. In this event, mileage accrual is not feasible.
9. All Upgrade Awards will be issued on a “seat confirmed” basis, when the validating carrier is either Aegean (stock number 390) or Olympic Air (stock number 050).
10. Only tickets issued by the operating carrier and not by the marketing carrier, are eligible for Seat Upgrades.
11. It is clarified that, seat upgrade is not permitted when the ticket includes any other Airline.
12. Upgrade Awards cannot be issued on an “open” basis, namely with an open departure and/or return date.
13. Once the ticket has been issued with seat upgrade award, only the date and time of the flight may be changed according to the fare rules of the original booked ticket and only if a seat is available for upgrade. Any change of the upgraded flight and / or any other flight included in the same ticket, can be made exclusively through the Aegean's Call Centerby calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week upon a re-issue fee of 23 Euros per ticket.
14. When cancellation is requested for a booking at least 30 minutes prior to the departure time, then the Miles will be credited back to the Member’s Account, while the Member will be charged according to the Fare rules of the revenue ticket, plus a re-issue fee of 23 Euros per ticket. If the cancellation of a booking is requested less than 30 minutes prior to the scheduled departure time, then the total of the Miles required for the Award will be automatically deducted from the Member’s Account. Cancellation of Upgrade Award will not be allowed.
15. It shall be underlined that any difference between the initially purchased Ticket and the new, higher class of service in taxes, airport duties, A.I.A. (Athens International Airport) charges, insurance surcharges, as well as any additional charge or fee (all together hereinafter “Charges”) imposed by any Public Authority, is due by the Member. The difference in the Charges is payable by the Member and are due upon issuing the Upgrade Award.
16. It is clarified that in case of a flight between two points which includes one or more stops at an intermediate point with a change in the flight number, miles should be calculated per flight and all segments should be upgraded. Partial upgrades are not permitted.
17. It is clarified that Members cannot combine, within the same ticket, one segment with miles redemption for a seat upgrade and another segment with complimentary seat upgrade coupon.

1. Die Programmmitglieder können Meilen sammeln und gegen Flüge von verbundenen Fluggesellschaften einlösen, die am Programm teilnehmen und Mitglieder von Star Alliance sind.Es wird darauf hingewiesen, dass der Flug von den Gesellschaften selbst und nicht von einer mit ihnen kooperierenden Fluggesellschaft geflogen werden muss (Code-Share-Flüge). Die Meilen, die durch irgendeinen Flug innerhalb des Star-Alliance-Netzes gesammelt werden, entsprechen sowohl Prämienmeilen als auch Tier Miles. Einzelne Fluggesellschaften, die Mitglied der Star Alliance sind, können auch Meilengutschriften auf bestimmten Flugstrecken ausschließen.
2. Das Einlösen von Meilen kann gegen einen kostenlosen Flug innerhalb des Netzes von Star Alliance erfolgen.
3. Die Meilen auf der Mile+Bonus-Karte von AEGEAN können nicht auf Karten entsprechender Vielflieger-Programme von anderen Mitgliedsgesellschaften von Star Alliance übertragen werden und umgekehrt.
4. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.
5. Miles+Bonus Gold Mitglieder haben Zutritt zu den Lounges, die weltweit mit dem Netz von Star Alliance verbunden sind. Diese Vorzugsleistung kann vom Mitglied und einem Gast in Anspruch genommen werden. Voraussetzung für den Zutritt ist das Vorzeigen der Goldenen Mitgliedkarte, die mit dem Logo von Star Alliance versehen ist, und der Bordkarte mit dem darauf vermerkten *G, das auf die Kategorie der Miles+Bonus-Karte hinweist; außerdem muss der bevorstehende Flug von einer Fluggesellschaft ausgeführt werden, die Mitglied der Star Alliance ist.

SAMMELN VON MEILEN AUS FLÜGEN VON MITGLIEDSGESELLSCHAFTEN VON STAR ALLIANCE:

1. Für die Gutschrift von Meilen auf einem Konto muss der entsprechende Flug von dem jeweiligen Mitglied durchgeführt worden sein. Die Meilen werden gesammelt und auf Tickets zu dem Tarifen der veröffentlichten Tarifliste der entsprechenden Mitgliedsgesellschaft von Star Alliance sowie gemäß den geltenden Meilenanrechnungstabellen registriert, wie diese auf der offiziellen Internetseite von AEGEAN in der Einheit Miles+Bonus veröffentlicht werden. Tickets, die zu einem Tarif ausgestellt wurden, der nicht auf der jeweiligen Meilenanrechnungstabelle der Mitgliedsgesellschaft von Star Alliance, die den entsprechenden Flug geflogen hat, aufgeführt ist, gewinnen keine Meilen.
2. Die Meilen werden nur dem Konto des Mitglieds gutgeschrieben, das die Meilen geflogen ist und nur sofern die Angaben voll deckungsgleich sind, z.B. die Angaben des Passagiers mit den Angaben des Mitglieds auf dem entsprechenden Konto u.a.
3. Die Meilen sind nicht auf eine andere Person übertrag- oder abtretbar und können auch nicht für die gemeinsame Inanspruchnahme eines Angebots mit den Meilen eines anderen Mitglieds kombiniert werden.
4. Die Meilen haben keinen Handelswert und können auf keinen Fall gegen Geld eingelöst werden. Jedwede Veräußerung (Verkauf, Tausch etc.) von Meilen oder Angeboten gilt als von Rechts wegen ungültig.
5. Im Falle einer Annullierung des Programms gemäß den Allgemeinen Bedingungen werden die gesammelten Meilen automatisch annulliert und sind nicht mehr gegen Angebote eintauschbar.
6. Jeder Passagier, der Programmmitglied ist, hat bei der Buchung seines Flugtickets seine Mitgliedsnummer anzugeben und beim Check-in seine Karte vorzuzeigen, andernfalls können die Meilen nicht automatisch seinem Konto gutgeschrieben werden. Die Ticketbelege, Bordkarten und/oder alle anderen einschlägigen Belegdokumente sind vom Mitglied aufzubewahren, bis die Meilen auf seinem Konto erscheinen. Es liegt im freien Ermessen von AEGEAN, ob sie den vom Mitglied vorgelegten Beleg für ausreichend erachtet.
7. Falls Meilen, die geflogen wurden, auf dem Konto nicht erscheinen, bitten wir Sie, den Antrag auf rückwirkende Gutschrift von Flugmeilen über die Online-Verwaltung des Miles+Bonus-Kontos auszufüllen. Der Antrag wird von Aegean innerhalb von 7  Kalendertagen nach Antragsstellung bearbeitet, während die anzurechnenden Meilen dem Konto des Mitglieds spätestens nach weiteren zwei (2) Wochen gutgeschrieben werden, wenn die diesbezügliche Antwort der Mitgliedsgesellschaft von Star Alliance vorliegt, die den Flug geflogen hat. Miles+Bonus-Mitglieder können rückwirkend ihre Meilen für Flüge beanspruchen, die bis zu 12 Monate vor der rückwirkenden Anfrage stattgefunden haben (Ausnahme: Air New Zealand, LOT Polish, South Africa Airways, bei denen eine rückwirkende Beanspruchung möglich ist, wenn der betreffende Flug bis zu 6 Monate vor der rückwirkenden Anfrage stattgefunden hat).
8. Jedweder Einspruch über den Meilenkontostand muss AEGEAN innerhalb des Zeitraums mitgeteilt werden, den die jeweilige Mitgliedsgesellschaft von Star Alliance vorgibt und der auf der offiziellen Internetseite von AEGEAN in der Einheit Miles+Bonus aufgeführt ist, andernfalls verfallen die Meilen.
9. Anträge auf rückwirkende Gutschrift von Meilen aus dem Flug einer Mitgliedsgesellschaft von Star Alliance werden nur für Flüge angenommen, die ab dem Datum der Zugehörigkeit von AEGEAN zum Netz von Star Alliance geflogen wurden (30. Juni 2010).
10. Sobald ein Flug abgeschlossen ist, gelten die Ihrem Miles+Bonus Konto gutgeschriebenen Prämien- und Statusmeilen als endgültig erfasst. Eine Löschung oder Stornierung bereits gutgeschriebener Meilen auf Wunsch des Mitglieds ist nicht zulässig.

EINLÖSEN VON MEILEN GEGEN FLÜGEN VON MITGLIEDSGESELLSCHAFTEN VON STAR ALLIANCE:

1. Die Mitglieder müssen jeweils eine ausreichende Zahl von Prämienmeilen gesammelt haben, um diese laut den betreffenden Einlöse-Tabellen, die auf den offiziellen Websites der Fluglinien der Star Alliance im Abschnitt  Miles+Bonus veröffentlicht werden, gegen ein Flugticket (nachstehend kurz als “Ticket” bezeichnet) einlösen zu können. Das Einlösen von Prämienmeilen betrifft ausschließlich den jeweiligen Flugtarif. Steuern, Flughafengebühren, Risikozuschläge sowie alle sonstigen Kosten bzw. Gebühren (insgesamt nachfolgend als „Kosten” bezeichnet), die seitens einer beliebigen staatlichen Stelle berechnet werden, sind vom Mitglied zu zahlen und werden bei der Ausstellung des Tickets zur Zahlung fällig.  Es wird darauf hingewiesen, dass die Einlösung von Prämienmeilen nur durch den berechtigten Inhaber des Miles+Bonus Kontos vorgenommen werden kann, wobei ausschließlich der Berechtigte für die Nutzung der Daten und einmaligen Codenummern haftet. Zu diesem Zweck werden während des Einlöseverfahrens die Identifikationsdaten des berechtigten Inhabers gefordert, die auf uneingeschränkte Verantwortung des Berechtigten erklärt werden. 
2. Die Ausstellung des Tickets erfolgt gleichzeitig mit der Buchung und die entsprechende Meilenzahl wird dabei automatisch vom Konto des Mitglieds abgebucht. 
3. Tickets, die durch Einlösen von Meilen ausgestellt werden, unterliegen der Verfügbarkeit von Plätzen. Die jeweils gewählte Fluglinie der Star Alliance kann die Verfügbarkeit von Plätzen, die gegen Prämienmeilen einlösbar sind, für einen bestimmten Flug bzw. Zeitraum bzw. Zielort einschränken bzw. ausschließen. Die allgemeine Verfügbarkeit von Sitzplätzen bedeutet nicht zwangsläufig, dass ein kostenloses Ticket durch Einlösen von Prämienmeilen laut dem Programm auszustellen ist.  
4. Das Mitglied kann die Ausstellung eines kostenlosen Tickets für sich selbst sowie auch für jede beliebige Drittperson, die von ihm angezeigt wird, beantragen.
5. Alle Tickets werden auf der Basis von bestätigten Sitzplätzen („seat confirmed“) ausgestellt.    Eine Warteliste ist nicht zulässig.
6. Tickets können nicht als offen („open”) ausgestellt werden, d.h. mit offenem Hin- bzw. Rückflugdatum.
7. Bestimmungen für das Einlösen von Prämienmeilen bei Zwischenlandungen /Zwischenstopps:
   - Bei gleicher Kabinenkategorie und Zwischenlandung, die nicht länger als 24 Stunden dauert, werden die zur Einlösung erforderlichen Meilen als eine Flugstrecke berechnet, unter der Voraussetzung, dass Sitzplätze direkt vom Abflughafen zum Zielflughafen verfügbar sind, und zwar unabhängig davon, ob für die Teilstrecken vom Abflughafen zum Zwischenstopp bzw. vom Zwischenstopp zum Zielflughafen Sitzplätze verfügbar sind.
   - Bei gleicher Kabinenkategorie und Zwischenlandung, die mehr als 24 Stunden dauert, werden die zur Einlösung erforderlichen Meilen jeweils pro Flugstrecke berechnet.
   - Bei gleicher Sitzplatz-Kategorie und Zwischenstopp, der nicht länger als 24 Stunden ist, werden die zur Einlösung erforderlichen Meilen jeweils als ein Abschnitt berechnet, unter der Voraussetzung, dass Sitzplätze direkt vom Abflughafen zum Zielflughafen verfügbar sind, und zwar unabhängig davon, ob für die Teilstrecken vom Abflughafen zum Zwischenstopp bzw. vom Zwischenstopp zum Zielflughafen Sitzplätze verfügbar sind.
8. Die Buchung und Ausstellung der Tickets online über die Aegean Website www.aegeanair.com unter dem Abschnitt Miles+Bonus oder alternativ durch den Aegean Call Center unter 801 11 20000 (aus dem griechischen Festnetz) oder (+30) 210 6261000 (vom Handy bzw. aus dem Ausland). Dieser Service ist rund um die Uhr, sieben Tage pro Woche verfügbar.  Die Tickets können nicht von Reisebüros ausgestellt werden. Für gegen Prämienmeilen über den Aegean Call Center eingelöste Tickets wird eine Service-Gebühr in Höhe von 23 Euro berechnet. 
9. Die Mitglieder können das Datum und die Abflugzeit für ihr Ticket bis zu 30 Minuten vor dem Abflug ändern (während Änderungen der Flugstrecke nicht gestattet sind), wofür eine Gebühr von 23 Euro pro Ticket für die Neuausstellung berechnet wird, und zwar ausschließlich über den Aegean Call Center unter 801 11 20000 (aus dem griechischen Festnetz) oder (+30) 210 6261000 (vom Handy bzw. aus dem Ausland). Dieser Service ist rund um die Uhr, sieben Tage pro Woche verfügbar. Etwaige Differenzen aus Steuern, die sich fallweise bei der Änderung des Tickets ergeben können, sind vom Mitglied bei der Neuausstellung des Tickets zu zahlen.
10. Die Mitglieder können die Stornierung von Tickets bis 30 Minuten vor dem Abflug beantragen, und zwar ausschließlich über den Aegean Call Center unter 801 11 20000 (aus dem griechischen Festnetz) oder (+30) 210 6261000 (vom Handy bzw. aus dem Ausland). Dieser Service ist rund um die Uhr, sieben Tage pro Woche verfügbar. Bei Stornierung eines Tickets werden die entsprechenden Prämienmeilen in vollem Umfang auf das Konto des Mitglieds erstattet, während eine Stornogebühr in Höhe von 23 Euro pro Ticket berechnet wird.
11. Bestimmungen bei Nicht-Erscheinen (No-show): Falls ein Passagier nicht erscheint (d.h. falls ein Passagier trotz Ausstellung eines Tickets und ohne Aegean zu informieren, nicht am Flughafen erscheint, um seinen Flug wahrzunehmen), werden alle Flugabschnitte der betreffenden Buchung automatisch storniert. In diesem Fall sollte das Mitglied den Aegean Call Center kontaktieren, um die Gutschrift der eingelösten Meilen und die Erstattung der Steuern zu beantragen, und zwar gegen Zahlung einer No-Show-Gebühr von €30 pro Ticket. Im Fall von Nichterscheinen behalten die Mitglieder das Recht, Abflugdatum und Abflugzeit gegen eine Umbuchungsgebühr von €23 pro Ticket zu ändern, welche auf die No-Show-Gebühr aufgeschlagen wird (es gelten die Bestimmungen in Bezug auf Ticket-Umbuchungen). 
12. Für bestimmte, jeweils von den einzelnen Fluglinien festgelegte und auf deren offiziellen Websites veröffentlichte Black-Out-Zeiträume ist die Ausstellung von Tickets durch Einlösen nicht möglich.
13. Für Kleinkinder können bei folgenden Fluglinien keine Tickets ausgestellt werden: THAI, Shenzhen Airlines, TAP Portugal, Singapore Airlines, EVA Air, ANA, Air China, Air India. In jedem Fall sollten sich die Mitglieder zur Ausstellung von Tickets für Kleinkinder direkt an die jeweilige Fluglinie wenden.

SITZPLATZ-UPGRADE DURCH EINLÖSEN VON MEILEN AUF STAR-ALLIANCE-FLÜGEN:

1. Die Mitglieder müssen die ausreichende Anzahl von Prämienmeilen gesammelt haben, die erforderlich ist für den Austausch und Erwerb mit dem Sitzplatz-Upgrade von Economy Class auf Business Class oder von Business Clas auf First Class gemäß den jeweils geltenden Meilenanrechnungstabellen, wie sie auf der offiziellen Internetseite von Aegean im Abschnitt Miles+Bonus veröffentlicht werden.

2. Das Einlösen von Meilen für ein Sitzplatz-Upgrade wird auf Strecken innerhalb des planmäßigen Flugnetzes der nachstehenden Star-Alliance-Mitgliedsairlines angeboten: Adria Airways, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines, Avianca, Avianca Brazil, Brussels, Croatia Airlines, Egyptair, Ethiopian Airlines, EVA Airways, ITA Airways, Lot Polish Airlines, Lufthansa, Shenzhen, Singapore Airlines, South African Airways, SWISS Int. Airlines, TAP Portugal, Thai Airways International, Turkish Airlines, United.

3. Für ein Sitzplatz-Upgrade auf Flügen der Mitgliedsairlines von Star Alliance muss das Mitglied das Einlösen der Meilen elektronisch über die Online-Verwaltung seines Miles+Bonus-Kontos vornehmen. Hierbei muss aus der Liste auf der rechten Seite des Bildschirmes „STAR ALLIANCE UPGRADE AWARD“ gewählt werden. Das Upgrade des Sitzplatzes erfolgt gleichzeitig, wobei die entsprechenden Prämienmeilen (Award Miles) automatisch vom Konto des Mitglieds abgezogen werden.

4. Das Einlösen von Meilen für ein Sitzplatz-Upgrade auf Flügen von Star-Alliance-Mitgliedsairlines wird nur auf Flügen angeboten, auf denen Business Class oder First Class verfügbar sind, wobei die Upgrade-Anfrage mindestens 24 Stunden vor Abflug des betreffenden Flugs gestellt werden muss.

5. Das Ticket muss je nach Star-Alliance-Mitgliedsairline, mit der das Mitglied reisen möchte, in den nachstehenden Tarifkategorien ausgestellt worden sein:

6. Nach dem Upgrade genießt der Passagier die Service- und Reisevorzüge, die im neuen hochgestuften Tarif in der Business Class oder First Class angeboten werden.

7. Das Sammeln von Meilen erfolgt nach dem Tarif des ursprünglich erworbenen Tickets (Economy Class oder Business Class) und nicht nach dem Tarif, in dem der Flug durchgeführt wurde (Business Class oder First Class).

8. Das Sitzplatz-Upgrade von Economy Class auf Business Class oder von Business Class auf First Class durch Einlösen von Meilen unterliegt der Verfügbarkeit von Plätzen. Die Mitgliedsairlines von Star Alliance können die Verfügbarkeit von gegen Meilen einlösbaren Plätzen für einen bestimmten Flug, für bestimmte Zeiträume sowie für bestimmte Zielorte einschränken oder ausschließen. Die allgemeine Verfügbarkeit von zu verkaufenden Plätzen bedeutet nicht zwangsläufig, dass gemäß dem Programm im Rahmen des Einlösens von Meilen ein kostenloses Upgrade angeboten werden kann.

9.  Jedes Upgrade Sitzplatzkategorie-Upgrade kann für bis zu zwei Strecken und bis zu vier Passagiere je Kontonummer betreffen.

10. Alle Sitzplatz-Upgrades betreffen Tickets aus bestätigten Buchungen.

11. Die Sitzplatz-Upgrades werden nicht „offen“ ausgestellt, d.h. mit offenem Hin- oder Rückflugdatum.

12. Sitzplatz-Upgrade-Richtlinien: Das Mitglied kann Kontakt mit der Airline aufnehmen, um eine Änderung zu beantragen, damit die Änderung nach dem ursprünglich erworbenen Tarif erfolgt. Sobald die neue Buchung bestätigt wird, kann das Mitglied das Upgrade-Verfahren erneut über die Internetseite vornehmen.

13. Sitzplatz-Upgrade-Stornierungsrichtlinien: Mitglied kann Kontakt mit der Airline aufnehmen, um eine Stornierung zu beantragen. Das Upgrade wird automatisch storniert, und alle Prämienmeilen werden auf das Mitgliedskonto zurückgebucht.

14. Bei Nichterscheinen eines Passagiers (d.h. der Passagier lässt ein Ticket ausstellen, erscheint jedoch nicht zum Abflug am Flughafen, ohne die Airline darüber zu informieren) wird das Flugticket automatisch storniert, und alle entsprechenden Prämienmeilen werden auf das Konto des Mitglieds zurückgebucht.

1. Program members may redeem miles to purchase experiences, as they are presented in Miles+Bonus Memories respective section.
2. To redeem Miles for a Miles+Bonus experience the Member must have an active Account and sufficient award Miles balance. Only Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Miles + Bonus Memories.
3. Upon successful Miles redemption, a respective coupon will be created under the ''My coupons'' section. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the coupon issuance.
4. Miles redemption for an experience can be made only from a Miles+Bonus Member either for himself or for any other person.
5. The coupon created will always be under the name of the Miles+Bonus Member that redeemed Miles. During the Miles redemption process, the personal details of the person attending the experience must be filled in, and will be shared with the experience organizer.
6. The coupon can only be used from the attendee registered for the experience during Miles redemption.
7. The coupon can only be used once, for the specific experience, on the date and time of the experience.
8. The coupon shall be displayed by each attendee upon arrival to the experience.
9. For any further information may needed please contact via email at MB_memories@aegeanair.com.
10. The experience's schedule is subject to modifications up to 3 working days before the show.
11. Cancellations can be requested via email at MB_memories@aegeanair.com, at least 10 working days prior to the date of the experience in order to be eligible to receive Miles refund.
12. If, for a specific experience, an electronic ticket is shown instead of the coupon, a request to cancel the redemption and return the miles cannot be made since the electronic ticket has already been sent to the member's email address.
13. The redemption of Miles for the acquisition of an experience implies the full and unconditional acceptance of the above terms and conditions as well as the terms of each experience, as they are written on the relevant page of each experience.
14. AEGEAN, as the Organizing Company, hereby declares, and the member participating in a Miles+Bonus Memories Experience accepts, that AEGEAN does not have any obligation towards the Participants and that AEGEAN does not bear any liability, criminal or civil , by law or intra-contractual, to any Participant, for any accident that may occur and/or damage (positive or negative) and/or physical or other damage may be caused to him and which is directly or indirectly related to the use of the respective Experience Participants and/or the gift to them, which are organized and/or offered by a third company. Indicative, and not limiting, AEGEAN is not responsible for any cancellation, delay, inability to fulfill or defective fulfillment of the Experience for any reason. The Participant, by accepting to participate in an Experience offered by a third-party organizer - service provider (hereinafter the "Organizer" or the "Organizers") accepts that the Organizer is solely responsible for the Experience and that for any issue related to the Experience and/or the services related to it, as well as for any consultation regarding the time, place and, in general, the conditions governing the Experience, will be directed exclusively to the Organizer and the relationship between them will be governed by any conditions and conditions of the Organizer. The Participant expressly acknowledges and accepts that the Organizers are independent service providers and are in no way tied to a dependent employment relationship, nor are they agents or affiliates of AEGEAN. Therefore, AEGEAN is not responsible towards the Participants or the Organizers for the acts and omissions of the Organizers, as well as for any cancellation, delay, impossibility, negligence, guarantee, restriction, terms and conditions that may be shown, provided or imposed by the Organizers regarding the organization, provision and execution of the Experience. AEGEAN does not provide the Participants with any guarantee or security for the organization, provision and execution of provide the Experience, both during the preparation stage and during the provision of the corresponding services included in the Experience, nor undertakes the payment of any additional costs or the performance of any action related to the Experience at any stage of providing the services that constitute the Experience. The Participant hereby expressly releases AEGEAN from any liability regarding the above.

1. Der Vorteil eines kostenlosen Upgrades in die Business Class gilt nur für Silver- und Gold-Mitglieder von Miles+Bonus.
2. Silver-Mitglieder haben Anspruch auf zwei kostenlose Upgrades in die Business Class und Gold-Mitglieder auf vier kostenlose Upgrades in die Business Class.
3. Der Vorteil wird bei einem Upgrade oder einer Verlängerung der Mitgliedsstufe gewährt und kann innerhalb des Gültigkeitszeitraums der Mitgliedsstufe beantragt werden.
4. Ein kostenloses Upgrade in die Business Class kann nur vom Mitglied selbst online über sein Miles+Bonus-Konto bis zu zwei Stunden vor dem jeweiligen Abflug beantragt werden. Es wird klargestellt, dass das kostenlose Upgrade in die Business Class nicht nach 22:00 Uhr (GR-Zeit) für Flüge beantragt werden kann, die bis 09:00 Uhr (GR-Zeit) am nächsten Tag abfliegen.
5. Den Antrag auf ein kostenloses Upgrade in die Business Class können Sie bis zum Abflug stellen (z. B. am Flughafen – beim Check-in, am Gate, beim Boarding), je nach Verfügbarkeit. 
6. Der Vorteil kann vom Mitglied für sich selbst oder andere Passagiere genutzt werden, vorausgesetzt, diese Passagiere sind in derselben Buchung wie das Mitglied selbst aufgeführt. Daher kann der Vorteil nicht für andere Passagiere genutzt werden, die nicht zusammen mit dem Mitglied reisen, das Anspruch auf den Vorteil hat.
7. Die Verfügbarkeit der Business Class im Allgemeinen bedeutet nicht unbedingt, dass ein kostenloses Upgrade in die Business Class angeboten wird.
8. Der Vorteil gilt für Flüge, die ausschließlich von AEGEAN und Olympic Air durchgeführt werden.
9. Der Antrag auf ein kostenloses Upgrade in die Business Class ist pro Flug möglich. Bei Anschlussflügen können mehrere Anfragen gleichzeitig gestellt werden.
10. Das Mitglied sollte über ein gültiges und bezahltes Economy-Class-Ticket mit bestätigter Buchung entweder bei AEGEAN als bestätigender Fluggesellschaft (Code der Fluggesellschaft 390) oder bei Olympic Air als bestätigender Fluggesellschaft (Code der Fluggesellschaft 050) verfügen.
11. Es wird klargestellt, dass die Vorteile der Freigepäckmenge bei einem bestätigten Upgrade-Antrag für die kostenlose Business Class nur für Flüge von AEGEAN und Olympic Air gelten und nicht für andere Fluggesellschaften, die auf demselben Ticket aufgeführt sind.
12. Falls das Mitglied bereits für das Economy Class-Ticket eingecheckt hat und das kostenlose Upgrade für die Business Class erst danach bestätigt wird, muss das Mitglied nach Erhalt der neuen E-Mail-Bestätigung mit dem Business Class-Ticket erneut einchecken.
13. Falls die Buchung mehr als ein AEGEAN- (Code der Fluggesellschaft 390) oder Olympic-Air-Ticket (Code der Fluggesellschaft 050) für denselben Passagier enthält, ist der Antrag auf ein kostenloses Upgrade in die Business Class nicht verfügbar.
14. Es wird darauf hingewiesen, dass ein kostenloses Upgrade in die Business Class am letzten Tag des Gültigkeitszeitraums der Vorteile (d. h. am letzten Tag der Mitgliedschaftsstufe) nach 22:00 Uhr (griechischer Zeit) nicht mehr beantragt werden kann.
15. Falls die Buchung mehr als einen Passagier enthält, der für ein kostenloses Upgrade in die Business Class berechtigt ist, und jeder Passagier seinen Anspruch geltend machen möchte, sollten sich die Passagiere an das Callcenter von AEGEAN wenden, um ihre Buchung zunächst aufzuteilen, und dann können sie mit ihrem Online-Upgrade-Antrag fortfahren.
16. Ein kostenloses Upgrade in die Business Class ist nicht zulässig: 1) Für die folgenden Buchungsklassen im Light-Ticket: U, P, T. 2) Wenn das Ticket Charterflüge beinhaltet. 3) Für Freitickets, Prämientickets aus dem Meilen-Einlöseprogramm, Prämientickets aus dem Punkte-Einlöseprogramm von Banktreueprogrammen, Tickets zu nicht veröffentlichten Tarifen und/oder Tarifen, die nicht auf dem Ticket angegeben sind, Gruppentickets und Tausch-Tickets.
17. Es wird klargestellt, dass nach der Bestätigung des kostenlosen Upgrades in die Business Class
    a) Änderungen von Datum und Uhrzeit auf der Grundlage der Tarifbestimmungen des ursprünglich gebuchten Tickets zulässig sind. Jede Änderung in Bezug auf den Flug, den das Upgrade betrifft, und/oder jeglichen anderen Flug, der im selben Ticket enthalten ist, kann nur durch Kontaktaufnahme mit dem Callcenter von AEGEAN unter 801 11 20000 (aus dem griechischen Festnetz) oder unter (+30) 210 6261000 (von einem Mobiltelefon oder aus dem Ausland) durchgeführt werden. Das Callcenter steht Ihnen täglich rund um die Uhr zur Verfügung. Für die Neuausstellung wird eine Gebühr in Höhe von 23 Euro berechnet. Bei einer Änderung von Datum und Uhrzeit wird ein bereits genutztes Upgrade nicht erneut gewährt, wenn kein kostenloses Upgrade in die Business Class verfügbar ist.
    b) Eine Umbuchung ist im ursprünglichen Economy-Tarif zulässig und der ursprüngliche Upgrade-Vorteil kann nicht erneut genutzt werden. Wenn das Mitglied sein Ticket für die neue Route erneut upgraden möchte, muss ein neuer Antrag auf ein kostenloses Upgrade in die Business Class über denselben Online-Prozess gestellt werden.
    c) Bei Nichterscheinen (Non-Show) oder freiwilliger Stornierung kann die bereits in Anspruch genommene Upgrade-Leistung nicht erneut in Anspruch genommen werden. 
    d) Falls das Mitglied nicht in der Business Class reisen möchte, sollte die Stornierung vom Mitglied über das AEGEAN-Callcenter beantragt werden. In diesem Fall ist auch eine Änderung des Tickets erforderlich. Die Änderung oder Stornierung des Tickets erfolgt gemäß den Allgemeinen Geschäftsbedingungen des ursprünglich gebuchten Tickets und der bereits genutzte Upgrade-Vorteil wird nicht erstattet.
    
    
18. Möglicherweise ergibt sich eine Differenz zwischen dem ursprünglich erworbenen Ticket und der neuen, höheren Leistungsklasse, die Steuern, Flughafengebühren, Gebühren des Flughafens Athen (A.I.A.), Versicherungszuschlägen sowie zusätzlichen Gebühren oder Abgaben kommen, die von einer öffentlichen Behörde erhoben werden. Diese Differenz der Gebühren ist vom Mitglied zu zahlen und wird bei Ausstellung der Upgrade-Prämie fällig. Sofern beim Upgrade-Verfahren für Ihr Ticket in die Business Class zusätzliche Steuern anfallen, wird sich ein Callcenter-Mitarbeiter mit dem Mitglied in Verbindung setzen.
19. Sollte das Mitglied bereits einen Antrag auf ein Upgrade in die Business Class über die Aegean Upgrade Challenge gestellt haben, übernimmt die Fluggesellschaft keine Garantie dafür, wie das Upgrade in die Business Class bestätigt wird.
20. AEGEAN Pass-Tickets lassen sich über eine Anfrage für ein kostenloses Upgrade auf die Business Class hochstufen, was nur online über das Miles+Bonus-Konto möglich ist. Jede Änderung des hochgestuften Fluges und/oder eines im gleichen Ticket enthaltenen anderen Fluges kann nur über das AEGEAN Call Center vorgenommen werden, wobei eine zusätzliche Gebühr von 23 € pro Ticket anfällt. Im Falle einer Änderung des Datums oder der Uhrzeit des Fluges, wenn kein kostenloses Upgrade in die Business Class verfügbar ist, kann das bereits genehmigte kostenlose Upgrade erstattet werden.
21. Die Meilen werden entsprechend dem ursprünglich bezahlten Flugpreis und nicht der Kabinenklasse mit der Sie geflogen sind (Business Class) gutgeschrieben und dem Konto des Mitglieds innerhalb von 10 Arbeitstagen nach Abschluss des Fluges gutgeschrieben.
22. Reist das Mitglied mit einem Kleinkind, so ist ein kostenloses Upgrade in die Business Class zulässig. Für das Kleinkind ist kein separater Antrag auf ein kostenloses Upgrade in die Business Class erforderlich. 
23. Es wird klargestellt, dass das Mitglied nur die Anträge stornieren kann, die sich auf der „Warteliste“ befinden.
24. Falls der Antrag auf ein kostenloses Upgrade in die Business Class am Flughafen – am Abflugtag – bestätigt wird und das Mitglied bereits für einen nicht erstattungsfähigen Zusatzservice bezahlt hat, wird der bezahlte Betrag nicht erstattet.
25. Falls der Antrag auf ein Upgrade am Flughafen bestätigt wird, nachdem der Check-in bereits abgeschlossen ist, können zusätzliche Services wie Gepäck und/oder Fast Track, die möglicherweise in der ursprünglichen Buchung enthalten waren, nicht für einen späteren Flug genutzt werden.

Miles+Bonus members can redeem their Award Miles to purchase tickets and additional services through the Miles+Cash service:

1. Members can redeem their Award Miles to purchase tickets and additional services for all AEGEAN and Olympic Air flights, provided that their ticket only includes AEGEAN / Olympic Air network flights. Mile redemption through the Miles+Cash service is not available for I, X, R, N fares, as well as for codeshare flights with other airlines.
2. Miles Redemption through the Miles+Cash service is only available during the online booking process at aegeanair.com and olympicair.com or on the AEGEAN app. It is noted that the redemption of Miles through the Miles+Cash service can be completed online by the Miles+Bonus member, provided that he/she is one of the passengers of the flight.
3. Members wishing to redeem Award Miles must have an active Miles+Bonus Account.
4. The Miles/Euros (€) conversion rate may vary depending on various factors such as the total booking value, the inclusion or non-inclusion of additional services etc.
5. It is clarified that miles redemption via Miles+Cash service is only possible if the transaction/payment is effected in Euros (€). The Miles+Cash service is not available in case of currency conversion or if alternative payment methods are used (Paypal, Sofort, EPS, Bancontact, ideal, Entercash, Alipay, Unionpay).
6. In case that miles redemption via Miles+Cash service takes place in respect of a flight departing from the United Kingdom, then pounds are first converted into Euros and then Euros are converted into Miles.
7. Members must have at least 1.000 Award Miles in their account in order to be able to redeem Miles through the Miles+Cash service.
8. The option of miles redemption via Miles+Cash slider at aegeanair.com, olympicair.com and Aegean App depends on the combination of the total value of flights and additional services fare and the number of the member's available award miles.
9. It is clarified that tmiles redemption via Miles+Cash service is applied on the fare, rather than on the total booking value, and it is not applied on taxes, airport charges, AIA (Athens International Airport) charges, insurance premiums or any additional charges or fees imposed on passengers by any Authorities or Agencies.
10. It is further clarified that, when redeeming miles through the Miles+Cash service, members need to pay a minimum amount of the fare value exclusively by card, rather than through miles redemption. Such minimum amount varies depending on the number of miles to be redeemed, the booking value, the inclusion of additional services, etc.
11. Miles+Bonus members using the Miles+Cash service in their booking collect the Award & Tier Miles included in their ticket, as they are defined in Chapter 11 of the Miles+Bonus section Terms and Conditions section.
12. Miles+Cash service is not available, when the fare value is less than 6 euros.
13. Miles+Cash service is not available during the booking management process through the "My Booking" section, after the initial booking is completed. Members, however, can still purchase additional services by redeeming miles, as per the terms of Chapter 10 of the Miles+Bonus Terms and Conditions section.
14.  Miles+Cash service is not available when a promotional code has been entered in the "Promotional Code and Credit Voucher" field at the beginning of the booking.
15. Miles+Cash service is not available for additional services offered by third-party business partners, i.e. for car rentals, travel insurance services, car parking and SOS children's villages donations.
16. Miles+Cash service is not available if the member wishes to use the "Hold my Booking" service.
17. Upgrade to Business Class through the "Aegean upgrade challenge" cannot take place by redeeming Miles through the Miles+Cash service.
18. Seat upgrade is not possible through miles redemption on AEGEAN & Olympic Air flights if the initial booking was effected through the Miles+Cash service.
19. Miles + Cash service is not available when tickets are issued during miles redemption process for award tickets purchases using the Miles+Bonus Program or any other associate banks reward programs.
20. Miles+Cash  service is not available if the member proceeds with AEGEAN Package purchase.
21. Miles+Cash service is not available when redeeming the AEGEAN Pass.
22. If a Miles+Bonus member redeems miles using the Miles+Cash service, payment by partial redemption through the Euros €pistrofi program is not available during the payment process.
23. Ticket changes can be made through all AEGEAN and Olympic Air digital channels or by phone at 801 11 20000 (landline calls, local charge) or at (+30) 210 6261000 (mobile or international calls), on a 24/7 basis, up to 1 hour before the scheduled flight. Ticket changes are subject to additional charges, depending on the fare and seat category, as per the AEGEAN Fare Regulations. Each transaction (per ticket) through the Call Center is subject to a €23.00 charge.
24. It is clarified that, in case of total or partial booking cancellation, if the refund value exceeds the amount charged on the passenger’s card, then the number of redeemable miles corresponding to the excessive value is refunded, insofar as this is permitted under the AEGEAN policy and fare regulations. Booking cancellations can only be made by phone at the AEGEAN call center at 801 11 20000 (landline calls, local charge) or at (+30) 210 6261000 (mobile or international calls), on a 24/7 basis. Ticket changes are subject to additional charges, depending on the fare and seat category, as per the AEGEAN Fare Regulations. Each transaction (per ticket) through the Call Center is subject to a €23.00 charge.
25. Charges resulting from ticket changes are payable exclusively by bank card.
26. The miles are automatically deducted from the Member's Account right after the redemption process is completed.

Aegean Bonus Visa is AEGEAN’s card, created in association with Alpha Bank and the Bonus Reward Program. It is liaised with Miles+Bonus, the AEGEAN and Olympic Air Loyalty Reward Program. The collaboration includes 2 credit cards, Aegean Bonus Visa and Aegean Bonus Visa Premium, as well as the Aegean Bonus Visa Debit card, which will be available for issue from 1 June 2021.

1. Aegean Bonus Visa cardholders who have issued a credit card before 1/6/2021, can upgrade their card to any of the two new cards they wish. To take advantage of the special benefits offered by the new cards, contact Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr) or visit an Alpha Bank branch. Upgrading the card will reward the member with 3,000 tier miles and 3,000 award miles, (based on the application date of the card), but also all privileges corresponding to each new card will be added to member’s Miles+Bonus account.
2. Aegean Bonus Visa cardholders can convert the Bonus points which have been accumulated by using their card to miles, at a ratio of 4 to 4 (4 Bonus points = 4 Miles) for the Aegean Bonus Visa credit card, at a ratio of 4 to 5 (4 Bonus points = 5 Miles) for the Aegean Bonus Visa Premium credit card, and at a ratio of 4 to 2 (4 Bonus points = 2 Miles) for the Aegean Bonus Visa Debit card.
3. Aegean Bonus Visa cardholders who have issued a credit card before 01/06/2021, are able to keep their current credit card with a revised conversion ratio of 4 Bonus points = 3 Miles, that will be applied as of 01/04/2022.
4. Cardholders can convert their points to miles either by a standing order for monthly conversion, or online via their Miles+Bonus Account, at www.aegeanair.com or by calling 801 11 20000 from a landline or +30 210 6261000 from a mobile phone or from abroad. Monthly conversion of points from standing orders, is completed in the first 15 working days of each month. For any information regarding the standing order, the member can contact Alpha Bank Customer Service on 0030.210 3260000.
5. The minimum number of Bonus points for conversion is 4 points.
6. Bonus points can only be converted to miles in multiples of 4.
7. Aegean Bonus Visa cardholders can only convert into miles the points they have collected by using the Aegean Bonus Visa.
8. The Bonus points conversion is allowed only from the main Aegean Bonus Visa card, to which all points from additional cards are automatically added.
9. Miles earned by conversion of Aegean Bonus Visa transaction card points are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.”, and never expire.
10. Member Cards and all their privileges will never be cancelled, as long as the member remains an Aegean Bonus Visa cardholder.
11. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Bonus Visa card.
12. All privileges of Aegean Bonus Visa cardholders are activated at most 5 business days after the activation of the Aegean Bonus Visa card.
13. The activation of the Aegean Bonus Visa card can be done either electronically through MyAlpha Web and MyAlpha Mobile services, or through Alpha Bank ATMs.

Aegean Bonus Visa Debit card

1. By activating Aegean Bonus Visa Debit, cardholders earn 3,000 welcome miles (award & tier miles) based on the application date of the card.
2. As of 01.11.2026, the holder of the Aegean Bonus Visa Debit card may convert up to 50,000 Bonus points per annual period into award miles. The annual conversion limit shall apply from 1 November of each year until 31 October of the following year. For holders of Aegean Bonus Visa Debit cards with an existing annual conversion limit of 15,000 Bonus points, such limit shall apply until 31.10.2026.
3. Aegean Bonus Visa Debit cardholders automatically participate in the Alpha Bank Bonus Reward Program and enjoy unique benefits such as travel insurance, 0% foreign exchange fee on all foreign currency transactions made abroad, free Alpha Alerts Service and free modern electronic services to better manage their transactions.

Aegean Bonus Visa (Credit Cards issued after 1st June 2021)

1. By activating Aegean Bonus Visa, cardholders earn 5,000 welcome miles (award & tier miles) based on the application date of the card.
2. As of 01.11.2026, the holder of the Aegean Bonus Visa card may convert up to 100,000 Bonus points per annual period into award miles. The annual conversion limit shall apply from 1 November of each year until 31 October of the following year. For Aegean Bonus Visa credit cards, primary and supplementary, issued before 31.05.2021, the annual maximum limit for conversion into award miles is 100,000 Bonus points. The Bonus points converted into award miles shall be counted across the holder’s Aegean Bonus Visa primary and supplementary cards.
3. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free extra baggage on a domestic flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving only domestic flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 35€ and corresponds to the value of additional baggage up to 23 kg for a one-way domestic flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for a free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
5. Following the activation of the Aegean Bonus Visa card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a 20€ Discount.
• The Coupon Number is the promotional code that can be used for a 20€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 20€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 20€ applies to the fare and not to the total value of the ticket.
6. Aegean Bonus Visa holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, 0% foreign exchange fee on all foreign currency transactions made abroad, free Alpha Alerts Service and free modern electronic services, interest-free instalments for purchases in AEGEAN and abroad and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection is done over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 |Email: CustomerService@alpha.gr).
7. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Aegean Bonus Visa Premium (Credit Card) 

1. By activating Aegean Bonus Visa Premium, cardholders earn 8,000 welcome miles (award & tier miles) based on the application date of the card.
2. As of 01.11.2026, the holder of the Aegean Bonus Visa Premium card may convert up to 200,000 Bonus points per annual period into award miles. The annual conversion limit shall apply from 1 November of each year until 31 October of the following year. The Bonus points converted into award miles shall be counted across the holder’s Aegean Bonus Visa Premium primary and supplementary cards.
3. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free extra baggage on any domestic or international flight.
   • The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
   • Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
   • The promotional code is valid for bookings until the date that is indicated on the coupon.
   • The promotional code applies to reservations involving domestic and international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
   • The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder has been filled in.
   • The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it up to 2 hours before your flight.
   • The promotional code cannot be used when redeeming miles to buy a ticket.
   • The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
   • The promotional code is valid only for transactions in euro (€).
   • The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
   • Only one promotional code can be used for each booking.
   • The promotional code can only be used once.
   • The promotional code is not exchangeable for money.
   • The promotional code value is 60€ and corresponds to the value of additional baggage up to 23 kg for any domestic or international flight.
   • If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
   • In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free Fast Track priority service.
   • The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
   • The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
   • The promotional code is valid for bookings until the date that is indicated on the coupon.
   • The promotional code can be used up to 2 hours before your flight.
   • The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
   • The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in.
   • The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
   • The promotional code cannot be used when redeeming miles to buy a ticket.
   • The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
   • The promotional code is valid only for transactions in euro (€).
   • The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member. Only one promotional code can be used for each booking.
   • The promotional code can only be used once.
   • The promotional code is not exchangeable for money.
   • The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
   • If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
   • In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
5. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons-promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free Upfront seat Selection.
   • The Coupon Number is the promotional code that you can use for free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
   • The promotional code is valid for bookings until the date that is indicated on the coupon.
   • The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
   • The use of the offer for free Upfront seat will be made exclusively using the promotional code, as long as the member enters the discount code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
   • The extra Upfront service must be selected during booking or when managing the booking in order to apply the discount.
   • The promotional code cannot be used when redeeming miles to buy a ticket.
   • The promotional code can be used up to 48 hours before your flight.
   • The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
   • The promotional code is valid only for transactions in euro (€).
   • The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
   • Only one promotional code can be used for each booking.
   • The promotional code can only be used once.
   • The promotional code is not exchangeable for money.
   • The promotional code value is 25€ and corresponds to the value of free Upfront seat for a flight to Greece or abroad.
   • If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
   • In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
6. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for an 1+1 Free Ticket, for any domestic or international flight.
   • The Coupon Number is the promotional code that can be used by the Aegean Bonus Visa Premium cardholder, for an 1+1 Free Ticket.
   • The promotional code is valid for bookings until the date that is indicated on the coupon.
   • The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN App.
   • The use of the offer for an 1+1 Free Ticket will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
   • The promotional code cannot be used when redeeming miles to buy a ticket.
   • The promotional code is valid only for transactions in euro (€).
   • The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
   • Only one promotional code can be used for each booking and is applicable only when 2 passengers are under the same booking.
   • In case the number of passengers is one or more than two, the discount code will not apply.
   • The promotional code can only be used once and is linked to the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder.
   • The promotional code is not exchangeable for money.
   • The discount applies to the fare and not to the total value of the ticket.
   • The discount applies to member’s ticket who is the cardholder of the Aegean Bonus Visa Premium card.
7. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a €25 Discount.
   • The Coupon Number is the promotional code that can be used for a 25€ discount on any domestic or international flight.
   • The promotional code is valid for bookings until the date that is indicated on the coupon.
   • The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
   • The use of a 25€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
   • The promotional code cannot be used when redeeming miles to buy a ticket.
   • The promotional code is valid only for transactions in euro (€).
   • The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
   • Only one promotional code can be used for each booking.
   • The promotional code can only be used once.
   • The promotional code is not exchangeable for money.
   • The discount value of 25€ applies to the fare and not to the total value of the ticket.
8. AegeanBonus Visa Premium cardholders have the exclusive privilege (from the entire AEGEAN portfolio) of converting their award miles in their Miles+Bonus account into tier miles, at a ratio of 20 to 1 (20 Award Miles = 1 Tier Mile), contributing to better management of their tier.
   • To convert the award miles into tier miles, Aegean Bonus Visa Premium members must log in to their Miles+Bonus account at aegeanair.com and then select Convert Award Miles to Tier Miles.
   • Holders of the Aegean Bonus Visa Premium transaction card can convert a total of up to 60,000 award miles to 3,000 tier miles within 12 months.
   • Award miles will be made available per 1,000 and the cardholder can choose the number of miles they want to redeem from the available drop-down mileage list, based on the award miles available in their account.
   • The privilege of converting award miles into tier miles lasts 12 months from the activation of the Aegean Bonus Visa Premium card and is renewed every 366 days.
   • Tier miles accumulated since the conversion of the award miles into tier miles are automatically registered in the Miles+Bonus account of the cardholder and contribute to better managing the member's tier.
   • To automatically register Miles in an Account, the corresponding order to convert award miles to tier miles must be made by Members and Members must have an active Miles+Bonus Account linked to the Aegean Bonus Visa Premium card.
   • The Miles resulting from the conversion are Tier Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.”.
   • Please note that the order to convert award miles into tier miles is accepted starting from the date of activation of the Aegean Bonus Visa Premium card, once this provision/service has begun.
9. Aegean Bonus Visa Premium holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, 0% foreign exchange fee on all foreign currency transactions made abroad, free Alpha Alerts Service and free modern electronic services, Visa Premium Services, interest-free instalments for purchases in AEGEAN and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection can be perfomed over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
10. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

The Aegean Visa Cyprus credit card is no available for new issuance, as of July 2nd, 2021. The re-issuance of the card is available for specific cases (i.e card loss, card expiration), if requested by Aegean Visa Cyprus cardholder.

Die Aegean Visa Cyprus ist die Kreditkarte von AEGEAN, die in Kooperation mit Alpha Bank geschaffen wurde und mit dem Programm Miles+Bonus kombiniert wird.

1. Die Inhaber der Aegean Visa Cyprus können mit ihren Einkäufen Meilen sammeln.
2. Die Meilen sind Prämienmeilen gemäß Kapitel 3 „MEILEN/KATEGORIEN ETC.“
3. Mitgliedskarten und folglich auch Mitgliedsnummern verlieren nie ihre Gültigkeit, solange das betreffende Mitglied Inhaber der Karte Aegean Visa Cyprus bleibt.
4. By using the Aegean Visa members earn:

• 1€ = 2 Award Miles for purchases directly through AEGEAN's sales channels*
• 1€ = 2 Award Miles for purchases at Cyprus Airports Duty Free Shops
• 1€ = 1 Award Mile for purchases anywhere in Cyprus and abroad

*It is clarified that the offer of double miles is valid for ticket purchases directly through the AEGEAN and Olympic Air web sites, through the AEGEAN and Olympic Air call center, for services purchased at AEGEAN's check in, as well as for the purchase miles service at the website. The offer does not apply for airline tickets purchased via travel agencies or any other third party.

The Aegean Mastercard series by AEGEAN, were created in cooperation with the Bank of Cyprus and can be combined both with the Miles+Bonus program and the “antamivi” Card Reward Scheme.

The cooperation includes 2 credit cards, the Aegean Mastercard and the Aegean Mastercard Business, which will be available for issue as of July 15th, 2021.

Aegean Mastercard (for individuals)

1. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard.
2. Upon activation of the Aegean Mastercard, cardholders are registered in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Mastercard.
3. From all transactions made with their card, Aegean Mastercard holders can collect miles which are then added to their Miles+Bonus account. Miles are not collected in the following cases: (a) cash withdrawals (b) cash or cheque deposits (c) automatic payment orders (d) bank charges such as e.g. card subscription payment, PIN reprinting etc. (e) transactions concerning the payment of taxes and government service fees (including postage), (g) utility bill payments (h) gaming (Betting) and (i) money transfers (including Original Credit Transactions). For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), Aegean Mastercard holders collect 3 award miles for every 1 Euro they spend, while for transactions made at other companies anywhere in Cyprus or abroad, they get 1 award mile for every 2 Euro they spend.
4. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account within 1 month.
5. The annual maximum number of miles that Aegean Mastercard holders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
6. Aegean Mastercard holders can redeem the miles they have collected in their Miles+Bonus account in flights of the network of AEGEAN, of Olympic Air or any of the Star Alliance members, as well as other cooperating companies, or use them for any Miles+Bonus service.
7. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard holder.
8. If the Bank of Cyprus or the Aegean Mastercard holder proceeds with the closure of the Aegean MasterCard account, the Cardholder’s Miles+Bonus account will continue to be governed by the terms of the relevant Program. It is noted that, in such a case, Aegean Mastercard holders will be entitled to the crediting of the miles accumulated during the last month up to the date of the Aegean Mastercard accounts’s closure.
9. By activating a new Aegean Mastercard, each cardholder earn 3,000 welcome miles (award & tier miles), based on the application date of the card.
10. Upon activation of the Aegean Mastercard, one (1) coupon with discount code for €40 is automatically created in the section “My Coupons” of the Miles+Bonus account of the cardholder at aegeanair.com.
    • The Coupon Number is the discount code that can be used for a €40 discount on any domestic or international flight.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of a €40 discount will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Mastercard holder has been filled in when booking.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount value of €40 applies to the fare and not to the total value of the ticket.
11. AEGEAN, in collaboration with Bank of Cyprus, further rewards Aegean Mastercard holders. Specifically, from 08/10/2025, Aegean Mastercard holders enjoy additional Miles+Bonus award miles for every transaction made with AEGEAN. In particular, Aegean Mastercard holders now directly earn 3 award miles per €1 spent with AEGEAN and 1 mile per €2 spent at businesses in Cyprus or abroad, without the previous process of converting Bank of Cyprus points into miles through the ‘Antamivi’ application.
    The Miles+Bonus award miles collected from transactions made within the AEGEAN network are credited to the Miles+Bonus account of each Primary Cardholder within the following days and appear with the description ‘Aegean Mastercard Antamivi’. The remaining additional Miles+Bonus award miles collected, continue to be credited at the beginning of each following month with the description ‘Aegean MasterCard Monthly Accruals’.
    It is noted that the points accumulated up to 07/10/2025 have already been automatically converted into award miles at a ratio of 3 points = 5 miles and have been credited to each cardholder’s Miles+Bonus account with the description ‘Aegean Mastercard Antamivi’. It is clarified that miles are credited based on the posting date of the transaction on the Card account and not on the transaction date.
    For any matters related to the award miles of the Miles+Bonus program, you may contact AEGEAN’s call center (daily, operating 24/7) through the following channels:
    a. Within Greece: 801 11 20000
    b. From mobile/Abroad: +30 210 6261000.
12. Transaction reversals imply reversal of miles, which will be deducted from the customer's Miles+Bonus account.
13. Aegean Mastercard holders enjoy unique benefits from Bank of Cyprus, such as travel insurance, shopping protection insurance, advanced contactless transaction technology, security through SMS Alert, access to more than 1,200 lounges worldwide via the Lounge Key Service with a corresponding cost per visit upon presentation of the Aegean Mastercard, participation in the Flight Delay Pass Service, and participation in the Mastercard Airport Security Fast Track priority service powered by DragonPass. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
14. Aegean Mastercard holders pay a monthly subscription, as set out by the Bank.
15. It is clarified that it is possible, for a supplementary, monthly subscription, to issue an additional card, the transactions of which will be credited in the Miles+Bonus Account of the main holder. Holders of additional cards are not offered any of the privileges of the main holder.
16. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.
17. Ability to redeem reward points for the purchase of tickets on the AEGEAN and Olympic Air network, using Aegean’s online application at https://cyprusbankredemptionel.aegeanair.com/ .

Aegean Mastercard Business (for companies)

1. Aegean Mastercard Business, the business card offered to companies with more than 1 employee, can be issued by companies on behalf of their employees.
2. The Aegean Mastercard Business is issued using the details of the company employee, combined with the details of the company.
3. Companies issuing Aegean Mastercard Business cards for their personnel have a separate Miles+Bonus account with specific rights.
4. The Blue - Silver – Gold Tier logic that applies to the Miles+Bonus Program does not apply to company's Miles+Bonus account, which is created to support the credit cards of company's employees.
5. All points of the antamivi Reward Scheme from the credit card transactions of all its employees are collected on the company's card.
6. The company collects in its Miles+Bonus account all the award miles resulting from the use of the credit card for purchases by each employee/cardholder. For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), it collects 4 award miles for every 1 Euro spent, while for transactions made at other companies anywhere in Cyprus or abroad, it earns 1 award mile for every 1 Euro spent.
7. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account of the company within 1 month.
8. The annual maximum number of miles that Aegean Mastercard Business cardholders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
9. Companies may redeem the miles they have collected only in award tickets, through the “How to Spend” section of their Miles+Bonus account at aegeanair.com or AEGEAN App. Spending can only be made on-line and only for award tickets.
10. Companies can transfer free of charge, the award miles collected to any Miles+Bonus account, using the Transfer Miles feature.
11. Companies may purchase award miles, but also to donate miles to non-profit organisations using their Miles+Bonus account.
12. Miles will be credited based on the posting date of the transaction on the Card account and not based on the transaction date.
13. AEGEAN, in collaboration with Bank of Cyprus, further rewards Aegean Mastercard Business holders. Specifically, from 08/10/2025, Aegean Mastercard Business holders enjoy additional Miles+Bonus award miles for every transaction made with AEGEAN. In particular, Aegean Mastercard Business holders now directly earn 4 award miles per €1 spent with AEGEAN and 1 mile per €1 spent at businesses in Cyprus or abroad, without the previous process of converting Bank of Cyprus points into miles through the ‘Antamivi’ application.
    The Miles+Bonus award miles collected from transactions made within the AEGEAN network are credited to the company’s Miles+Bonus account within the following days and appear with the description ‘Aegean Mastercard Antamivi’. The remaining additional Miles+Bonus award miles collected, continue to be credited at the beginning of each following month with the description ‘Aegean MasterCard Monthly Accruals’.
    It is noted that the points accumulated up to 07/10/2025 have already been automatically converted into award miles at a ratio of 3 points = 5 miles and have been credited to the company’s Miles+Bonus account with the description ‘Aegean Mastercard Antamivi’.
    It is clarified that miles are credited based on the posting date of the transaction on the Card account and not on the transaction date.
    For any matters related to the award miles of the Miles+Bonus program, you may contact AEGEAN’s call center (daily, operating 24/7) through the following channels:
    a. Within Greece: 801 11 20000
    b. From mobile/Abroad: +30 210 6261000
14. Reversals of transactions result in the reversal of miles, which will be deducted from the company’s Miles+Bonus account.
15. Company employees and cardholders of the Aegean Mastercard Business have their own separate Miles+Bonus account, which they use to register in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air.
16. If an employee / cardholder is already a member of Miles+Bonus, his account number will be linked to the Aegean Mastercard Business.
17. Company employees/cardholders of the Aegean Mastercard Business earn miles (tier and award) in their Miles+Bonus account from their flights, as well as award miles from all partners of the Miles+Bonus program
18. The tier miles collected in the Miles+Bonus account of the Aegean Mastercard Business cardholders, determine the program tier of members and help them upgrade and/or keep their tier, in the Miles+Bonus Program (Blue, Silver and Gold tier).
19. Aegean Mastercard Business cardholders can use all services of the Miles+Bonus Program through their Miles+Bonus account.
20. Aegean Mastercard Business cardholders can spend the miles they have collected in their Miles+Bonus account, using any of the available program redemption services.
21. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard Business cardholder.
22. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard Business.
23. By activating the Aegean Mastercard Business, company employees/cardholders earn 4,000 welcome miles (award & tier miles), based on the application date of the card.
24. Following the activation of the Aegean Mastercard Business, two (2) coupons with discount codes are automatically created in the Miles+Bonus account of the cardholder, for a free Fast Track priority service.
    • The Coupon Number is the discount code that can be used for 1 free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
    • The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The promotional code can be used up to 2 hours before your flight.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Fast Track service will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Fast Track priority service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 9€ and corresponds to the value of 1 free Fast Track service at each of the aforementioned airports.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
25. Following the activation of the Aegean Mastercard Business card, two (2) coupons-discount codes are automatically created in the Miles+Bonus account of the cardholder, for a Free Upfront seat Selection
    • The Coupon Number is the discount code that you can use for 1 free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network.
    • The promotional code can be used up to 48 hours before your flight.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Upfront seat will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Upfront service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 25€ and corresponds to the value of 1 free Upfront seat for a one-way direct flight to Greece or abroad.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
26. Following the activation of the Aegean Mastercard Business card, four (4) coupons are automatically created in the Miles+Bonus account of the cardholder, for Access to the AEGEAN Business Lounges
    • The coupon can be used for 1 free access to the AEGEAN Business Lounges (Athens - Extra Schengen Area, Thessaloniki and Larnaka).
    • The coupon can be used up to 12 months after the activation date of the Aegean Mastercard Business.
    • The coupon is valid for one passenger only.
    • The coupon for free access to the AEGEAN Business Lounges is valid only for the Aegean Mastercard Business cardholder.
    • The benefit of free access to the AEGEAN Business Lounges also applies to toddlers of up to 2 years, travelling with the Aegean Mastercard Business cardholder.
27. The company and the employee/cardholder of the Aegean Mastercard Business card enjoy unique privileges from the Bank of Cyprus, such as travel insurance, shopping protection, advanced technology of contactless transactions, security through SMS Alert, access to more than 1,200 lounges worldwide via the Lounge Key Service with a corresponding cost per visit upon presentation of the Aegean Mastercard, participation in the Flight Delay Pass Service, and participation in the Mastercard Airport Security Fast Track priority service powered by DragonPass. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
28. Companies that have issued Aegean Mastercard Business cards pay a monthly subscription, as set out by the Bank.
29. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.
30. Ability to redeem reward points for the purchase of tickets on the AEGEAN and Olympic Air network, using Aegean’s online application at https://cyprusbankredemptionel.aegeanair.com/ .

Members can earn miles from car rental reservations through the partnership with AUTOHELLAS S.A. (hereinafter “Hertz”), located at 31 Viltanioti St., Kifissia. It is stipulated that the miles will be credited in the Account only after completing the car rental. No Miles will be registered in case of a non-show upon the vehicle delivery or reservation cancellation.

Moreover, if the reservation is performed through rentacar.aegeanair.com or rentacar.olympicair.com, or through hertz.gr (for car rentals in Greece) and the Miles+Bonus Account Number is provided, Hertz will offer special prices, customized from those on the general rental pricelist.

In case a reservation is performed through hertz.com, members can earn miles and get special prices only if they enter the relevant promotional code CDP, according to their tier (Blue and Silver members CDP 720207, Gold members CDP 720211) in the respective field "Discount CDP or Club Code".

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding car must have been rented by the Member (important prerequisite is that the Member should be the main car driver).
2. Miles+Bonus miles accrual, as well as Gold Miles+Bonus member privileges (i.e. free car category upgrade) are valid for qualifying retail rates in participating locations only; excluded are the Corporate, group or wholesale rates, third party internet rates, Airline or Travel Agency staff, Car rental employee rates, complimentary or free car rental upon mileage redemption, and gift certificates or other awards.
3. For every car rental with Hertz, Miles+Bonus members will earn 10 award miles for every 1 euro spent, on the total rental cost, regardless of the vehicle category or the rental duration.
4. This scheme is valid for completed rentals from 19/01/2026 onwards. For rentals completed until 18/01/2026 the following scheme apply:
   For completed rentals until 18/01/2026 the following scheme will apply:
   

   Vehicle category	1 day rental	2 - 3 days rental	4 days and over
   Groups A, B, C, J, Z and F	350 award miles	700 award miles	1,250 award miles
   Rest of Groups	500 award miles	1,000 award miles	1,500 award miles

5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in Miles+Bonus Account of the Member who used the car rental services as the main card driver and are credited within 15 working days after the vehicle’s delivery.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her Account Number when reserving the car. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries, payment receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the car rental services appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the car rental conditions, through the Hertz booking system.
11. In the event that earned Miles from your car rental with Hertz in Greece, Cyprus, Bulgaria, Romania, Serbia, Ukraine, Croatia, Montenegro do not appear in the Account, please send AEGEAN the Hertz rental agreement (via the form https://aegeanairlines.custhelp.com/app/ask). For car rentals from Hertz for the rest of the countries please submit online your request at https://www.hertz.com/rentacar/partner/index.jsp?targetPage=ftRetroFormView.jsp
12. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the rental completion/vehicle delivery.

MILES REDEMPTION:

The redemption of Miles against car rental services is regulated by the existing car rental terms as determined by AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, as well as by the here in Terms of the program. Members who wish to redeem Award Miles, should have an active Miles+Bonus Account, with the right to redeem. Miles+Bonus Members who have completed their registration, and who have registered at least 1 flight on the AEGEAN, Olympic Air network or with partner airlines of the Star Alliance network in their Miles+Bonus account, have the right to redeem miles to the partner, as well as AEGEAN Bonus Visa or AEGEAN Mastercard holders with complete registration.

Redemption at a Hertz car rental location, through https://rentacar.aegeanair.com/ or through hertz.gr

1. Members can redeem Miles for partial or full payment of a car rental with Hertz exclusively through the company's service points in Greece, through https://rentacar.aegeanair.com/, through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00 ) or through the hertz.gr website for car reservations in Greece.
2. Car rental payment through miles redemption is based on a ratio of 1 Euro = 300 Award Miles, while the minimum number of miles to be redeemed is set at 1,500 miles (5 euros) per transaction. Miles are automatically deducted from the Member's Account immediately after the redemption is complete.
3. In order to complete the redemption process at the Hertz service point (online through hertz.gr, through https://rentacar.aegeanair.com/ , through Autohellas Hertz’s Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00) or in a physical touch point), the member must have a valid mobile phone and email in the Contact details of his Miles+Bonus account. During the redemption process, a confirmation code will be automatically sent via SMS to the member, which will be valid for only a few minutes and must be given directly by the member to the Hertz representative or entered at hertz.gr.
4. Please note that Miles can only be redeemed by the owner of the Miles+Bonus Account and provided that he is declared as the first driver in the Hertz rental contract. It is necessary to show the Member's Miles+Bonus card or register the account on hertz.gr, through https://rentacar.aegeanair.com/ or through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00).
5. The Car Rental Guarantee is excluded from Miles Redemption.
6. After returning the vehicle and closing the rental contract, award miles used to pay for the rental cannot be refunded.
7. In the event of a reservation modification requiring a refund, the refund will first be made to the customer's credit card, until the charge on the card is cleared and then miles will be returned to the member's Miles+Bonus account.
8. The cancellation and no-show conditions also apply to full or partial payment of the reservation by redeeming AEGEAN Miles+Bonus Award Miles. In case a refund is required, it will be made to the customer's (credit/debit) card first, until the charge on the card is cleared, and then the remaining Award Miles will be refunded to the member's Miles+Bonus account.

Redemption through Miles+Bonus account

The redemption of Miles against car rental services is regulated by the existing car rental terms as determined by AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, as well as by the herein Terms of the Programme. The full text regarding the car rental’s terms and conditions is available to the Members directly from Hertz upon request:

Redemption by online request via Miles+Bonus account (Valid for bookings made until 09/04/25)

1.Miles redeemed against free car rental from Hertz are valid within the Aegean domestic network destinations, as well as in Cyprus, Romania, Serbia, Ukraine, Croatia and Montenegro and include in detail:

Daily rental up to 27 days

Car groups: B, D, E, F, N

150 Km per day for a one (1)day car rental

Free kilometres for rentals of more than 2 days.

Third-party insurance

Collision Damage Waiver (CDW)*

Theft protection (TPC)*

24hour road assistance

VAT and other taxes

Monthly Rental (28 up to 31 days)

• Car groups: B, D, E, F, N
• 2.500 km/month (28 up to 31 days)
• Third party insurance
• Collision Damage Waiver (CDW)*
• Theft Protection (TPC)*
• 24hour roadside assistance
• VAT and other taxes

*A deductible amount applies depending on the car group.
Extra charges may be imposed and the rental terms modified as per specific time periods. Any additional charge shall be payable by the Member. Click here to see the redemption table at Hertz.

2. The black-out period for free car rental redeemed against Miles is the Holy Week period both for the Orthodox and the Catholic Easter each year and the week after (black out dates do not apply to monthly rental program ).
3. For free car rental from Autohellas Hertz, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, a Hertz representative will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with Hertz in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. Reservations for car rental redemption Awards are subjected to limited availability.
7. Drivers must satisfy the following Hertz rental conditions:

• Driving license for at least one (1) year
• Credit cardholder
• 21 years of age or more for category B and 25 years age and more for rest categories
• Read here all the terms and conditions.

8. The terms may be modified by Hertz at its discretion per various periods. Consequently, Members are advised to request and study the car rental terms whilst performing the booking.
9. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner and all the miles used for the redemption shall be refunded in full.
10. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
11. The maximum period for an online redemption request, for free car rental, is up to 31 days
12. In case members want to proceed with a second monthly car rental from Autohellas Hertz, they should submit a second online redemption request via their Miles+Bonus account.

Mitglieder können durch die Partnerschaft mit AUTOHELLAS S.A. (im Folgenden „Hertz“), mit Sitz in Kifissia, Viltanioti Straße 31, Meilen für das monatliche Mietwagenprogramm „Hertz Flex Drive“ in Griechenland sammeln oder einlösen.

Hertz Flex Drive Monatsmietverträge sollten direkt über das offizielle Autohellas Hertz Netzwerk abgeschlossen werden.

MEILENZUGEWINN

1. Damit die Meilen ordnungsgemäß einem Konto gutgeschrieben werden, muss das entsprechende Auto vom Mitglied gemietet worden sein (wichtige Voraussetzung ist, dass das Mitglied der Hauptfahrer des Autos ist).
2. Es wird vereinbart, dass die Meilen erst nach Abschluss der monatlichen Mietzahlung auf dem Konto gutgeschrieben werden. Es werden keine Meilen gutgeschrieben, wenn das Fahrzeug zum angegebenen Termin nicht bereitgestellt wird oder die Reservierung storniert wird.
3. Das Sammeln von Miles+Bonus-Meilen gilt nur für qualifizierte Einzelhandelstarife an teilnehmenden Standorten (Griechenland und Zypern). Ausgeschlossen sind Geschäfts-, Gruppen- oder Großabnehmertarife, Internet-Tarife Dritter, Tarife für Flug- bzw. Reisebüropersonal, Mitarbeiter von Mietwagenfirmen, unentgeltliche bzw. kostenlose Automiete durch Einlösen von Meilen oder Werbeaktionen.
4. Die Meilen, die gewonnen werden können, betragen das Dreifache des vom Mitglied gezahlten monatlichen Mietpreises (1 € = 3 Meilen).
5. Die zugewonnenen Meilen sind Prämienmeilen, wie sie in Kapitel 3 „MEILEN/KATEGORIEN ETC.” definiert werden.
6. Die Meilen werden ausschließlich auf dem Miles+Bonus-Konto des Mitglieds registriert, das die Dienste des monatlichen Flex Drive-Autoverleihs als Hauptfahrer in Anspruch genommen hat und sie werden dem betreffenden Konto innerhalb von zwei Wochen ab Rückgabe des Mietwagens gutgeschrieben.
7. Die Meilen haben keinen kommerziellen Wert und können nicht gegen Geld eingelöst werden. Der Verkauf, Tausch etc. sowie sonstige Angebote von Meilen sind automatisch gegenstandslos.
8. Falls das Programm gemäß den Allgemeinen Bedingungen abgeschafft wird, verlieren alle gesammelten Meilen automatisch ihre Gültigkeit und können nicht gegen Angebote eingetauscht werden.
9. Jedes Mitglied bzw. jeder Passagier muss bei der Reservierung des Fahrzeugs seine Mitgliedskontonummer angeben. Andernfalls können die Meilen nicht ordnungsgemäß erfasst werden. Der Flex Drive-Vertrag, die Zahlungsbelege bzw. alle anderen relevanten Belegdokumente sollten vom Mitglied aufbewahrt werden, bis die den Mietwagenleistungen zurechenbaren Meilen auf seinem/ihrem Konto gutgeschrieben wurden. AEGEAN kann nach eigenem Ermessen entscheiden, ob die vom Mitglied vorgelegten Dokumente einen ausreichenden Beleg darstellen.
10. AEGEAN übernimmt keine Verantwortung für die monatlichen Mietbedingungen, die Nichtverfügbarkeit oder andere Probleme, die über das Hertz-Buchungssystem auftreten können.
11. Falls die Meilen, die Sie durch einen monatlichen Flex Drive-Autoverleih von Hertz in Griechenland und auf Zypern gewonnen haben, nicht auf Ihrem Konto erscheinen, senden Sie bitte den Zahlungsbeleg von Hertz an AEGEAN (über das Formular https://aegeanairlines.custhelp.com/app/ask).
12. Beschwerden gegen Meilenkontobuchungen, die eine rückwirkende Gutschrift betreffen, müssen AEGEAN innerhalb von zwölf (12) Monaten ab dem Datum des Mietabschlusses/der Fahrzeugübergabe mitgeteilt werden.

EINLÖSUNG VON MEILEN

Die Einlösung von Meilen für das monatliche Autovermietungsprogramm Flex Drive wird durch die bestehenden monatlichen Geschäftsbedingungen von AUTOHELLAS S.A. („Hertz“), Viltanioti Straße 31, Kifissia, die Geschäftsbedingungen von Flex Drive sowie durch die hierin enthaltenen Geschäftsbedingungen des Programms geregelt. 

Der vollständige Text der monatlichen Flex-Drive-Mietwagen-AGBs steht den Mitgliedern direkt bei Hertz zur Verfügung.

1. Die Mitglieder können ihre Meilen ausschließlich über die Servicestellen des Unternehmens in Griechenland für die teilweise oder vollständige Bezahlung von Mietwagen einlösen, die in Griechenland reserviert werden.
2. Die Bezahlung des Mietwagens durch Einlösen von Meilen erfolgt im Verhältnis 1 Euro = 300 Prämienmeilen, wobei die Mindestanzahl der einzulösenden Meilen auf 1.500 Meilen (5 Euro) pro Transaktion festgelegt ist. 
3. Um den Einlösevorgang beim Hertz-Service abzuschließen, muss das Mitglied ein gültiges Mobiltelefon und eine E-Mail-Adresse in den Kontaktdaten seines Miles+Bonus-Kontos angeben. Während des Einlösevorgangs wird dem Mitglied automatisch ein Bestätigungscode per SMS und E-Mail zugeschickt. Dieser Code ist nur wenige Minuten lang gültig und muss direkt vom Mitglied an den Hertz-Mitarbeiter weitergegeben oder auf hertz.gr eingegeben werden.
4. Bitte beachten Sie, dass die Meilen nur vom Inhaber des Miles+Bonus-Kontos eingelöst werden können, sofern er im Hertz-Mietvertrag als erster Fahrer eingetragen ist.  Die Miles+Bonus-Karte der Mitglieder muss vorgezeigt werden. 
5. Nach Rückgabe des Fahrzeugs und Abschluss des Mietvertrags können die für die Anmietung verwendeten Prämienmeilen nicht erstattet werden.
6. Im Falle einer Änderung, die eine Rückerstattung erfordert, wird die Rückerstattung zunächst auf die Kreditkarte des Kunden überwiesen, bis die Belastung der Karte ausgeglichen ist, und dann werden die Meilen auf das Miles+Bonus-Konto des Mitglieds zurückgebucht.
7. Die Stornierungs- und No-Show-Bedingungen gelten auch für die vollständige oder teilweise Zahlung der Reservierung durch Einlösung von AEGEAN Miles+Bonus-Prämienmeilen. Falls eine Rückerstattung erforderlich ist, wird diese zunächst auf die (Kredit-/Debit-)Karte des Kunden überwiesen, bis die Belastung der Karte ausgeglichen ist. Anschließend werden die verbleibenden Prämienmeilen dem Miles+Bonus-Konto des Mitglieds gutgeschrieben.
8. Die entsprechenden Prämienmeilen werden zum Zeitpunkt der Zahlung der monatlichen Flex Drive-Mietgebühr automatisch vom Konto des Mitglieds abgebucht.
9. Das Mitglied ist nicht berechtigt, das Recht auf Einlösen von Meilen auf Dritte zu übertragen.
10. Bei einer monatlichen Kündigung des Mietvertrags werden die Meilen nicht erstattet, sobald der Einlösevorgang abgeschlossen ist. Die Fahrer müssen die folgenden Hertz-Mietbedingungen erfüllen:
• Sie müssen seit mindestens einem (1) Jahr im Besitz eines Führerscheins sein.
• Sie müssen eine gültige Kredit-/Debitkarte besitzen.
• Sie müssen für die Kategorien A, B, J und V2 über 21 Jahre alt sein und für die übrigen Kategorien über 25 Jahre alt sein. Lesen Sie hier alle Geschäftsbedingungen.
11. Hertz kann die Bedingungen nach eigenem Ermessen zu verschiedenen Zeitpunkten ändern. Daher wird den Mitgliedern empfohlen, die Mietbedingungen bei der Buchung anzufordern und zu lesen. 
12. Miles+Bonus-Mitglieder, die ihre Registrierung abgeschlossen haben und mindestens 1 Flug mit AEGEAN, Olympic Air oder Star Alliance in ihrem Miles+Bonus-Konto registriert haben oder eine AEGEAN Bonus Visa/AEGEAN Mastercard der Bank of Cyprus und eine abgeschlossene Registrierung besitzen, haben Anspruch auf das Einlösen von Meilen bei diesem Partner.

Die Mitglieder können ihre Meilen ausschließlich über die Servicestellen des Unternehmens in Griechenland für die teilweise oder vollständige Bezahlung von Mietwagen einlösen, die in Griechenland reserviert werden.

Mitglieder können durch die Partnerschaft mit AUTOHELLAS S.A. (im Folgenden „Autohellas Hertz“) mit Sitz in Kifissia, Viltanioti Straße 31, Meilen für Hertz Leasing in Griechenland sammeln oder einlösen.

Der Hertz-Leasingvertrag und die Fahrzeugübernahme sollten direkt über das offizielle Autohellas Hertz-Netzwerk in Griechenland abgewickelt werden.

MEILENZUGEWINN:

1. Die Meilen werden auf dem Konto des Mitglieds registriert, das der Unterzeichner des Leasingvertrags angegeben hat.
2. Die Meilen werden nur auf der Grundlage der monatlichen Leasingrate verbucht. Alle anderen Zahlungen, die während des Leasingvertrags oder bei dessen Ablauf anfallen können, wie z. B. Garantien, Schäden, Freistellungen, zusätzliche Kilometer usw., sind ausgeschlossen.
3. Die Meilen werden nur für neue Leasingverträge ab dem 18.05.2022 registriert, die an dem Programm teilnehmen und ein entsprechendes Symbol aufweisen.
4. Es wird vereinbart, dass die Meilen erst nach Zahlung der jeweils in Rechnung gestellten Monatsrate auf dem Konto gutgeschrieben werden.
5. Es wird klargestellt, dass im Falle der Beendigung des Leasingvertrages die Meilen nicht registriert werden.
6. Autohellas Hertz bietet 3 Meilen für je 2 Euro der monatlichen Rate des Angebots, für alle Leasing-„Varianten“ über den Online Leasing Calculator.
7. Autohellas Hertz kann nach eigenem Ermessen für ausgewählte Fahrzeuge, Leasingraten oder Kunden das gleiche oder ein anderes Verhältnis von Kilometern pro Euro anbieten.
8. Die zugewonnenen Meilen sind Prämienmeilen, wie sie in Kapitel 3 „MEILEN/KATEGORIEN ETC.” definiert werden.
9. Die Meilen haben keinen kommerziellen Wert und können nicht gegen Geld eingelöst werden. Der Verkauf, Tausch etc. sowie sonstige Angebote von Meilen sind automatisch gegenstandslos.
10. Falls das Miles+Bonus-Programm gemäß den Allgemeinen Bedingungen abgeschafft wird, verlieren alle gesammelten Meilen automatisch ihre Gültigkeit und können nicht gegen Angebote eingetauscht werden.
11. Jedes Mitglied bzw. jeder Passagier muss bei der Unterzeichnung des Hertz-Leasingvertrags seine Mitgliedskontonummer angeben. Andernfalls können die Meilen nicht ordnungsgemäß erfasst werden. Der Leasingvertrag, die Zahlungsbelege bzw. alle anderen relevanten Belegdokumente sollten vom Mitglied aufbewahrt werden, bis die den Mietwagenleistungen zurechenbaren Meilen auf seinem/ihrem Konto gutgeschrieben wurden. AEGEAN kann nach eigenem Ermessen entscheiden, ob die vom Mitglied vorgelegten Dokumente einen ausreichenden Beleg darstellen.
12. Autohellas Hertz und AEGEAN sind nicht dafür verantwortlich oder verpflichtet, Meilen im Namen des Kunden, der ein Fahrzeug über das Hertz-Leasingprogramm gemietet hat, zu sammeln, aufzuzeichnen oder zu verwalten, es sei denn, er/sie hat eine gültige Kontonummer angegeben.
13. AEGEAN übernimmt keine Verantwortung in Bezug auf die Hertz-Leasing-Bedingungen, Nichtverfügbarkeit oder andere Probleme, die durch den Autohellas Hertz-Leasing-Prozess entstehen können.
14. Falls die gesammelten Meilen aus dem Autoleasing mit Autohellas Hertz in Griechenland nicht auf dem Konto erscheinen, senden Sie AEGEAN bitte den Zahlungsbeleg der Autohellas Hertz Leasingrate (über das Formular https://aegeanairlines.custhelp.com/app/ask).
15. Beschwerden gegen Meilenkontobuchungen, die eine rückwirkende Gutschrift betreffen, müssen AEGEAN innerhalb von zwölf (12) Monaten ab dem Datum des Mietabschlusses/der Fahrzeugübergabe mitgeteilt werden.

Members of the Programme may earn miles from hotel reservations through AEGEAN’s partnership with Booking.com. It shall be made clear that the accrual of Miles will occur only after the Member’s hotel stay is completed. No Miles will be registered in case of a non-show reservation or a cancellation.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account  the corresponding hotel reservation must have been made by the Member whose Miles&Bonus Account must be in an active status.
2. Miles are accrued only under the condition that  the corresponding hotel reservation was made via hotel.aegeanair.com orolympicair.com. 
3. The Miles that can be gained are calculated as  twice the cost of the overnight stays stated during the booking. If a Member stays fewer nights than those confirmed in his/her booking itinerary, the miles will not be credited to the Member’s account.
4. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount
5. The miles earned may be lower than the amount shown during the booking process due to charges for taxes, fees, and other non-eligible costs.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. The Miles are registered solely in the Account of the Member who actually stayed at the hotel and are credited not later than five (5) weeks after the check-out date, and provided that the Member’s data match with the hotel customer’s as cited in the reservation.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member-passenger must indicate his/her Account Number when making the hotel reservation. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries,  hotel receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the conditions of stay, any cancellation, unavailability or other problems that may arise through the Booking.com reservation system or due to failure of the hotel in question to provide accommodation..
12. In the event that earned Miles do not appear in the Account, please notify AEGEAN accordingly by sending an e-mail with the transaction confirmation attached to https://en.aegeanair.com/contact/. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within  twelve (12) months following the hotel stay (check-out date),  otherwise they will be lost.

Programmteilnehmer können Meilen sammeln, indem sie während des Fluges im Aegean „Shop in the Clouds“ Katalog oder online im E-Shop unter https://shopintheclouds.aegeanair.com einkaufen. Es wird darauf hingewiesen, dass der Kauf abgeschlossen und das Produkt erfolgreich geliefert werden muss, bevor die entsprechenden Meilen auf dem Konto des Mitglieds nach der Ankunft des Fluges gutgeschrieben werden. Bei Verweigerung der Annahme der Lieferung des gekauften Produkts werden keine Meilen gutgeschrieben. Der „Shop in the Clouds“ wird nur auf internationalen Flügen von Aegean verteilt. Μitglieder können ihre Meilen auch gegen Produkte einlösen, die sie im Aegean „Shop in the Clouds“ E-Shop kaufen.

Die vollständigen Allgemeinen Geschäftsbedingungen für Einkäufe im Aegean „Shop in the Clouds“ E-Shop finden Sie unter https://shopintheclouds.aegeanair.com/terms-conditions/.

MEILEN SAMMELN IM AEGEAN „SHOP IN THE CLOUDS“-KATALOG UND IM AEGEAN „SHOP IN THE CLOUDS“-E-SHOP:

1. Damit die Meilen ordnungsgemäß auf einem Konto registriert werden können, muss der entsprechende Kauf von dem Mitglied getätigt worden sein, dessen Miles+Bonus-Konto sich in einem aktiven oder vollständigen Status befinden muss.
2. Meilen werden nur unter der Bedingung gesammelt, dass das Produkt über den Aegean „Shop in the Clouds“-Katalog während eines AEGEAN Fluges durch Vorzeigen der Miles+Bonus-Mitgliedskarte vor der Transaktion oder durch den Kauf im E-Shop über https://shopintheclouds.AEGEANair.com gekauft wird, sofern die Miles+Bonus-Mitgliedsnummer zum Zeitpunkt der Buchung registriert ist.
3. Die Meilen, die gewonnen werden können, betragen das Doppelte des Wertes der vom Mitglied getätigten Einkäufe. Bei Verweigerung der Annahme der Produktlieferung oder erfolgloser Produktlieferung werden keine Meilen gutgeschrieben.
4. Die zugewonnenen Meilen sind Prämienmeilen, wie sie in Kapitel 3 „MEILEN/KATEGORIEN ETC.” definiert werden.
5. Die Meilen werden ausschließlich auf dem Konto des Mitglieds gutgeschrieben, das den Kauf getätigt hat, wenn die Daten des Mitglieds mit den in der Transaktion angegebenen Daten des Käufers übereinstimmen.
6. Die Meilen haben keinen kommerziellen Wert und können nicht gegen Geld eingelöst werden. Jegliche Verfügung (Verkauf, Tausch usw.) von Meilen oder Angeboten ist automatisch als ungültig zu betrachten.
7. Falls das Programm gemäß den Allgemeinen Bedingungen abgeschafft wird, verlieren alle gesammelten Meilen automatisch ihre Gültigkeit und können nicht gegen Angebote eingetauscht werden.
8. Jeder Passagier als Mitglied muss seine Kontonummer angeben, wenn er über den Aegean „Shop in the Clouds“ einkauft, da sonst eine ordnungsgemäße Registrierung der Meilen nicht möglich ist. Der Kaufbeleg und/oder andere relevante Belege sollten vom Mitglied aufbewahrt werden, bis die Meilen auf seinem Konto erscheinen, spätestens jedoch einen Monat nach Abschluss des Fluges. AEGEAN kann nach eigenem Ermessen entscheiden, ob die vom Mitglied eingereichten Unterlagen einen ausreichenden Nachweis darstellen oder nicht.
9. AEGEAN übernimmt keine Haftung für die Qualität der Produkte, die eventuelle Nichtverfügbarkeit von Waren oder andere Probleme, die gegebenenfalls auftreten könnten.
10. Es wird klargestellt, dass ein Antrag auf rückwirkende Registrierung von Meilen nicht akzeptiert wird.

EINLÖSUNG VON MEILEN IM AEGEAN „SHOP IN THE CLOUDS“-E-SHOP:

1. Die Mitglieder müssen die entsprechende Anzahl von Prämienmeilen gesammelt haben, um sie im Aegean „Shop in the Clouds“E-Shop gegen Produkte zum vollen Verkaufspreis eintauschen zu können.
2. Die Einlösung von Miles ist nur über den E-Shop möglich.
3. Der Erwerb von Produkten durch die Einlösung von Meilen wird auf der Grundlage des Verhältnisses 1 Euro = 300 Prämienmeilen berechnet.
4. Die entsprechenden Prämienmeilen werden zum Zeitpunkt des Produktkaufs automatisch vom Konto des Mitglieds abgebucht.
5. Im Falle einer Rückerstattung oder Stornierung werden die für den Produktkauf eingelösten Meilen innerhalb von 20 Arbeitstagen dem Konto des Miles+Bonus-Mitglieds wieder gutgeschrieben.

Program members may earn miles for electricity power products and add-on services purchases offered by Public Power Provider (PPC) online at www.dei.gr via myDEI account.
Miles+Bonus program collaborating with the following PPC units:

• Public Power Provider website at www.dei.gr
• Public Power Provider physical stores
• Public Power Provider call center
• https://mydei.dei.gr online platform

It shall be made clear that the product and add-on services purchases must be completed successfully before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against electricity power bill payment at the full amount or part of it, online at www.dei.gr via myDEI account.

From 01.11.2023 onwards, members may connect one (1) Miles+Bonus ID per myDEI user.

MILES ACCRUAL FOR ONLINE PURCHASES OF PUBLIC POWER PROVIDER PRODUCTS AND ADD-ON SERVICES

1. The Miles that can be gained against products and add-on services are calculated as following:
   
   Miles accrual actions
   
   • 1st login to myDEI app: 500 miles
   • Standing Order: 500 miles
   • Monthly bill activation: 500 miles
   • PPC myEnergy Coach tool completion (completion of all 3 questionnaires) *: 500 miles
   
   
   *Available only for business invoices of low voltage.
   
   The above actions are available for a unique activation and correspond per myDEI user.
   
   For residential customers:
   • First-time login to myDEI app (Android): 500 miles
   • First-time login to myDEI app (iOS): 500 miles
   • Activating a standing order via myDEI: 500 miles
   • Completing the PPC myEnergy Coach tool (all three questionnaires): 500 miles
   • Purchasing of PPC myHome 4Students: 2,000 miles
   • Renewing to PPC myHome 4Students: 2,000 miles
   • Converting to PPC myHome 4Students: 1,500 miles
   • Purchasing of PPC myHome Enter: 1,500 miles
   • Renewing to PPC myHome Enter: 1,000 miles
   • Converting to PPC myHome Enter: 500 miles
   • Purchasing of PPC myHome Online: 1,500 miles
   • Renewing to PPC myHome Online: 1,000 miles
   • Converting to PPC myHome Online: 500 miles
   • Purchasing of PPC myHome EnterTwo: 1,500 miles
   • Renewing to PPC myHome EnterTwo: 1,000 miles
   • Converting to PPC myHome EnterTwo: 500 miles
   • Purchasing of PPC myHome Plan: 2,500 miles & 30% discount on Family fare
   • Renewing to PPC myHome Plan: 2,000 miles & 30% discount on Family fare
   • Converting to PPC myHome Plan: 1,500 miles & 30% discount on Family fare
   • Purchasing of PPC myHome Maxima: 2,500 miles & 30% discount on ComfortFlex fare
   • Renewing to PPC myHome Maxima: 2,000 miles & 30% discount on ComfortFlex fare
   • Converting to PPC myHome Maxima: 1,500 miles & 30% discount on Family fare
   • Activating bluePass add-on service: 500 miles
   
   For business customers:
   • Purchasing of PPC myBusiness Enter: 1,500 miles
   • Renewing to PPC myBusiness Enter: 1,000 miles
   • Converting to PPC myBusiness Enter: 500 miles


2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Mileage accrual is valid for purchases at the collaborating PPC units via myDei account and is not valid for rest PPC products, services and PPC contracts.
4. Mileage accrual is valid only for the actions mentioned at clause 2.
5. Miles are credited solely in the Account of the Member who made the action, and are attributed 30 minutes after the action completion. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at the collaborating PPC units may be credited in a unique Account and only once per action.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. In order that the Members can earn Miles for online product and add-on services purchases via myDEI, they must fill in his/her Miles+Bonus member id at “My Reward Miles” section, otherwise proper registration of the Miles will not be feasible.
10. It is clarified that Miles are credited in the Account of the Member who is connected at DEH my Rewards Miles Section at the time of the action. Member could fill in the Miles+Bonus member id retroactively within 365 days after the action completion, so as the respective miles to be credited in his/her Miles+Bonus account.
11. For activations and renewals members could not be rewarded for the same action within 335 days
12. Miles accrual is not possible when a Member's account is locked.
13. AEGEAN holds no responsibility with regard to the quality of the products and add-on services.

MILES REDEMPTION FOR ONLINE ELECTRICITY BILL PAYMENT

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for online electricity power bill payment at www.dei.gr, via myDEI account, for the total bill amount or part of it.
2. Members must have earned the adequate number of Award Miles in order to exchange them for products and add-on services purchases, at their whole amount, or part of it.
3. Miles redemption is valid only for online payment only at www.dei.gr and is not valid for the rest Public Power Company stores.
4. The product and add-on services purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the payment.
7. In order that the Members can redeem Miles for online electricity power bill payment via myDEI, they must fill in his/her Miles+Bonus member id at “DEI my Rewards Miles” section. For the completion of the redemption process during online payment, the member must have declared a valid mobile phone in the Contact details of their Miles+Bonus profile. During the redemption process, a confirmation code will be sent via SMS to the member, which will only be valid for a few minutes and must be filled in at the relevant field immediately.
8. Miles refund will not be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from Hellenic Duty Free Shops by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Hellenic Duty Free Shops.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Hellenic Duty Free shops may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
10. For purchases from June 17th 2016, the retroactive credit of missing miles will not be available, thus the member must show the Miles+Bonus card during the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON HELLENIC DUTY FREE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled o redeem miles at the Hellenic Duty Free Shops.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Hellenic Duty Free Shops, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is not allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Donkey Hotels & Resorts by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s account. Μembers can also redeem their miles against free stays at  Donkey Hotels & Resorts.

 Donkey Hotels & Resorts comprise these units: Semiramis, Periscope & New.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident. It should also be clarified that the Miles credited correspond with the total expenditure at  Donkey Hotels & Resorts, i.e. including the usage of extra facilities other than the stay itself.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from  Donkey Hotels & Resorts reservations may be credited in a unique Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Account Number when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 3rd, 2012 (when the Aegean- Donkey Hotels & Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ Donkey Hotels & Resorts:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Donkey Hotels & Resorts.
3. For free stays at Donkey Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption tables.

Program members may collect miles via staying at Amathus Beach Hotel Limassol (Cyprus) by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident. It should also be clarified that the Miles credited correspond with the total expenditure at Amathus Beach Hotel Limassol (Cyprus), i.e. including the usage of extra facilities other than the stay itself.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles&Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from Amathus Beach Hotel Limassol (Cyprus) reservations may be credited in a unique Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles&Bonus membership card to indicate his/her Account Number when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 10th, 2012 (when the Aegean-Amathus Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.
11. In the event that the Member participates in other airlines’ Loyalty Programs, which also grant miles from Amathus Beach Hotel Limassol stays, the corresponding miles shall be credited to whichever Program the Member selects, at his/her own discretion.

Program members may collect miles via dinning at B&E Goulandris Café-Restaurant, 13 Eratosthenous str. Athens 116 35, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at B&E Goulandris Café-Restaurant, Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean-B&E Goulandris Café-Restaurant Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, B&E Goulandris Café-Restaurant, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for B&E Goulandris Café-Restaurant, Athens.
2. Members who wish to redeem miles at B&E Goulandris Café-Restaurant, Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at B&E Goulandris Café-Restaurant, Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant, 1 Koumbari St., 10674, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum Restaurant, 1 Koumbari St., Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the AEGEAN - Benaki Museum Restaurant, 1 Koumbari St., Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, Benaki Museum Restaurant, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, 1 Koumbari St., Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant, 1 Koumbari St., Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant, 1 Koumbari St., Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant Piraeus 138, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum restaurant, Piraeus 138, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the13th of September, 2023 (when the Aegean - Benaki Museum Restaurant Piraeus 138, partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, Benaki Museum Restaurant Piraeus, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, Piraeus 138, Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant Piraeus 138, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant Piraeus 138, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Delta restaurant in Athens (SNFCC, 5th floor GNO building, Syggrou Avenue 364, 17674 Kalithea) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Delta restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Delta restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, Delta restaurant, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Delta restaurant.
2. Members who wish to redeem miles at Delta restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Delta restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Natu restaurant in Athens (Levidou 13, Kifissia 145 62) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Natu restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Natu restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, Natu restaurant, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Natu restaurant.
2. Members who wish to redeem miles at Natu restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Natu restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via staying at Electra Hotels & Resorts by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account. Electra Hotels & Resorts comprise the following units: Electra Palace Hotel (Athens, Plaka), Electra Hotel (Athens, Syntagma Square), Electra Metropolis (Athens), Electra Palace Hotel (Thessaloniki), Electra Palace Resort (Rhodes), Electra Kefalonia Hotel & Spa (Kefalonia).

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per night stay.
3. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from Electra Hotels & Resorts reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 14th, 2013 (when the Aegean-Electra Hotels & Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at the must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Electra Hotels & Resorts.
3. For free stays at Electra Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   • If the cancelation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancelation is requested within 24 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption tables at Electra Hotels & Resorts.

 Program members may collect miles via staying at DIVANI COLLECTION HOTELS by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

DIVANI COLLECTION HOTELS comprise the following units: Divani Caravel Hotel (Athens), Divani Apollon Palace & Thalasso (Athens), Divani Escape (Athens), Divani Palace Acropolis (Athens), Divani Palace Larissa (Larissa), Divani Meteora Hotel (Kalambaka), Divani Corfu Palace (Corfu)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per night. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Divani Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. Μember does not earn miles on : 1. Group rates (conferences, exhibitions, organised tours, incentives) 2. crew rates (under accommodation agreements) 3. Complimentary stays 4. Agreed discounted prices.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November 11th, 2013 (when the Aegean-Divani Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.
12. It is clarified that for stays up until the 14th November 2018, as well as for claiming miles retroactively up until the 14th November 2019 for stays up until the 14th November 2018, you can check below the accrual scheme:

1-2 night stays = 500 award miles
3-5 night stays = 1,000 award miles
From 6 night stays = 1,500 award miles

MILES REDEMPTION:

1. Members who wish to redeem miles at the must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at DIVANI COLLECTION HOTELS.
3. For free stays at DIVANI COLLECTION HOTELS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

If the cancelation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.

If the cancelation is requested within 48 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption tables at DIVANI COLLECTION HOTELS.

Program members may collect miles with every ticket’s purchase from the Thessaloniki Concert Hall cashier desks, only for Thessaloniki Concert Hall productions, by displaying their Miles+Bonus card. It shall be made clear that the show must be completed before the corresponding miles are credited in the Member’s Account within two (2) weeks ensuing the date of the show.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 150 miles with every ticket’s purchase, only for Thessaloniki Concert Hall productions.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ticket purchase may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her member ID during the ticket purchase, if the purchase is made only from the Thessaloniki Concert Hall cashier desks. Otherwise proper registration of the Miles will not be possible. The ticket should be retained by the member until the Miles appear in his/her account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the show, commencing from December 05th , 2013 (when the Aegean- Thessaloniki Concert Hall partnership was initiated), considering that, during the ticket’s purchase from the Thessaloniki Concert Hall cashier desk the Miles+Bonus card was displayed, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ON TICKET PURCHASING AT THESSALONIKI CONCERT HALL:

1. Members who wish to redeem miles at the Thessaloniki Concert Hall must have active accounts.
2. Miles Redemption for ticket purchases made by the member will be realized after logging in to his Miles+Bonus account. Afterwards, he must select the amount of money that wishes to redeem and finally print the coupon.The coupon has specified value from 10 € to 50 € per 10 €.
3. Members must have collected the adequate number of Award Miles in order to exchange them for the selected coupon.
4. Miles redemption is calculated based on the ratio 1 euro = 200 award miles.
5. The coupon must be used within one month of the redemption date, only against the Thessaloniki Concert Hall productions. For third-party or Concert Hall’s joint productions, the members may be informed solely though the Concert Hall Box Office before making the redemption, about whether or not they can use the redemption coupon.
6. The coupon can be used only at the Thessaloniki Concert Hall Box Office, and not at the ticket offices in Aristotelous str. or online.
7. In case that the redeemed amount is not sufficient to purchase a ticket, the remaining balance must be paid in cash. If the ticket costs less than the coupon’s value, the difference is not refunded or exchanged for cash, and is not transferable.
8. The coupon in print must be delivered at the time of your arrival at the Thessaloniki Concert Hall Box Office.
9. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the coupon issuance.
10. The coupon can be used by any third person chosen by the Member.
11. No Miles refund will be accepted, once the coupon has been issued.

As of 13 February 2019, ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens) will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn or redeem miles for stays at ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens). 

Miles+Bonus members will be allowed to claim miles until 13 February 2020 for stays up to 13 February 2019.

Program members may collect miles via staying at CHANDRIS HOTELS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

The Miles+Bonus partnership with CHANDRIS HOTELS comprises the following units:THE MET HOTEL (Thessaloniki), CHIOS CHANDRIS HOTEL (Chios)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables hereunder:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. Chandris Hotels staff, complimentary rates and agreed discount prices are not eligible for mileage accrual.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from Chandris Hotels reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 08th, 2014 (when the Aegean-Chandris Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ CHANDRIS HOTELS: 

1. Members who wish to redeem miles at CHANDRIS HOTELS must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at CHANDRIS HOTELS. 
3. For free stays at CHANDRIS HOTELS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

  CHIOS CHANDRIS HOTEL
- If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full. 
- If the cancellation is requested within 1- 6 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
        - If the cancellation is requested the day of the declared hotel arrival time and in case of No-shows, the 100% of the miles used for the redemption shall be charged.    

THE MET Hotel

    - If the cancellation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
        - If the cancellation is requested within 48 hours from the declared hotel arrival time and in case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at CHANDRIS HOTELS.

Program members may collect miles via staying at DOMOTEL HOTELS & RESORTS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

DOMOTEL HOTELS & RESORTS comprise the following units: Domotel Kastri (Athens), Domotel Xenia Volos (Volos), Domotel Arni (Karditsa), Domotel Agios Nikolaos (Sivota), Domotel Neve (Palios Agios Athanasios), Domotel Anemolia (Arachova), Domotel Hotel Olympia (Thessaloniki) 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables here.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Domotel Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. Complimentary stays, special discount rates and corporate agreements are not eligible for mileage accrual.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from Febuary 28th , 2014 (when the AEGEAN-Domotel Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.
12. Miles accrual for Domotel Les Lazaristes hotel is valid up until 19/05/2017.

MILES REDEMPTION ΑΤ DOMOTEL HOTELS: 

1. Members who wish to redeem miles at the DOMOTEL Hotels must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at DOMOTEL Hotels. 
3. For free stays at DOMOTEL Hotels, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
    

For the hotels Domotel Kastri, Domotel Arni, Domotel Xenia Volos:

• If the cancelation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancelation is requested within 24 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Domotel Agios Nikolaos: 

• If the cancelation is requested up to 30 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancelation is requested up to 2 days prior to the declared hotel arrival time, the miles shall be not refunded and the whole amount will be charged.
• In case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Domotel Anemolia:

• If the cancelation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancelation is requested between 20-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.   
• In case of cancellation at the day of arrival or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Domotel Neve:

• If the cancelation is requested up to 5 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancelation is requested less than 5 days prior to the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Olympia Thessaloniki:

• If the cancellation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 48 hours from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption tables at Domotel Hotels & Resorts.

Program members may collect miles through stays at the following Wavemaker Hospitality hotel brands in Greece and Cyprus by displaying their Miles+Bonus card at the hotel reception:

• Atlantica Hotels & Resorts
• MARE Resorts
• Aphrodite Hills

It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

 

MILES ACCRUAL:

1. To have Miles properly registered in an Account, the corresponding reservation must have been carried out by the Member, whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per the table below:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from stays at Wavemaker Hospitality hotels may be credited to a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 12th , 2014 (when the Aegean - Wavemaker Hospitality partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise such Miles will be forfeited.

Program members may collect miles via staying at ALDEMAR RESORTS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

ALDEMAR RESORTS comprise the following units:

Crete

• Royal Mare
• Knossos Royal
• Knossos Village
• Cretan Village

Olympia 

• Olympian village
• Royal Olympian

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table hereunder:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Aldemar Resorts reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 27th , 2014 (when the Aegean-Aldemar Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.
11. As of 22 July 2026, ALDEMAR RESORTS, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for statys up until the 22nd of July 2026.

Program members may collect miles every time they purchase an Hellas Direct service, by inserting their Miles+Bonus card. It shall be made clear that the service payment must be successfully completed, plus the 14 day’s period from the receipt of the insurance policy has elapsed (period in which the customer has a legal right to cancel the insurance), before the corresponding miles are credited in the Member’s Account, within 5 weeks. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding purchase of service must have been carried out by the Miles+Bonus card holder whose account must be in an active status.
2. The Miles that can be gained for new contracts correspond to 10 Award Miles for every 1 euro spent for the first insurance contract and 5 Award Miles for every 1 euro spent for every contract renewal/or and for every contract that isn't concluded for the first time.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is only applicable to contracts signed directly with Hellas Direct.
5. Miles accrual cannot be combined with any other offers.
6. Each Miles+Bonus card can be used for up to 6 insurance contracts or uses annually, regardless of duration.
7. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The respective Miles from the purchase of service may be credited in a single Account and only once per transaction.
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange, etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
11. Each member must insert the Miles+Bonus card to indicate his/her Member ID during the purchase of service. Otherwise proper registration of the Miles will not be possible. The receipt should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
12. AEGEAN holds no responsibility with regard to the quality of the supplied services or any other problem that may arise.
13. It is clarified that miles accrual from car insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and miles accrual from home insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and Cyprus.
14. Any objections relating to Account transactions concerning a claim for a retroactive miles credit should be notified to AEGEAN within six (6) months from the date of the purchase of service, commencing from March 9th, 2015 for car insurance contracts and June 12th 2019 for home insurance contracts, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise the miles will not be granted.

Program members may collect miles via staying at AQUILA ATLANTIS HOTEL by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from AQUILA ATLANTIS Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 3rd, 2015 (when the AEGEAN - AQUILA ATLANTIS Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ AQUILA ATLANTIS HOTEL:

1. Members who wish to redeem miles at AQUILA ATLANTIS HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at AQUILA ATLANTIS HOTEL.
3. For free stays at AQUILA ATLANTIS HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If  the cancellation is requested up to 49 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 48 hours prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.    
• In case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption table at Aquila Atlantis Hotel.

Program members may collect miles via staying at ELYSION HOTEL by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Complimentary stays, special discount rates and corporate agreements are not eligible for mileage accrual.
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from Elysion Hotel reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 6th , 2015 (when the Aegean- Elysion Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ ELYSION HOTEL:

1. Members who wish to redeem miles at ELYSION HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at ELYSION HOTEL. 
3. For free stays at ELYSION HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• 01/12 - 31/03: If the cancellation is requested within 3 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 1/04 -15/06  & 01/10 - 30/11: If the cancellation is requested within 10 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 16/06-30/09: If the cancellation is requested within 15 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption table at Elysion Hotel.

Program members may collect miles via staying at HELIOTROPE HOTEL by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from HELIOTROPE Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 6th , 2015 (when the AEGEAN - HELIOTROPE Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ HELIOTROPE HOTEL: 

1. Members who wish to redeem miles at HELIOTROPE HOTEL in Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HELIOTROPE HOTEL.
3. For free stays at HELIOTROPE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at HELIOTROPE HOTEL.

Program members may convert points earned from any Marriott Bonvoy™ to Miles+Bonus award miles.

CONVERSION OF POINTS TO MILES:

1. Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Marriott Bonvoy loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 3 points = 1 award mile
   - 5,000 extra award miles for every 60,000 points transferred to Miles+Bonus in a single transaction.
   To convert points to Miles+Bonus award miles, members should visit https://help.marriott.com/s/
2. Marriott Bonvoy reserves the right to set a minimum number, a maximum number or both of points converted, per day or any other period.
3. Points are earned as per Marriott Bonvoy rules. For information about points accrual visit https://www.marriott.com/loyalty.mi
4. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Marriott Bonvoy Account and Miles+Bonus Account must be in an active status.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that Marriott Bonvoy Member’s data match exactly Miles+Bonus Member’s data, and are attributed within four (4) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. In case the conversion of Marriott Bonvoy points into Miles+Bonus miles has not been completed successfully and the points has not been converted to miles, the Miles+Bonus member should contact directly Marriott Bonvoy at https://help.marriott.com/s/.
12. Any conversion should be requested from December 10th, 2015 (when the partnership was initiated).
13. It is clarified that for conversions up until the 17th August 2018, you can check the below scheme:
    - 1point = 1 award mile
    - 5,000 bonus points for every 20,000 points transferred to Miles+Bonus in a single transaction

GENERAL COUPON TERMS:

1. The coupon can be used only by Gold members staying at the hotel, subject to hotel’s availability. The member is allowed to use only one coupon per eligible stay. No stay is required at Hotel Grande Bretagne, a Luxury Collection Hotel to make use of the coupon.
2. An eligible stay is defined as one or more consecutive nights paying a qualifying rate in the same hotel regardless of the number of check in or check outs that occur and will be credited to the member’s Marriott Bonvoy accounts.
3. The presentation of the coupon in print is mandatory.
4. The member is required (a) to show his/her Miles+Bonus card prior to the placement of the order in the restaurant, prior to the Spa treatment, upon checking-in at the hotel or upon arrival at the Spa facilities, thus the discount will not be provided retrospectively, and (b) to make a reservation in advance.
5. This benefit is provided on a coupon basis upon upgrade or tier renewal and can be used within the period that the tier is valid.
6. The coupon cannot be combined with other offers or promotions and is subject to change.
7. The coupon can be used only once from the member for personal use, is not redeemable and not transferable and cannot be exchanged for cash.

MILES REDEMPTION MARRIOTT BONVOY IN GREECE:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Marriott Bonvoy.
3. For free stays at Marriott Bonvoy, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. Is at the sole and absolute discretion of the hotel to accept or reject a request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4.  The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions for each hotel: 

Santa Marina Mykonos
For reservations from May 19th to June 2nd and from September 23th to October 8th:
- If the cancellation is requested between 3-1 days prior to the declared hotel arrival time, then 25% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
For reservations from June 3rd to June 30th and from September 1st to September 22nd:
- If the cancellation is requested between 7-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Costa Navarino (The Westin Resort, The Romanos, W Costa Navarino)

For reservations other than the months of July, August, September:

-If the cancellation is requested up to 3 days before the arrival date at the hotel, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 3 days of the arrival date at the hotel, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For reservations in July and August:

-If the cancellation is requested up to 30 days prior to the declared hotel arrival time, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 14 days from the declared hotel arrival time, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For reservations in September:

-If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 21 days from the declared hotel arrival time, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For specific periods such as Easter, long weekends, or others, a different cancellation policy may apply.
The Company reserves the right to modify the cancellation policy without notice.

King George-Grande Bretagne
For Classic & Deluxe rooms:
- If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.
For Suits:
- If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 3 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.

Sheraton Rhodes
- If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 2 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.
Click here to see the redemption tables at Marriott Bonvoy.

As of 7 November 2023, Blue Palace hotel in Crete, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to redeem miles per night stay.

Program members may collect miles via dinning or purchasing products from Ergon deli-restaurants by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner or purchases at Ergon deli- may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 28th , 2016 (when the Aegean- Ergon deli-restaurants partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. With regards to Ergon Agora in Thessaloniki, any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 21th, 2016 (when the Aegean- Ergon Agora in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. Concerning Ergon Agora in Thessaloniki, from 21/01/2016 until 27/06/2016 the Miles that could be gained were calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles).

MILES REDEMPTION ON ERGON DELI-RESTAURANTS:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Ergon deli-restaurants, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at HOTEL ANATOLIA in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table below:

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ANATOLIA Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.)  b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 21st, 2016 (when the AEGEAN - ANATOLIA Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ ANATOLIA HOTEL:

1. Members who wish to redeem miles at ANATOLIA HOTEL in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ANATOLIA HOTEL.
3. For free stays at ANATOLIA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at ANATOLIA HOTEL.

Program members may collect miles via staying at City Hotel, The Excelsior and ON Residence of TOR Hotel Group in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

 

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table below:

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from TOR Hotel Group (City Hotel, The Excelsior and ON Residence) reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 21st, 2016 (when the AEGEAN - TOR Hotel Group (City Hotel, The Excelsior and ON Residence) partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ TOR HOTEL GROUP

1. Members who wish to redeem miles at City Hotel, The Excelsior and ON Residence of TOR Hotel Group in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at TOR HOTEL GROUP.
3. For free stays at TOR HOTEL GROUP, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the requests.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at TOR HOTEL GROUP.

Program members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO Shop by displaying their Miles+Bonus card to the cashier. In addition, members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO online shop. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from FIORISSIMO-BALLOONISSIMO online shop.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as exactly the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the FIORISSIMO-BALLOONISSIMO shop may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.fiorissimo.gr for mile accrual. If the transaction is realized on the FIORISSIMO-BALLOONISSIMO premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from February 12th, 2016 (when the AEGEAN - FIORISSIMO-BALLOONISSIMO partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON FIORISSIMO-BALLOONISSIMO ONLINE SHOP:
1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.fiorissimo.gr.
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the FIORISSIMO-BALLOONISSIMO ONLINE SHOP, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.
8. It is clarified that, miles redemption requests are not allowed to orders outside Attica with same day delivery via partners of Fiorissimo.

Program members may collect miles via staying at Kriti Hotel in Chania by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Kriti Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.), b) Crew rates, under accommodation agreement, c) Complimentary stays, d) members who have concluded individual special agreement - special price, directly to the hotel.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 2nd, 2016 (when the Aegean - Kriti Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ KRITI HOTEL:

1. Members who wish to redeem miles at the Kriti Hotel in Chania must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Kriti Hotel.
3. For free stays at Kriti Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancelation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancelation is requested within 3 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.

Click here to see the redemption table at Kriti Hotel.

Die Programmmitglieder können mit ihrem Aufenthalt im Hotel Kydon in Chania Meilen sammeln, wenn sie beim Einchecken ihre persönliche Miles+Bonus-Karte vorzeigen.wenn sie beim Einchecken ihre persönliche Miles+Bonus-Karte vorzeigen. Es wird darauf hingewiesen, dass der Aufenthalt abgeschlossen sein muss, damit die entsprechenden Meilen dem Konto gutgeschrieben werden.

SAMMELN VON MEILEN:
1. Damit einem Konto Meilen gutgeschrieben werden, muss die entsprechende Reservierung vom Mitglied selbst vorgenommen worden sein und das Mitglied ein aktives Miles+Bonus-Konto haben.
2. Jedem Mitglied werden 250 Meilen pro Aufenthaltstag gutgeschrieben. Bei Nicht-Erscheinen (non-show) des Mitglieds ohne vorherige Benachrichtigung werden die Meilen nicht gutgeschrieben.
3. Die Meilen sind nur im Sinne von Kapitel 3 „MEILEN/KATEGORIEN ETC.“ als Prämienmeilen (Award Miles) zu verstehen.
4. Die Meilen werden auf dem Konto des Mitglieds verbucht, das die Reservierung vorgenommen hat, und nur wenn die Angaben des Mitglieds völlig mit den Angaben der Person, die die Reservierung vorgenommen hat,  übereinstimmen, d.h. der angegebene Vor- und Nachname. Die Meilen werden spätestens fünf (5) Wochen nach Abschluss des Aufenthalts (Check out-Datum) gutgeschrieben. Das Mitglied kann sich über sein Miles+Bonus-Konto auf der Seite www.aegeanair.com oder telefonisch unter 801 11 20000 aus dem griechischen Festnetz oder +30 210 6261000 vom Handy oder aus dem Ausland informieren.
5. Die sich aus dem Aufenthalt im Hotel  Kydon ergebenden Meilen können nur einem Mitgliedskonto und nur einmal pro Transaktion gutgeschrieben werden.
6. Die Meilen haben keinen Geldwert und können keinesfalls gegen Geld eingelöst werden. Jedwede Veräußerung (Verkauf, Tausch etc.) von Meilen oder Angeboten gilt als von Rechts wegen ungültig.
7. In folgenden Fällen gewinnt das Mitglied keine Meilen: a) Gruppenpreise (Konferenzen, Messen, Incentive-Pakete, organisierte Ausflüge, usw.) b) Sonderpreise für Besatzungsmitglieder, die einer Vereinbarung unterliegen c) Gratis-Aufenthalt d) Aufenthalt zu ermäßigten Preisen (Mitgliedern, die im Hotel übernachten, werden Preise zu einer Ermäßigung gewährt, die mehr als 30% der ursprünglichen – Fully Flexible Rate -  Preise beträgt, wobei die Buchung durch direkte Vereinbarung mit dem Hotel ohne Nutzung von Zwischenagenten wie Reisebüros oder online-Agenturen wie Booking, Expedia, usw. erfolgt ist), e) Aufenthalt zu Sonderpreisen (Mitglieder, die individuelle Sondervereinbarungen – Sonderpreise direkt mit dem Hotel getroffen haben). 
8. Im Falle einer Annullierung des Programms gemäß den Allgemeinen Bedingungen werden alle gesammelten Meilen automatisch annulliert und sind nicht mehr gegen Prämien eintauschbar.
9. Jeder Kunde, der Programmmitglied ist, muss beim Einchecken im Hotel Kydon seine Miles+Bonus-Karte vorzeigen, damit die Kartendaten im System des Hotels registriert werden, andernfalls können die Meilen nicht automatisch seinem Konto gutgeschrieben werden. Die Buchungsbestätigung bzw. etwaige andere schriftliche Belege sind vom Mitglied aufzubewahren, bis die Meilen auf seinem Konto erscheinen. Es liegt im freien Ermessen von Aegean, den vom Mitglied vorgelegten Beleg für ausreichend zu befinden.
10. Aegean trägt keinerlei Haftung für die Qualität der erbrachten Leistungen, deren Verfügbarkeit oder sonstige Probleme, die gegebenenfalls auftreten
11. Es wird darauf hingewiesen, dass ein Antrag auf rückwirkende Gutschrift von Meilen nur dann angenommen wird, wenn er innerhalb von 12 Monaten nach dem Aufenthalt im Hotel Kydon  gestellt wird, beginnend am 02. August 2016, dem Datum, an dem die betreffende Kooperation begann; hierfür muss die Buchungsbestätigung an Aegean (per E-Mail an https://aegeanairlines.custhelp.com/app/ask) gesendet werden, andernfalls verfallen die Meilen.

EINLÖSEN VON MEILEN GEGEN AUFENTHALT IM HOTEL KYDON:

1. Um die Möglichkeit wahrzunehmen, Meilen gegen einen kostenlosen Aufenthalt im Hotel Kydon einzulösen, muss das Mitglied unbedingt über ein aktives Miles+Bonus-Konto verfügen.
2. Die Mitglieder müssen über einen ausreichenden Meilenstand auf ihrem Konto verfügen, um die für den kostenlosen Aufenthalt im Hotel Kydon erforderliche Meilenzahl einlösen zu können.
3. Um den kostenlosen Aufenthalt durch Einlösen von Meilen wahrnehmen zu können, muss das Mitglied spätestens 2 Werktage vor dem gewünschten Aufenthaltsdatum einen online-Antrag auf Einlösung von seinem Miles+Bonus Konto stellen. Daraufhin wird es vom Hotel über die Annahme bzw. Ablehnung seines Antrags informiert. Bei Annahme des Antrags werden die entsprechenden Meilen automatisch vom Konto des Mitglieds abgebucht.
4. Die persönlichen Kontaktdaten des Mitglieds werden dem Partnerhotel zur Bearbeitung des Antrags übermittelt.
5. Nach der Buchung durch das Einlösen von Meilen erfolgt automatisch der Abzug der entsprechenden Prämienmeilen vom Konto des Mitglieds (nach Bestätigung der Verfügbarkeit).
6. Das Mitglied ist berechtigt, das Recht auf Einlösen von Meilen, die auf seinem Konto registriert sind, auf eine beliebige dritte Person zu übertragen.
7. Nach Abschluss des Einlöseverfahrens für die Meilen kann das Mitglied die Buchung zu folgenden Bedingungen stornieren:
- Wird die Stornierung bis zu 2 Tage vor dem Ankunftsdatum im Hotel beantragt, werden die zur Einlösung abgezogenen Meilen in vollem Umfang erstattet.
- Wird die Stornierung innerhalb von 2 Tagen vor dem Ankunftsdatum im Hotel beantragt, so werden Stornogebühren im Gleichwert einer Übernachtung inkl. Steuern berechnet.
- Im Falle des Nichterscheinens werden die Meilen in vollem Umfang berechnet.

Bitte klicken Sie hier , um die Einlösetabelle für das Hotel Kydon anzusehen.

Die Programmmitglieder können mit ihrem Aufenthalt im Hotel Porto Veneziano in Chania Meilen sammeln, wenn sie beim Einchecken ihre persönliche Miles+Bonus-Karte vorzeigen. Es wird darauf hingewiesen, dass der Aufenthalt abgeschlossen sein muss, damit die entsprechenden Meilen dem Konto des Mitglieds gutgeschrieben werden.

SAMMELN VON MEILEN:

1. Damit einem Konto Meilen gutgeschrieben werden, muss die entsprechende Reservierung vom Mitglied selbst vorgenommen worden sein und das Mitglied ein aktives Miles+Bonus-Konto haben.
2. Jedem Mitglied werden 250 Meilen pro Aufenthaltstag gutgeschrieben. Bei Nicht-Erscheinen (non-show) des Mitglieds ohne vorherige Benachrichtigung werden die Meilen nicht gutgeschrieben. 
3. Die Meilen sind nur im Sinne von Kapitel 3 „MEILEN/KATEGORIEN ETC.“ als Prämienmeilen (Award Miles) zu verstehen. 
4. Die Meilen werden auf dem Konto des Mitglieds verbucht, das die Reservierung vorgenommen hat, und nur wenn die Angaben des Mitglieds völlig mit den Angaben der Person, die die Reservierung vorgenommen hat,  übereinstimmen, d.h. der angegebene Vor- und Nachname. Die Meilen werden spätestens fünf (5) Wochen nach Abschluss des Aufenthalts (Check out-Datum) gutgeschrieben. Das Mitglied kann sich über sein Miles+Bonus-Konto auf der Seite www.aegeanair.com oder telefonisch unter 801 11 20000 aus dem griechischen Festnetz oder +30 210 6261000 vom Handy oder aus dem Ausland informieren. 
5. Die sich aus dem Aufenthalt im Hotel Porto Veneziano ergebenden Meilen können nur einem Mitgliedskonto und nur einmal pro Transaktion gutgeschrieben werden. 
6. Die Meilen haben keinen Geldwert und können keinesfalls gegen Geld eingelöst werden. Jedwede Veräußerung (Verkauf, Tausch etc.) von Meilen oder Angeboten gilt als von Rechts wegen ungültig. 
7. In folgenden Fällen gewinnt das Mitglied keine Meilen: a) Gruppenpreise (Konferenzen, Messen, Incentive-Pakete, organisierte Ausflüge u.Ä.) b) Preise für Besatzungsmitglieder lt. Vereinbarung c) Gratis-Aufenthalt. 
8. Im Falle einer Annullierung des Programms gemäß den Allgemeinen Bedingungen werden alle gesammelten Meilen automatisch annulliert und sind nicht mehr gegen Prämien eintauschbar. 
9. Jeder Kunde, der Programmmitglied ist, muss beim Einchecken im Hotel Porto Veneziano seine Miles+Bonus-Karte vorzeigen, damit die Kartendaten im System des Hotels registriert werden, andernfalls können die Meilen nicht automatisch seinem Konto gutgeschrieben werden. Die Buchungsbestätigung bzw. etwaige andere schriftliche Belege sind vom Mitglied aufzubewahren, bis die Meilen auf seinem Konto erscheinen. Es liegt im freien Ermessen von Aegean, den vom Mitglied vorgelegten Beleg für ausreichend zu befinden. 
10. Aegean trägt keinerlei Haftung für die Qualität der erbrachten Leistungen, deren Verfügbarkeit oder sonstige Probleme, die gegebenenfalls auftreten. 
11. Es wird darauf hingewiesen, dass ein Antrag auf rückwirkende Gutschrift von Meilen nur dann angenommen wird, wenn er innerhalb von 12 Monaten nach dem Aufenthalt im Hotel Porto Veneziano gestellt wird, beginnend am 02. August 2016, dem Datum, an dem die betreffende Kooperation begann; hierfür muss die Buchungsbestätigung an Aegean (per E-Mail an https://aegeanairlines.custhelp.com/app/ask) gesendet werden, andernfalls verfallen die Meilen.

EINLÖSEN VON MEILEN GEGEN AUFENTHALT IM HOTEL PORTO VENEZIANO:

1. Um die Möglichkeit wahrzunehmen, Meilen gegen einen kostenlosen Aufenthalt im Hotel Porto Veneziano einzulösen, muss das Mitglied unbedingt über ein aktives Miles+Bonus-Konto verfügen. 
2. Die Mitglieder müssen über einen ausreichenden Meilenstand auf ihrem Konto verfügen, um die für den kostenlosen Aufenthalt im Hotel Porto Veneziano erforderliche Meilenzahl einlösen zu können. 
3. Um den kostenlosen Aufenthalt durch Einlösen von Meilen wahrnehmen zu können, muss das Mitglied spätestens 2 Werktage vor dem gewünschten Aufenthaltsdatum einen online-Antrag auf Einlösung von seinem Miles+Bonus Konto stellen. Daraufhin wird es vom Hotel über die Annahme bzw. Ablehnung seines Antrags informiert. Bei Annahme des Antrags werden die entsprechenden Meilen automatisch vom Konto des Mitglieds abgebucht.
4. Die persönlichen Kontaktdaten des Mitglieds werden dem Partnerhotel zur Bearbeitung des Antrags übermittelt. 
5. Nach der Buchung durch das Einlösen von Meilen erfolgt automatisch der Abzug der entsprechenden Prämienmeilen vom Konto des Mitglieds (nach Bestätigung der Verfügbarkeit). 
6. Das Mitglied ist berechtigt, das Recht auf Einlösen von Meilen, die auf seinem Konto registriert sind, auf eine beliebige dritte Person zu übertragen. 
7. Nach Abschluss des Einlöseverfahrens für die Meilen kann das Mitglied die Buchung zu folgenden Bedingungen stornieren:
- - Wird die Stornierung bis zu 5 Tage vor dem Ankunftsdatum im Hotel beantragt, so werden die für die Einlösung abgezogenen Meilen in vollem Umfang erstattet  
- Wird die Stornierung innerhalb von 5 Tagen vor dem Ankunftsdatum im Hotel beantragt, so werden Stornogebühren im Gleichwert einer Übernachtung inkl. Steuern berechnet.  
- Im Falle des Nichterscheinens werden Stornogebühren im Gleichwert einer Übernachtung inkl. Steuern berechnet.

Bitte klicken Sie hier um die Einlösetabelle für das Hotel PORTO VENEZIANO anzusehen.

Program members may collect miles via staying at Serenissima Boutique Hotel in Chania by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Serenissima Boutique Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 2nd, 2016 (when the Aegean - Serenissima Boutique Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost.
12. As of 22 July 2026, Serenissima Boutique Hotel, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ SERENISSIMA BOUTIQUE HOTEL:

1. Members who wish to redeem miles at the Serenissima Boutique Hotel in Chania must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Serenissima Boutique Hotel.
3. For free stays at Serenissima Boutique Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested between 14-7 days prior to the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
   - A 100% cancellation fee will apply if the reservation is cancelled 7 days or less, prior to the declared hotel arrival time, for all travel dates.
   - No-shows will be charged in full.

Click here to see the redemption table at Serenissima Boutique Hotel.

Program members may collect miles via staying at Ariti Grand Hotel Corfu in Corfu by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table here under:
    

   Accommodation length	Mileage accrual
   1-2 night stays	500 award miles
   3-5 night stays	1000 award miles
   More than 6 night stays	1500 award miles

   No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.". 
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad). 
5. The respective Miles from Ariti Grand Hotel Corfu reservations may be credited in a single Account and only once per transaction. 
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers. 
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 30th, 2016 (when the Aegean- Ariti Grand Hotel Corfu partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ ARITI GRAND HOTEL CORFU: 

1. Members who wish to redeem miles at the Thraki Palace in Corfu must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Ariti Grand Hotel Corfu. 
3. For free stays at Ariti Grand Hotel Corfu in Corfu, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 5 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested up to 4 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Ariti Grand Hotel Corfu.

Miles+Bonus arbeitet zusammen mit COSMOTE und bietet seinen Mitgliedern 500 MB gratis an. 

1. Um das Angebot in Anspruch zu nehmen, müssen die Kunden von COSMOTE, die zugleich auch Mitglied bei Miles+Bonus der Aegean sind, eine der folgenden Schritte durchführen:
   
   -  Verlängerung des Mobiltelefonvertrages COSMOTE 24 Monate (das Angebot der 500 MB im Monat gilt für die gesamte Dauer der Vertragsbindung)
   -  Neue Aktivierung 18 oder 24 Monate des Mobiltelefon-Vertrages COSMOTE (das Angebot der 500 MB im Monat gilt für die gesamte Dauer der Vertragsbindung, d. h. für 18/24 Monate)
   -  Neue Aktivierung von COSMOTE ONE (500 MB für 1 Monat)
   -  Erneuerung des Prepaid-Guthabens oder des Kartenvertrages COSMOTE im Wert von mindestens 20 € (500 MB für einen Monat, bis zu 5mal/Monat)
2. Damit die Mitglieder das Angebot erhalten, müssen sie eine kostenlose SMS an 1256 schicken und das Wort AEGEAN, dann Leertaste und ihre Miles+Bonus-Kontonummer eingeben (z. B. AEGEAN 123456789). Ebenfalls müssen die unten aufgeführten Bedingungen erfüllt werden:
   
   - Teilnahmeberechtigt an dem Angebot sind private Vertragskunden (Vertrag und Kartenvertrag), Prepaid- und geschäftliche Vertragskunden (Rechnungs-Splitting & Einzelkonto), die darüber hinaus aktive Mitglieder von Miles+Bonus sind und mindestens einen (1) Flug auf ihrem Miles+Bonus-Konto registriert haben.
   - In order to register to the COSMOTE – AEGEAN scheme, the customer must register with his personal Miles+Bonus member ID and COSMOTE mobile contract number that belongs to him, only once.
   - In the case of a Family Package, the offer can be offered only to the COMOTE mobile contracts that will register to the COSMOTE - AEGEAN scheme. Each individual contract that belongs to the Family Package, must register to the scheme with the personal Miles+Bonus member ID of the owner of each contract, in order to get the 500MB.
   - The offer will be provided again after the expiration of the initial offering, provided that one of the abovementioned conditions is performed - without the need of registering in the COSMOTE - AEGEAN scheme again. 
   - Ausgeschlossen sind die Kunden von COSMOTE Home Telephony SIM, COSMOTE Business Telephony SIM, COSMOTE Machine to Machine.
   - Mit dem erfolgreichen Verschicken der SMS erhält der Kunde eine Bestätigungs-SMS.
   - Um das Angebot zu aktivieren, muss der Kunde ein Geschäft von COSMOTE oder GERMANOS aufsuchen oder online oder telefonisch eines der oben aufgeführten Pakete kaufen. 
   - Für die neuen Verbindungen, die Vertragserneuerungen und die Aktivierung von COSMOTE ONE besteht die Möglichkeit der rückwirkenden Registrierung  beim Programm Miles+Bonus – COSMOTE bis zu einem Monat nach Erneuerungsdatum oder Vertragsaktivierung, während für das Aufladen des Guthabens bei Prepaid- oder Kartenverträgen bis zu 1 Tag nach Erneuerung des Guthabens, beginnend am 7. September 2016, dem Datum, an dem die betreffende Kooperation begann. 

Nutzungsbedingungen der 500 MB
Vetragskunden COSMOTE:

• Das Angebot gilt nur für die Vertragsprogramme COSMOTE mit integrierter Datenverwendung bei deren Programmen
• Das Angebot gilt nur für Kunden COSMOTE mit Mobiltelefonverträgen, die nicht vorübergehend gesperrt sind oder deren Anschluss nicht storniert ist. 
• Der Verbrauch der MB kann nur in Griechenland erfolgen.
• Der Kunde kann die 500 MB in einem Zeitraum von 30 Tagen ab Zeitpunkt des Inkrafttretens der Leistung verbrauchen. 
• Das Angebot ist nicht übertragbar, kann weder ausgetauscht werden, noch kann Ersatz eingefordert werden oder gegen Bargeld, in welcher Höhe auch immer, eingelöst werden. 
• Die Kunden, die keine Datenweitergabe über ihren Anschluss wünschen (NO DATA Kunden), können das Angebot nicht in Anspruch nehmen. 
• Die dem Kunden gratis zur Verfügung gestellten MB können unabhängig von und vorrangig gegenüber anderen Paketen bzw. durch kostenlose integrierte Nutzung des Programms verbraucht werden. 
• Falls der Begünstigte des Angebotes Vertragskunde COSMOTE mit Data Sharing ist, können die verfügbaren gratis MB des Geschenks nur vom Empfänger des Geschenkes verbraucht werden (d.h. sie werden nicht via Data Sharing verteilt).
• Falls die kostenlose Nutzung des Angebotes nicht bis zum Ablaufdatum verbraucht wird, wird das Angebot deaktiviert. 

• Im Falle einer Vertragsverlängerung durch den Kunden vor Ablauf des Vertragsendes, wird das Erstangebot ab Zeitpunkt der Erneuerung deaktiviert und es gilt das neue Angebot. 
• Der Kunde wird per SMS benachrichtigt, sobald die MB des Angebotes verbraucht sind. 
• Die MB erhalten Sie innerhalb von 5 Kalendertagen nach dem Erwerb eines der oben aufgeführten Angebote und mit dem Erhalt der Bestätigungs-SMS von COSMOTE.  
• Falls der Kunde eine Neuaktivierung oder eine Vertragserneuerung tätigt und gleichzeitig COSMOTE ONE aktiviert, erhält er nur das Angebot für die Neuaktivierung oder die Erneuerung. 
• Während des Übergangs zum neuen Programm des Mobiltelefonvertrages wird die Gültigkeit des Angebotes basierend auf der anfänglichen Aktivierung des Angebotes berechnet, die vom Kunden vor der Programmänderung gemacht wurde. 
• Das Angebot wird automatisch deaktiviert in dem Falle, wo der Kunde, der das Angebot erhalten hat, eine Änderung des Mobiltelefon-Vertragsprogramms in ein Programm beantragt, welches nicht mit dem Angebot kompatibel ist. 
• Im Falle einer Übertragung des Anschlusses kann das Angebot nicht aufrechterhalten bleiben. 
• Im Falle der Übertragung des Anschlusses von einem Einzelkonto oder der Dienstleistung Rechnungs-Splitting zu einem Geschäftsanschluss wird das Angebot deaktiviert. 
• Der Kunde hat die Möglichkeit, sich über die verbleibenden gratis MB über den Service «Datenvolumen abfragen» zu informieren. Die Auskunft erhält man durch das Verschicken einer SMS 1 an 1256 über MyCOSMOTE WEB und APP oder über MY INTERNET. 
COSMOTE: Prepaid- oder Kunden mit Kartenvertrag
• Um das Angebot zu erhalten, muß der Kunde sein Guthaben neu aufladen mit mindestens 20 € und bis zu 5-mal im Monat.
• Falls dem Kunden gratis MB von mehreren MB-Geschenken zur Verfügung stehen, dann werden die gratis MB zusammenaddiert mit Ablaufdatum das Geschenk, welches als letztes erhalten wurde. Die MB-Geschenke aus dem Programm, können unabhängig von den gratis MB, die der Kunde von anderen Dienstleistungen auf seinem Konto verbucht hat, verbraucht werden und sind vorrangig im Verbrauch. 

• Die MB werden innerhalb von 5 Kalendertagen ab Aktualisierung des Guthabens und mit Erhalt der Bestätigungs-SMS von COSMOTE erstattet.

• Die gratis MB können innerhalb von 30 Tagen ab Aktivierung verbraucht werden. 

• Falls die MB des Programms vor dem ursprünglichen Ablaufdatum des Programms verbraucht werden und der Kunde keine anderen gratis MB aus anderen Programmen hat, dann wird die Gebühr für den Datenverbrauch anhand des aktuellen Berechnungsmusters des Kundenprogramms errechnet. 
• Der Kunde wird über die zur Verfügung stehenden MB mit den gleichen verfügbaren Methoden informiert, die auch heute für die Kategorien der bestehenden Datenpakete gelten. 
• Wenn ein Kunde von einem Kartenvertragsprogramm zu einem anderen Kartenvertragsprogramm wechselt und im Besitz des Angebotes ist, dann gilt das Angebot mit dem ursprünglichen Ablaufdatum.
• Wenn ein Kunde mit Kartenvertrag, der das Angebot hat, zum Kartenvertragsprogramm COSMOTE wechselt, oder umgekehrt, bleibt das Angebot aufrechterhalten.
• Im Falle eines Anschlußwechsels bleibt das Angebot aufrechterhalten.
• Das Angebot wird ebenfalls im Falle des Abschlusses eines Familienpaketes (COSMOTE Mobile Family) aufrechterhalten. 

Miles+Bonus arbeitet zusammen mit WHAT'S UP STUDENT und bietet seinen Mitgliedern, die Kunden von WHAT'S UP STUDENT sind, 2.000 Prämienmeilen als Geschenk.

Das Angebot ist adressiert an die Mitglieder des Miles+Bonus-Programms von AEGEAN, die Kunden der kostengünstigen Programme WHAT'S UP STUDENT sind. Die Teilnehmer können 2.000 Prämienmeilen auf ihr Miles+Bonus-Konto unter den folgenden Bedingungen gewinnen:

1. An der Ausschreibung kann jede Person teilnehmen, die: a) Kunde ist oder vom Kunden angegeben wurde als Nutzer der kostengünstigen Programme (i) WHAT'S UP STUDENT Mobile Kartenvertrag, (ii) WHAT'S UP STUDENT Mobile Internet, (iii) WHAT'S UP STUDENT b) dauerhaften und rechtlichen Wohnsitz in Griechenland hat, c) aktives Mitglied des Miles+Bonus-Programmes von AEGEAN ist. Die oben aufgeführten Bedingungen gelten kumulativ über die gesamte Dauer des Angebotes, entweder für den Teilnehmer oder den Nutzer, der gegebenenfalls an dem Angebot teilnimmt. 
2. Damit die Mitglieder an dem Angebot teilnehmen können, müssen sie eine kostenlose SMS an 1256 verschicken und das Wort STUDENT, danach Leertaste und ihre Miles+Bonus-Kundennummer eingeben (z. B. STUDENT 123456789).  
3. Die Mitglieder können sich die Meilen auf Ihrem Konto gutschreiben lassen, vorausgesetzt sie sind erfolgreich beim Programm WHAT'S UP STUDENT – AEGEAN Miles+Bonus registriert. 
4. Es wird klargestellt, dass die Meilen, die vergeben werden, Prämienmeilen und keine Stufenmeilen sind.
5. Als Grundvoraussetzung für den Erhalt der Meilen müssen die Mitglieder beim Miles+Bonus-Programm aktiv sein und die Daten des Vertrages bei WHAT'S UP STUDENT genau mit denen des Kontos bei Miles+Bonus übereinstimmen. 
6. Falls die Teilnehmer kein Konto bei Miles+Bonus haben und von dem Angebot profitieren wollen und Meilen gewinnen möchten, müssen sie vor der Registrierung beim Programm WHAT'S UP STUDENT – AEGEAN Miles+Bonus ein Miles+Bonus-Konto erstellen, wie auf der Internetseite www.aegeanair.com-milesandbonus beschrieben. 
7. Die Teilnehmer sind für die vollständige und ordnungsgemäße Durchführung der Übermittlung ihrer Daten allein verantwortlich.
8. Die Meilen sind streng persönlich und können weder übertragen noch an Dritte weitergegeben werden. 
9. Die Meilen haben keinen Geldwert und können nicht gegen Geld eingelöst werden.
10. Die Meilen werden auf die Konten der Teilnehmer innerhalb von 3 Wochen, gerechnet ab der erfolgreichen Registrierung beim Programm WHAT'S UP STUDENT – AEGEAN Miles+Bonus, gutgeschrieben. 
11. Voraussetzung für die Registrierung beim Programm WHAT'S UP STUDENT – AEGEAN Miles+Bonus und die Nutzung der Privilegien Miles+Bonus ist die vorbehaltlose Annahme der oben aufgeführten Bedingungen. 

Die Programmmitglieder können mit ihrem Aufenthalt im ST GEORGE LYCABETTUS Hotel in Athen Meilen sammeln, indem sie ihre persönliche Miles+Bonus-Karte vorzeigen. 

Es wird darauf hingewiesen, dass der Aufenthalt des Mitglieds abgeschlossen sein muss, um die Gutschrift der entsprechenden Meilen auf sein Konto vornehmen zu können.  

SAMMELN VON MEILEN:

1. Damit einem Konto Meilen gutgeschrieben werden, muss die entsprechende Reservierung vom Mitglied selbst vorgenommen worden sein und das Mitglied ein aktives Miles+Bonus-Konto haben. 
2. Jedem Mitglied werden 250 Meilen pro Aufenthaltstag gutgeschrieben. Bei Nicht-Erscheinen (non-show) des Mitglieds ohne vorherige Benachrichtigung werden die Meilen nicht gutgeschrieben. 
3. Die Meilen sind nur im Sinne von Kapitel 3 „MEILEN/KATEGORIEN ETC.“ als Prämienmeilen (Award Miles) zu verstehen. 
4. Die Meilen werden auf dem Konto des Mitglieds verbucht, das den Aufenthalt im Hotel wahrgenommen hat, und nur wenn die Angaben des Mitglieds völlig mit den Angaben der Person, die die Reservierung vorgenommen hat,  übereinstimmen, d.h. der angegebene Vor- und Nachname. Die Meilen werden spätestens fünf (5) Wochen nach Abschluss des Aufenthalts (Check out-Datum) gutgeschrieben. Jedes Mitglied kann sich über die gesammelten Meilen auf seinem Miles+Bonus-Konto online auf der Seite www.aegeanair.com oder telefonisch unter 801 11 20000 aus dem griechischen Festnetz bzw. +30 210 6261000 vom Handy oder aus dem Ausland informieren. 
5. Die sich aus dem Aufenthalt im ST GEORGE LYCABETTUS Hotel ergebenden Meilen können nur einem Mitgliedskonto und nur einmal pro Transaktion gutgeschrieben werden. 
6. Die Meilen haben keinen Marktwert und können keinesfalls gegen Geld eingelöst werden. Jede Veräußerung (Verkauf, Tausch etc.) von Meilen oder Angeboten gilt als von Rechts wegen ungültig. 
7. In folgenden Fällen gewinnt das Mitglied keine Meilen: a) Gruppenpreise (Konferenzen, Messen, Incentive-Pakete, organisierte Ausflüge u.Ä.) b) Preise für Besatzungsmitglieder lt. Vereinbarung c) Gratis-Aufenthalt. 
8. Im Falle einer Annullierung des Programms gemäß den Allgemeinen Bedingungen werden alle gesammelten Meilen automatisch annulliert und sind nicht mehr gegen Prämien eintauschbar. 
9. Jeder Kunde, der Programmmitglied ist, muss beim Einchecken im ST GEORGE LYCABETTUS Hotel seine Miles+Bonus-Karte vorzeigen, damit die Kartendaten im System des Hotels registriert werden, andernfalls können die Meilen nicht automatisch seinem Konto gutgeschrieben werden. Die Buchungsbestätigung bzw. etwaige andere schriftliche Belege sind vom Mitglied aufzubewahren, bis die Meilen auf seinem Konto erscheinen. Es liegt im freien Ermessen von Aegean, den vom Mitglied vorgelegten Beleg für ausreichend zu befinden.
10. Aegean trägt keinerlei Haftung für die Qualität der erbrachten Leistungen, deren Verfügbarkeit oder sonstige Probleme, die gegebenenfalls auftreten. 
11. Es wird darauf hingewiesen, dass ein Antrag auf rückwirkende Gutschrift von Meilen nur dann angenommen wird, wenn er innerhalb von 12 Monaten nach dem Aufenthalt im ST GEORGE LYCABETTUS Hotel gestellt wird, beginnend am 23. September 2016, dem Datum, an dem die betreffende Kooperation begann; hierfür muss die Buchungsbestätigung an Aegean (per E-Mail an https://aegeanairlines.custhelp.com/app/ask) gesendet werden, andernfalls verfallen die Meilen. 
    
    

EINLÖSEN VON MEILEN GEGEN AUFENTHALT IM ST GEORGE LYCABETTUS HOTEL: 

1. Um die Möglichkeit wahrzunehmen, Meilen gegen einen kostenlosen Aufenthalt im St George Lycabettus Hotel einzulösen, muss das Mitglied unbedingt über ein aktives Miles+Bonus-Konto verfügen.
2. Die Mitglieder müssen über einen ausreichenden Meilenstand auf ihrem Konto verfügen, um die für den kostenlosen Aufenthalt im ST GEORGE LYCABETTUS Hotel erforderliche Meilenzahl einlösen zu können. 
3. Um den kostenlosen Aufenthalt durch Einlösen von Meilen wahrnehmen zu können, muss das Mitglied spätestens 2 Werktage vor dem gewünschten Aufenthaltsdatum einen online-Antrag auf Einlösung von seinem Miles+Bonus Konto stellen. Daraufhin wird es vom Hotel über die Annahme bzw. Ablehnung seines Antrags informiert. Bei Annahme des Antrags werden die entsprechenden Meilen automatisch vom Konto des Mitglieds abgebucht. 
4. Die persönlichen Kontaktdaten des Mitglieds werden dem Partnerhotel zur Bearbeitung des Antrags übermittelt. 
5. Nach der Buchung durch das Einlösen von Meilen erfolgt automatisch der Abzug der entsprechenden Prämienmeilen vom Konto des Mitglieds (nach Bestätigung der Verfügbarkeit). 
6. Das Mitglied ist berechtigt, das Recht auf Einlösen von Meilen, die auf seinem Konto registriert sind, auf eine beliebige dritte Person zu übertragen. 
7. Nach Abschluss der Zimmerbuchung vermittels des Einlöseverfahrens für die Meilen kann das Mitglied die Buchung zu folgenden Bedingungen stornieren:

Für Buchungen vom 01.01. bis zum 16.04. und vom 01.11. bis zum 31.12.:

Wird die Stornierung innerhalb von 24 Stunden vor dem Ankunftsdatum im Hotel beantragt, so werden Stornogebühren im Wert einer Übernachtung inkl. Steuern berechnet.

Für Buchungen vom 17.04. bis zum 31.10.:

Wird die Stornierung innerhalb von 72 Stunden vor dem Ankunftsdatum im Hotel beantragt, so werden Stornogebühren im Wert einer Übernachtung inkl. Steuern berechnet.

Im Falle des Nichterscheinens werden Stornogebühren im Wert einer Übernachtung inkl. Steuern berechnet.

Bitte klicken Sie hier, um die Einlösetabelle für das ST GEORGE LYCABETTUS Hotel anzusehen. 

Program members may collect miles via staying at RODOS PARK SUITES & SPA Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ RODOS PARK SUITES & SPA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from RODOS PARK SUITES & SPA Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from March 31, 2017 (when the AEGEAN - RODOS PARK SUITES & SPA Hotel partnership was initiated), by filling in the form (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ RODOS PARK SUITES & SPA HOTEL: 

1. Members who wish to redeem miles at the RODOS PARK SUITES & SPA in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the RODOS PARK SUITES & SPA. 
3. For free stays at RODOS PARK SUITES & SPA Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   • If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancellation is requested within 2 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • If the reservation change is requested within 2 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • No-shows or Early Departures will be charged in full.    

Click here to see the redemption table at RODOS PARK SUITES & SPA Hotel.

Program members may collect miles via staying at BEST WESTERN PLAZA Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ BEST WESTERN PLAZA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from BEST WESTERN PLAZA Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. Α member who is simultaneously member of Best Western Reward program, could accumulate miles/points only in one of the two programs. 
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
12. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November 10th, 2016 (when the AEGEAN - BEST WESTERN PLAZA Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ BEST WESTERN PLAZA HOTEL: 

1. Members who wish to redeem miles at the BEST WESTERN PLAZA in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at BEST WESTERN PLAZA Hotel. 
3. For free stays at BEST WESTERN PLAZA Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• In case of cancellation or No Show,  50% of the miles used for the redemption shall be refunded.    

Click here to see the redemption table at BEST WESTERN PLAZA Hotel.

Program members may collect miles via staying at Aristi Mountain Resort & Villas in Aristi Village,  Zagorochoria, Epirus by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ARISTI MOUNTAIN RESORT & VILLAS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Aristi Mountain Resort & Villas reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 16, 2016 (when the AEGEAN - Aristi Mountain Resort & Villas partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ARISTI MOUNTAIN RESORT & VILLAS: 

1. Members who wish to redeem miles at the Aristi Mountain Resort & Villas in Aristi Village,  Zagorochoria, Epirus must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Aristi Mountain Resort & Villas. 
3. For free stays at Aristi Mountain Resort & Villas, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 14 days from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested up to 7 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Aristi Mountain Resort & Villas.

Program members may collect miles via staying at Hotel Epirus Palace in Ioannina by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ HOTEL EPIRUS PALACE:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Hotel Epirus Palace reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 16, 2016 (when the AEGEAN - Hotel Epirus Palace partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ HOTEL EPIRUS PALACE: 

1. Members who wish to redeem miles at the Hotel Epirus Palace in Ioannina must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Hotel Epirus Palace. 
3. For free stays at Hotel Epirus Palace in Ioannina, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested up to 7 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   - If the cancellation is requested up to 3 days from the declared hotel arrival time, the 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Hotel Epirus Palace.

Program members may collect miles via staying at Egnatia City Hotel & Spa in Kavala by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

Note: As of 25 February 2026, Egnatia City Hotel, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay. Miles+Bonus members may claim miles until the 25th of February 2027 for stays up until the 25th of February 2026.

MILES ACCRUAL ΑΤ EGNATIA CITY HOTEL & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Egnatia Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from February 15th (when the AEGEAN - Egnatia Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ EGNATIA CITY HOTEL & SPA: 

1. Members who wish to redeem miles at the Egnatia Hotel in Kavala must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Egnatia Hotel. 
3. For free stays at Egnatia Hotel in Kavala, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 6 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Egnatia Hotel.

Program members may collect miles via staying at Mediterranean Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ MEDITERRANEAN HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Mediterranean Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from March 31, 2017 (when the AEGEAN - MEDITERRANEAN Hotel partnership was initiated), by filling in the contact form (https://en.aegeanair.com/contact/) having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MEDITERRANEAN HOTEL: 

1. Members who wish to redeem miles at the Mediterranean Hotel in Rhodes must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Mediterranean Hotel.
3. For free stays at Mediterranean Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   
   For reservations from 01.01 to 31.03 and from 01.11 to 31.12:
   - If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.- -  If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

 For reservations from 01.04 to 30.06 and from 01.09 to 31.10:
  - If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
  - If the cancellation is requested within 3 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

For reservations from 01.07 to 31.08:
       - If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
        - If the cancellation is requested within 7 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption table at Mediterranean Hotel.

Program members may collect miles via staying at RODOS PALACE Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ RODOS PALACE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from RODOS PALACE Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from March 31, 2017 (when the AEGEAN - RODOS PALACE Hotel partnership was initiated), by filling in the contact form (https://en.aegeanair.com/contact/), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ RODOS PALACE HOTEL: 

1. Members who wish to redeem miles at the RODOS PALACE Hotel in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the RODOS PALACE. 
3. For free stays at RODOS PALACE Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

For reservations from 07.05 to 15.06 and from 26.09 to 28.10:
- If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 2 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

For reservations from 16.06 to 20.07 and from 25.08 to 25.09:
- If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 3 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

For reservations from 21.07 to 24.08:
- If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 7 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption table at RODOS PALACE Hotel.

Program members may collect miles via dinning at Brothers in Law restaurants in Thessaloniki by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinningcompleted by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Brothers in Law restaurants in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from April 07, 2017 (when the Brothers in Law restaurants in Thessaloniki partnership was initiated, by filling in the contact form (https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Brothers in Law restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Brothers in Law restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at MAYOR HOTELS & RESORTS in Corfu by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MAYOR HOTELS & RESORTS comprise the following units: Capo Di Corfu, Mayor Pelekas Monastery, Mayor La Grotta Verde and Mayor Mon Repos Palace.

MILES ACCRUAL ΑΤ MAYOR HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables here.
3. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from MAYOR HOTELS & RESORTS reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
12. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the AEGEAN - MAYOR HOTELS & RESORTS partnership was initiated), by filling in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MAYOR HOTELS & RESORTS: 

1. Members who wish to redeem miles at MAYOR HOTELS & RESORTS in Corfu must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAYOR HOTELS & RESORTS.
3. For free stays at MAYOR HOTELS & RESORTS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   • If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at MAYOR HOTELS & RESORTS.

Program members may collect miles via staying at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SIORRA VITTORIA BOUTIQUE HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the AEGEAN - SIORRA VITTORIA BOUTIQUE HOTEL partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 
12. As of 22 July 2026, SIORRA VITTORIA BOUTIQUE HOTEL, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL: 

1. Members who wish to redeem miles at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SIORRA VITTORIA BOUTIQUE HOTEL.
3. For free stays at SIORRA VITTORIA BOUTIQUE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested within 14 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at SIORRA VITTORIA BOUTIQUE HOTEL.

Program members may collect or redeem miles via purchasing bathing care services from Polis Hammam - Polis Loutron by displaying their Miles+Bonus card.

Avliton 6-8, 10554 Psirri, Athens
43 Filonos str., 185 31, Piraeus
40 A Konstantinou Karamanli St. 55132, Agios Ioannis Kalamaria, Thessaloniki
Monastiriou 16,(1st floor of Capsis Hotel), 54629, Thessaloniki

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding transaction must have been carried out by the Member himself, the purchase of the service must concern exclusively the member himself and the Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases of services (excluding packages and offers) completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who made the transaction and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from every purchase of service at Polis Hammam - Polis Loutron may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Member ID prior to the transaction at Polis Hammam - Polis Loutron. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the services or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the transaction, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON POLIS HAMMAM - POLIS LOUTRON:

1. Members who wish to redeem miles at Polis Hammam - Polis Loutron stores for free services purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for beauty services at Polis Hammam - Polis Loutron stores, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at ELENA HOTEL in Mykonos by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ELENA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ELENA HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 21st, 2017 (when the AEGEAN - ELENA HOTEL partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ELENA HOTEL: 

1. Members who wish to redeem miles at ELENA HOTEL in Mykonos must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ELENA HOTEL. 
3. For free stays at ELENA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

For reservations from 01.01 to 30.06 &  from 20.09 to 31.12:
• If the cancellation is requested up to 10 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 10-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

For reservations from 01.07 to 19.09:
• If the cancellation is requested up to 20 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 20-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
•If the cancellation is requested within 1 day from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at ELENA HOTEL.

Program members may collect miles via purchasing products from GOFAS Jewelry by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

GOFAS Jewelry comprises the following units: 

GREECE
GOFAS (Athens, 3 Stadiou Str., 10562)
GOFAS (Mykonos, 25  Kalogera Str., 84600)
GOFAS (Thessaloniki, 9 Aristotelous Sq. 54624)
GOFAS (Athens International Airport, Intra Schengen area Β)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Offers, discounts and tax free purchases are excluded from mileage accrual.
5. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at GOFAS stores may be credited in a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from October 26, 2017 (when the AEGEAN - GOFAS stores partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON GOFAS JEWELRY STORES:

1. Members who wish to redeem miles at GOFAS stores for free purchasing products, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at GOFAS stores, at their whole retail price or part of it.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing meals from ESTRELLA street food stops by displaying their Miles+Bonus card. 

ESTRELLA comprises the following units: 

GREECE
Thessaloniki, Pavlou Mela 48 
Athens,Romvis 24Α Syntagma
Chania, Akti Miaouli 20 
CYPRUS
Limassol, Maximos Plaza, Georgiou Griva & Makarios III Avenue (close to Agios Nicolaos roundabout)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at ESTRELLA spots may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the meals, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 22nd, 2018 (when the AEGEAN - Estrella stores partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ESTRELLA SPOTS:

1. Members who wish to redeem miles at ESTRELLA spots for free meals purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for meals at ESTRELLA spots, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at HOTEL PRINCESS LANASSA  in Kostitsi, Ioannina by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ΤHE HOTEL PRINCESS LANASSA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from HOTEL PRINCESS LANASSA reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November the 29th, 2017 (when the AEGEAN - HOTEL PRINCESS LANASSA partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 
12. As of 22 July 2026, HOTEL PRINCESS LANASSA, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ ΤHE HOTEL PRINCESS LANASSA: 

1. Members who wish to redeem miles at the HOTEL PRINCESS LANASSA in Kostitsi, Ioannina must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HOTEL PRINCESS LANASSA. 
3. For free stays at HOTEL PRINCESS LANASSA, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• If the cancellation is requested up to 15 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 15 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at HOTEL PRINCESS LANASSA.

Program members may collect miles via staying at MAKEDONIA PALACE hotel in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ MAKEDONIA PALACE:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from MAKEDONIA PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 5th, 2017 (when the AEGEAN - MAKEDONIA PALACE partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ MAKEDONIA PALACE:

1. Members who wish to redeem miles at MAKEDONIA PALACE in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAKEDONIA PALACE hotel.
3. For free stays at MAKEDONIA PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If the cancellation is requested up to 1 day prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at MAKEDONIA PALACE.

Program members may collect miles via staying at PORTO PALACE HOTEL in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PORTO PALACE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PORTO PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 15th, 2018 (when the AEGEAN - PORTO PALACE HOTEL partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ PORTO PALACE HOTEL: 

1. Members who wish to redeem miles at PORTO PALACE HOTEL in Thessaloniki must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PORTO PALACE HOTEL. 
3. For free stays at PORTO PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested between 10-5 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 4 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at PORTO PALACE HOTEL

Program members may collect miles via dinning at Cin Cin cocktail bar in Thessaloniki by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Cin Cin cocktail bar in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22ndJanuary, 2018(when the AEGEAN - Cin Cin cocktail bar in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, Cin Cin cocktail bar, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Members who wish to redeem miles at Cin Cin cocktail bar for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Cin Cin cocktail bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via dinning at Allegro lounge bar restaurant in Thessaloniki by displaying their Miles+Bonus card. 

As of the 23nd of February 2024, Allegro restaurant in Thessaloniki, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn and redeem miles for meals and drinks in the restaurant. Miles+Bonus members will be able to claim miles until the 22nd of February 2025, for meals and drinks taken until the 23nd of February 2024.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Allegro lounge bar restaurant in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22nd January, 2018(when the AEGEAN - Allegro lounge bar restaurant in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Allegro lounge bar restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Allegro lounge bar restaurant at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Miles+Bonus members may convert Heathrow Points earned from any Heathrow Rewards transaction to Miles+Bonus award miles.

CONVERSION OF HEATHROW POINTS TO MILES:

1. Heathrow Rewards Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Heathrow Rewards program, will have the opportunity to convert his/her Heathrow Points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 250 points = 250 miles 
2. The Convert Heathrow Rewards points could be in multiples of 250 Miles+Bonus award miles. Minimum conversion is 250 points with no maximum limit.
3. To convert Heathrow Rewards Points to Miles+Bonus award miles, members should visit https://rewards.heathrow.com/web/lhr/enjoy-rewards 
4. Heathrow points are collected as per Heathrow Rewards rules. For information about Heathrow Rewards collect points visit https://rewards.heathrow.com/web/lhr/collect-points 
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Heathrow Rewards Account and Miles+Bonus Account must be in an active status. 
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.". 
7. Miles are credited solely in the Account of the Member who requested the conversion, provided that Heathrow Member’s data match exactly Miles+Bonus Member’s data, and are attributed within 15 days after the conversion request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad). 
8. The respective Miles from Heathrow Points conversion may be credited in a single Account and only once per transaction. 
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers. 
11. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise. 
12. Any conversion should be requested from the 17th April 2018 (when the Aegean- Heathrow Rewards partnership was initiated).

Program members may collect miles via staying at Sunrise Resort Hotel in Molyvos, Mytilene by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SUNRISE RESORT HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SUNRISE RESORT HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from May the 14th, 2018 (when the AEGEAN - SUNRISE RESORT HOTEL partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ SUNRISE RESORT HOTEL: 

1. Members who wish to redeem miles at the SUNRISE RESORT HOTEL in Molyvos, Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SUNRISE RESORT HOTEL.
3. For free stays at SUNRISE RESORT HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 50% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Sunrise Resort Hotel.

Program members may collect miles via purchasing entrance tickets and products from the shop of "The World of Ouzo" museum in Mytilene by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the
   Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at "The World of Ouzo" museum may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 14th May, 2018 (when the AEGEAN - "The World of Ouzo" museum in Mytilene partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, "The World of Ouzo" museum, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION ON ΤΗΕ WORLD OF OUZO MUSEUM:

1. Members who wish to redeem miles at "The World of Ouzo" museum in Mytilene for free purchasing products and entrance tickets, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products and entrance tickets at "The World of Ouzo" museum in Mytilene, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Ηeliotopos in Imerovigli, Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

Note: As of 29 January 2026, Heliotopos Hotel, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay. Miles+Bonus members may claim miles until the 29th of January 2027 for stays up until the 29th of January 2026.

MILES ACCRUAL ΑΤ HELIOTOPOS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Heliotopos Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN – Heliotopos Hotel partnership was initiated), by fill in the contact form  https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ HELIΟTOPOS HOTEL: 

1. Members who wish to redeem miles at Heliotopos Hotel in Imerovigli Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Heliotopos Hotel.
3. For free stays at Heliotopos Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Heliotopos Hotel.

Program members may collect miles via staying Myconian Collection Hotels & Resorts,  by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. Myconian Collection Hotels & Resorts comprise the following units: 

Myconian Royal, Myconian Imperial, Myconian Villas, Myconian Avaton, Myconian Utopia, Myconian Kyma, Myconian Korali, Myconian Naia, Myconian Ambassador

MILES ACCRUAL ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice. 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Myconian Collection Hotels & Resorts reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 21st May, 2018 (when the AEGEAN – Myconian Collection Hotels & Resorts partnership was initiated), by filling in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 
12. As of 22 July 2026, Myconian Collection Hotels & Resorts, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS: 

1. Members who wish to redeem miles at Myconian Collection Hotels & Resorts must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Myconian Collection Hotels & Resorts. 
3. For free stays at Myconain Collection Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotels will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

Myconian Avaton, Myconian Utopia, Myconian Villas 

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Ambassador

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Kyma, Myconian Naia, Myconian Korali

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Imperial & Myconian Royal

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Click here to see the redemption table at Myconian Collection Hotels & Resorts.

Program members may collect miles via staying at Astra Suites in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ASTRA SUITES:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Astra Suites reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN - Astra Suites partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact, having attached the relevant supporting documents, otherwise they will be lost.
12. As of 22 July 2026, Astra Suites, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ ASTRA SUITES: 

1. Members who wish to redeem miles at Astra Suites in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Astra Suites. 
3. For free stays at Astra Suites, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• If the cancellation is requested less than 21 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be charged.
• If the cancellation is requested less than 7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Astra Suites.

Program members may collect miles via dinning at Black Rock restaurant in Oia, Santorini by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Black Rock in Oia, Santorini may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
   The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
10. The AEGEAN - Black Rock restaurant partnership was initiated on the 15th June, 2018.
11. As of 22 July 2026, Black Rock restaurant, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION:

1. Members who wish to redeem miles at Black Rock restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Black Rock restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via staying at Rocabella Santorini Hotel & Spa in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ROCABELLA SANTORINI HOTEL & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Rocabella Santorini Hotel & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise and comes into Rocabella Santorini Hotel & Spa's exclusive sphere of influence.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN – Rocabella Hotel partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 
12. As of 22 July 2026, Rocabella Santorini Hotel & Spa, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ ROCABELLA HOTEL: 

1. Members who wish to redeem miles at Rocabella Santorini Hotel & Spa in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Rocabella Santorini Hotel & Spa. 
3. For free stays at Rocabella Santorini Hotel & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Rocabella Santorini Hotel & Spa.

MILES ACCRUAL ΑΤ SANTORINI SECRET SUITES & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Santorini Secret Suites & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June the 15th 2018 (when the AEGEAN - Santorini Secret Suites & Spa partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 
12. As of 22 July 2026, Santorini Secret Suites & Spa hotel, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for stays up until the 22nd of July 2026.

MILES REDEMPTION ΑΤ SANTORINI SECRET SUITES & SPA:

1. Members who wish to redeem miles at Santorini Secret Suites & Spa in Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Santorini Secret Suites & Spa.
3. For free stays at Santorini Secret Suites & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 8-20 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested between 0-7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Santorini Secret Suites Spa.

Program members may collect miles via dinning at The Wine Bar bar-resto in Imerovigli, Santorini by displaying their Miles+Bonus card.

Note: As of 29 January 2026, The Wine Bar, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay. Miles+Bonus members may claim miles until the 29th of January 2027 for stays up until the 29th of January 2026.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of dinning completed by the Member (1€ = 3 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at The Wine Bar may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.
11. The Aegean - The Wine Bar restaurant partnership was initiated on the 15th June, 2018.

MILES REDEMPTION:

1. Members who wish to redeem miles at The Wine Bar, bar-resto for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at The Wine Bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via using services (semi-private tours with wine tasting and food pairing, private tours, tailor made tours, transfer)  at "Blue Shades of Greece" in Santorini by displaying their Miles+Bonus card. It shall be made clear that the services must be successfully completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of services completed by the Member (1€ = 3 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles services purchase at Blue Shades of Greece may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON BLUE SHADES OF GREECE:

1. Members who wish to redeem miles at Blue Shades of Greece for free services purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Blue Shades of Greece, at their whole retail price.
3. The free service through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card. 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via wine tasting or purchasing products from Vassaltis Vineyards in Santorini by displaying their Miles+Bonus card. It shall be made clear that the wine tasting or the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. No miles will be earned at delivery costs.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from wine tasting or product purchase at Vassaltis Vineyards may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 15th, 2018 (when the Aegean Vassaltis Vineyards partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. As of 22 July 2026, Vassaltis Vineyards, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles. Miles+Bonus members may claim miles until the 22nd of July 2027 for transactions up until the 22nd of July 2026.

MILES REDEMPTION ON VASSALTIS VINEYARDS:

1. Members who wish to redeem miles at Vassaltis Vineyards for free wine tasting or product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Vassaltis Vineyards, at their whole retail price.
3. The free meal/wine tasting or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned

Program members may collect miles via dinning at Balthazar bar restaurant in Athens by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Balthazar bar restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 2nd of July, 2018 (when the AEGEAN - Balthazar partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Balthazar bar restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Balthazar bar restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing products from mastihashop stores by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 10 times the cost of purchases completed by the Member (1€ = 10 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at mastihashop stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 21st October, 2018 (when the AEGEAN - mastihashop stores partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.
11. Discount packages and offers are excluded from mileage accrual.

MILES REDEMPTION ON MASTIHASHOP STORES:

1. Members who wish to redeem miles at mastihashop stores for free purchasing products and consumptions, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at mastihashop stores, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Miles+Bonus members can earn 500 to 10,000 award miles per night on all bookings made through the Rocketmiles platform. It shall be made clear that the mileage accrual will occur only after the member’s hotel stay is completed. No Miles will be registered in case of a non-show reservation or a cancellation.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account  the corresponding hotel reservation must have been made by the Member whose Miles+Bonus Account must be in an active status.
2. Miles are accrued only under the condition that  the corresponding hotel reservation was made via rocketmiles.com. 
3. The Miles that can be gained are calculated from 500 to 10,000 per night stay. If a Member stays fewer nights than those confirmed in his/her booking itinerary, the miles will not be credited to the Member’s account.
4. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in the Account of the Member who actually stayed at the hotel and are credited not later than two (2) weeks after the check-out date, and provided that the Member’s data match with the hotel customer’s as cited in the reservation.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her frequent flyer number when making the hotel reservation. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries,  hotel receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the conditions of stay, any cancellation, unavailability or other problems that may arise through the rocketmiles.com reservation system or due to failure of the hotel in question to provide accommodation.
11. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the hotel reservation miles by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/ask;. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within twelve (12) months following the hotel stay (check-out date), commencing from November the 28th 2018 (when the AEGEAN - Rocketmiles partnership was initiated), otherwise they will be lost.
12. As of 1st of April 2025, Rocketmiles, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn miles per night stay. Miles+Bonus members will be allowed to claim miles until the 31st of March of 2026 for stays up until the 31st of March of 2025.

Program members may collect miles via purchasing from Marks & Spencer Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Marks & Spencer Stores.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as triple times the cost of purchases completed by the Member (3 Award Miles for each whole euro of purchase, for instance 3 Miles are gained for a purchase of €1,99). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Marks & Spencer Stores may be credited in a unique Account and only once per transaction
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON MARKS & SPENCER STORES:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Marks & Spencer Stores, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.cellier.gr online shop. In addition, members may collect miles via purchasing from Cellier store by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.cellier.gr.

Cellier comprises the following units:

• Kriezotou 1d, Syntagma
• Kifissias Avenue 369, Kifissia
• Syngrou Avenue 96, Athens
• Syngrou Avenue 320, Kallithea
• Kifissias Avenue 156, Neo Psychiko

MILES ACCRUAL AT CELLEIR ONLINE SHOP AND CELLIER STORES:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as four times the cost of purchases completed by the Member (1€ = 4 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member's data match the buyer's, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
5. The respective Miles from purchases at the Cellier online shop and Cellier Stores may be credited in a unique Account and only once per transaction. 
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
7. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
8. The Miles+Bonus card number and PIN should be inputted to the online order form at www.cellier.gr for mile accrual. If the transaction is realized on the Cellier premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
11. The cost of delivering as well as the products on discount are excluded from mileage accrual. 

MILES REDEMPTION ON CELLIER ONLINE SHOP AND CELLIER STORE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.cellier.gr. 
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Cellier online shop or Cellier Stores, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of delivering is excluded from miles redemption.

Program members may collect miles via purchasing products from YellowKorner Stores in Athens by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

YellowKorner comprises the following units: 

YellowKorner, 15 Agias Eirinis Str, 10551 Athens 
YellowKorner, Golden Hall 37A Kifisias Avenue, Neratziotisa, 15123 Athens

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from product purchase at YellowKorner stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from March 21st, 2019 (when the AEGEAN - YellowKorner partnership was initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON YELLOWKORNER:

1. Members who wish to redeem miles at YellowKorner for free product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at YellowKorner stores, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. The Member is allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.voyager-shop.eu/en/ online shop. In addition, members may collect miles via purchasing from Voyager Store, address.  25th March 1 & Paradromos Leof. Vouliagmenis Argiroupoli 16452, Athens, by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from www.voyager-shop.eu/en/.
 
MILES ACCRUAL VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
3. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from purchases at the Voyager online shop and the physical Voyager-Shop may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.voyager-shop.eu/el/ for mile accrual.
7. If the transaction is realized on the Voyager premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 2nd, 2019 (when the AEGEAN-Voyager online shop and the physical Voyager-Shop partnership were initiated, by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/), having attached the purchase receipt, otherwise they will be lost. 

MILES REDEMPTION ON VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.voyager-shop.eu/el/. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Voyager online shop or the physical Voyager-Shop at their whole retail price or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is allowed to transfer the right to redeem miles to any third party. 
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 

Program members may collect miles via staying at Perianth Hotel in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PERIANTH HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PERIANTH hotel reservations may be credited in a single Account and only once per transaction.
   Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 15th May 2019  (when the AEGEAN - PERIANTH hotel partnership was initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ PERIANTH HOTEL: 

1. Members who wish to redeem miles at PERIANTH HOTEL in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PERIANTH hotel. 
3. For free stays at PERIANTH hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 3 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Perianth Hotel.

Program members may collect miles via staying at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 11th June 2019 (when the AEGEAN - "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' partnership were initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. Members who wish to redeem miles at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''. 
3. For free stays at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'', members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''.

CONVERSION OF ALL - REWARD POINTS TO MILES+BONUS MILES

1. Program members may convert points earned from any Accor to Miles+Bonus award miles. 
2. Reward points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 2000 Reward points = 1000 Miles+Bonus miles.
   - 2 Reward points = 1 Miles+Bonus mile for members who join ALL - Accor Live Limitless through this link : https://www.accorhotels.com/fr/leclub/partners/landingpage.shtml?partnerName=miles+bonus. ALL - Accor Live Limitless members may also convert automatically their Reward points into Miles+Bonus miles by selecting the Miles+Bonus programme as his/her preferred loyalty programme, ahead of the first stay.
3. To convert points to Miles+Bonus award miles, members should visit www.all.accor.com/gb/leclub
4. Points are earned as per ALL - Accor Live Limitless rules. For information about points accrual visit www.all.accor.com/gb/leclub
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless Account and Miles+Bonus Account must be in an active status.The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that ALL - Accor Live Limitless Member’s data match exactly Miles+Bonus Member’s data, and are attributed within six (6) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. It is clarified that any conversion points to miles conversion should be requested from the 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
12. Once the conversion of ALL - Accor Live Limitless points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus  programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall post a retroclaim on www.all.accor.com/gb/leclub

CONVERSION OF MILES+BONUS MILES TO ALL - REWARD POINTS

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to Reward points. 
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
- 2.000 Miles+Bonus miles = 500 Reward points.
4. To convert your Miles+Bonus miles to Reward points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to Reward points and submit a conversion request.
5. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
6. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless and Miles+Bonus Account must be in an active status.
7. It is clarified that any conversion points to miles conversion should be requested from 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
8. Once the conversion of Miles=Bonus miles into Reward points is fully completed, if the Reward points are not credited on the ALL-Accor Live Limitless account within sex (6) weeks after the conversion request, the ALL - Accor Live Limitless member shall post a retroclaim by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/).

Program members may collect miles via their purchases from www.coffeeisland.gr, or My Coffee Island APP in Greece and from www.coffeeisland.com.cy or My Coffee Island App in Cyprus. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.coffeeisland.gr, or My Coffee Island app in Greece and from www.coffeeisland .com.cy as well as from My Coffee Island App in Cyprus. Miles accrual and redemption can take place for all online purchases either for delivery or takeaway. Miles accrual and redemption are excluded for direct purchases via Coffee Island physical stores.

MILES ACCRUAL AT COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. The Miles that can be gained are calculated as double the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
3. Miles are credited in the Account of the Member who made the purchase, and they are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from online purchases at Coffee Island may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
7. In order that the Members can collect Miles via online purchases, they should connect their Miles+Bonus account with their Coffee Island account, and enter their Miles+Bonus member ID and PIN in the respective form www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland .com.cy or My Coffee Island APP in Cyprus.
8. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. The retroactive credit of missing miles is not available thus the members must have connected their Miles+Bonus account with Coffee Island account prior to the transaction, otherwise the miles will not be credited. 
10. The cost of delivery is excluded from mileage accrual.
11. The cost of Tips is excluded from mileage accrual.

MILES REDEMPTION ON COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. Members who wish to redeem miles at www.coffeeisland.gr, or My Coffee Island app must have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account. Moreover, AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized, only if the Members have already connected their Miles+Bonus account with Coffee Island account by entering their Miles+Bonus member ID and PIN at the respective online form at www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland.com.cy or My Coffee Island APP in Cyprus.
3. In case of miles redemption, at the end of the transactions Members will be requested to enter again their Miles+Bonus PIN/Password for security reasons. 
4. Members must have collected the adequate number of Award Miles in order to exchange them for online product purchases at Coffee Island, at their whole retail price.
   The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of Tips is not excluded from miles redemption.
9. The cost of delivery is not excluded from miles redemption.

Program members may collect miles via purchasing from “attica” department stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.atticadps.gr. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “attica” department stores or online at www.atticadps.gr.

attica department stores comprises the following units:

“attica” department stores, City Link, Athens

“attica” department stores, Golden Hall, Marousi, Athens

“attica” department stores, The Mall Athens, Marousi, Athens

“attica” department stores, Mediterranean Cosmos, Thessaloniki

“attica” department stores, Tsimiski 48-50, Thessaloniki

MILES ACCRUAL AT ATTICA DEPARTMENT STORES AND ATTICA E-SHOP

1. The Miles that can be gained are calculated as 2 times the cost of purchases completed by the Member (1€ = 2 Miles). Ιn case of a refund (cash or card) the miles earned from the product purchase will not be deducted from Miles+Bonus member’s account, and a credit note will be issued by attica..
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at attica physical stores or online at www.atticadps.gr, and is not valid for telephone orders.
4. Miles accrual is valid exclusively for product purchases.
5. Miles accrual is not valid for shipping cost, cash on delivery, packing cost, or any other additional charges.
6. Miles accrual cannot take place for tax-free products purchases.
7. Miles accrual is not valid when gift cards are purchased, for tailor shop services and for purchases at Carpo and upper house.
8. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the product delivery. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
9. The respective Miles from purchases at attica department stores or online at www.atticadps.gr may be credited in a unique Account and only once per transaction.
10. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
12. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.atticadps.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
13. AEGEAN holds no responsibility with regard to the quality of the products.
14. Discounts that may come up from attica department stores or any third party’s loyalty program and/or from credit notes, gift cards, or gift vouchers, that have been issued by “attica”, are excluded from the accumulation of miles.
15. It is clarified that a request for retroactive registration of miles will not be accepted.
16. Miles accrual is not possible when a Member's account is locked.

MILES REDEMPTION AT ATTICA DEPARTMENT STORES AND ATTICA E-SHOP:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for attica department stores or online at www.atticadps.gr.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at attica department stores, at their whole retail price, or part of it.
3. Miles redemption is valid for purchases only at attica physical stores or online at at www.atticadps.gr and is not valid for telephone orders.
4. Miles redemption cannot take place for tax-free products purchases.
5. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
6. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
7. The exchange of miles to award purchases for products on attica department stores could not exceed the 50% of the whole retail price.
8. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
9. Miles refund will not be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned, and a credit note will be issued by attica.

Program members may collect miles via purchasing from Attica Selections Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Attica Selections Stores.

The Attica Selections stores participating in the Miles+Bonus Program are:

• ATTICA SELECTIONS - (NAVARINΟ Dunes, PYLOS 24001-Tel.:2723-091142)
• ΑΤΤΙCA SELECTIONS - (Sani Resort - Kassandra, Chalkidiki -Tel.:2374-031253)
• ATTICA SELECTIONS - (Athens International Airport, Intra Schengen area Β-Tel.:210-3534222)

** Attica Selections within the Costa Navarino and Sani resorts operate from March through October each year.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that correspond to each Member are double the purchase amount (2 Award Miles for €1 of purchase. For example, for a purchase of €10 the Member earns 20 miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited in the Miles+Bonus Account of the Member who made the purchase and are attributed immediately upon completion of the transaction. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Attica Selections Stores may be credited in a unique Account and only once per transaction
6. Miles have not commercial value and cannot under any circumstances be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each customer – Member of the Program must present his/her Miles+Bonus card during the purchase process, the details of which are recorded in the Attica Selections stores’ systems; otherwise, the automatic registration of Miles to the Member’s Account will not be possible. The purchase receipt must be retained by the Member until the Miles appear in his/her Miles+Bonus Account. AEGEAN may, at its discretion, determine whether the document submitted by the Member constitutes sufficient proof.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Miles will not be earned for transactions where an invoice is issued as the purchase receipt, nor for purchases of tax-free products or gift vouchers.
11. In the event of a product return, the Miles collected during the original purchase of the product will be deducted.
12. It is clarified that requests for retroactive credit of Miles are not accepted.

MILES REDEMPTION ON ATTICA SELECTIONS STORES:

1. Miles+Bonus Members  who have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in their Account in order to exchange them for products at the Attica Selections Stores, for part of the retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
5. The discount that a Member may receive through miles redemption cannot exceed fifty percent (50%) of the total retail value of the purchase made by the Member at Attica Selections stores.
6. Upon completion of the purchase through miles redemption, the corresponding Award Miles are automatically deducted from the Member’s Miles+Bonus Account.
7. Miles cannot be redeemed for purchases of tax-free products and/or gift vouchers, nor for transactions where an invoice is issued as proof of purchase.
8. In the event of a product return, the Miles collected during the original purchase of the product will be deducted from the Member’s Miles+Bonus Account.

Program members may collect miles via purchasing from Samsonite Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Samsonite Stores

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. TThe Miles that correspond to each Member are quintuple the purchase amount (5 Award Miles for €1 of purchase. For example, for a purchase of €10 the Member earns 50 miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited in the Miles+Bonus Account of the Member who made the purchase and are attributed immediately upon completion of the transaction. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Samsonite Stores may be credited in a unique Account and only once per transaction
6. Miles have not commercial value and cannot under any circumstances be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each customer – Member of the Program must present his/her Miles+Bonus card during the purchase process, the details of which are recorded in the Samsonite stores’ systems; otherwise, the automatic registration of Miles to the Member’s Account will not be possible. The purchase receipt must be retained by the Member until the Miles appear in his/her Miles+Bonus Account. AEGEAN may, at its discretion, determine whether the document submitted by the Member constitutes sufficient proof.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Miles will not be earned for transactions where an invoice is issued as the purchase receipt, nor for purchases of tax-free products or gift vouchers.
11. In the event of a product return, the Miles collected during the original purchase of the product will be deducted.
12. It is clarified that requests for retroactive credit of Miles are not accepted.

MILES REDEMPTION ON SAMSONITE STORES:

1. Miles+Bonus Members who have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in their Account in order to exchange them for products at the Samsonite Stores, for part of the retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
5. The discount that a Member may receive through miles redemption cannot exceed fifty percent (50%) of the total retail value of the purchase made by the Member at Samsonite stores.
6. Upon completion of the purchase through miles redemption, the corresponding Award Miles are automatically deducted from the Member’s Miles+Bonus Account.
7. Miles cannot be redeemed for purchases of tax-free products and/or gift vouchers, nor for transactions where an invoice is issued as proof of purchase.
8. In the event of a product return, the Miles collected during the original purchase of the product will be deducted from the Member’s Miles+Bonus Account.

Program members may collect miles via staying at COCO-MAT Hotels in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. COCO-MAT partner hotels:

• COCO-MAT Hotel Nafsika, 6 Pellis Street Kifissia, Athens
• COCO-MAT Hotel Athens, 36 Patriarchou Ioakeim Street, Kolonaki, Athens
• COCO-MAT Athens Jumelle, 2 Irodotou str, 10675, Athens
• COCO-MAT Athens BC, 5 Falirou Street, 11742, Athens

MILES ACCRUAL ΑΤ COCO-MAT HOTELS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from COCO-MAT HOTELS reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 12th August, 2021 (when the AEGEAN – COCO-MAT HOTELS partnership were initiated), by fill in the contact form https://en.aegeanair.com/contact/, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ COCO-MAT HOTELS:

1. Members who wish to redeem miles at COCO-MAT Hotels in Athens must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at COCO-MAT HOTELS.
3. For free stays at COCO-MAT Hotels, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at COCO-MAT Hotels.

Program members may earn or redeem miles via purchasing yachts charter services from Yachts Sailing at 188 Siggrou Avenue, Athens 17671, by displaying their Miles+Bonus card.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for yachts charter services purchases at Yacht Sailing physical store and via phone.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from yachts charter services purchases at Yacht Sailing may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction.

MILES REDEMPTION

1. Members who wish to redeem miles at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. Mileage redemption is not valid for purchases via Yachts Sailing website.
8. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may earn or redeem miles via purchasing entertaining simulator services from "The Pilot Center", 387 Vouliagmenis Av. Ilioupoli 16346, Athens.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for entertaining simulator services purchases at "The Pilot Center" physical store and via www.pilotcenter.gr for online purchases.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from entertaining simulator services at "The Pilot Center" may be credited to a unique Account and only once per transaction.
7. Offers and discounts are excluded from mileage accrual.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
12. The retroactive credit of missing miles is available.

MILES REDEMPTION

1. Members who wish to redeem miles at "The Pilot Center", for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at "The Pilot Center", at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from ANTETOKOUNBROS in Athens International Airport by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from ANTETOKOUNBROS store.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (5 Award Miles for every euro of purchase). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the ANTETOKOUNBROS store may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 3, 2023(when the Aegean- ANTETOKOUBROS store partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ANTETOKOUNBROS STORE:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the ANTETOKOUNBROS Store, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Conversion of BPme points into redemption miles

1. Members of the Miles+Bonus Program may convert BPme points that they have already accumulated or will accumulate through the BPme Program into Miles+Bonus miles. The Terms and Conditions under which a BPme Member may accumulate BPme points are posted on the page.
2. Every Miles+Bonus member, who is also a member of the BPme program, can convert BPme points into Miles+Bonus miles as follows:

• 2,000 BPme points = 2,000 miles
• 3,000 BPme points = 3,000 miles
• 5,000 BPme points = 5,000 miles
• 10,000 BPme points = 10,000 miles

3. The minimum number of BPme points to convert is 2,000 points. Members can convert BPme points into Miles+Bonus miles via the BPme application.
4. The maximum number of BPme points to be converted into Miles+Bonus miles per BPme Member is 10,000 BPme points, within one year from the date on which the first conversion has taken place.
5. BPme points are earned in accordance with the terms of the BPme program. For information on the collection of BPme points, visit the page.
6. In order to register Miles in an Account, the corresponding order for conversion of BPme points into redemption miles must have been made by the Member himself and the Member must have active BPme and Miles+Bonus Accounts.
7. Miles are Redemption Miles only (Award Miles) within the meaning of chapter 3 “MILES / CATEGORIES”.
8. The Miles are automatically registered in the Account of the Member who gave the conversion order and are credited no later than one week after the conversion order. Each Member may be informed about the Miles he has accumulated through the Miles+Bonus Account on the website www.aegeanair.com or by calling 801 11 20000 from a landline or +30 210 6261000 from a mobile or from abroad.
9. The BPme points that are deducted because of the above conversion and/or redemption cannot be refunded.
10. The corresponding Miles from the conversion of BPme points can be registered in a single Member Account and once per transaction.
11. The Miles have no commercial value and are under no circumstances exchanged for money. Any disposal (sale, exchange, etc.) of Miles or offers is automatically considered invalid.
12. In the event of cancellation of the Program as provided for in the General Terms, all Miles that have been accumulated are automatically canceled and are no longer exchangeable for offers.
13. AEGEAN bears no responsibility regarding the quality of the services offered by the partner or any other problems that arise.
14. It is clarified that an order to convert BPme points into Miles+Bonus redemption miles is accepted starting from 31/10/25, when the said cooperation began.
15. It is clarified that if the request for conversion of BPme points into redemption miles has been completed and the miles have not been registered in the member's account within six (6) weeks, the member may request a retroactive registration of miles by calling the BP Consumer Contact Line at 210 6887555 or 18199.


Conversion of Miles+Bonus miles into BPme voucher

1. Miles+Bonus Members who have completed their registration and who have registered at least 1 flight in the AEGEAN, Olympic Air or Star Alliance network partner airlines in their Miles+Bonus account, as well as Aegean Bonus Visa or Aegean Mastercard holders with completed registration, are entitled to redeem miles with the partner.
2. Program members can convert Miles+Bonus redemption miles they collect from any partner into BPme vouchers.
3. Each Miles+Bonus member who is also a member of the BPme program can convert Miles+Bonus miles into BPme vouchers as follows: 3,000 Miles+Bonus miles = €10 BPme voucher. The maximum number of Miles+Bonus miles to be redeemed per member is 45,000, per year, within one year from the date on which the first conversion has taken place.
4. To convert Miles+Bonus miles into BPme vouchers, members must log in to their Miles+Bonus Account and submit the corresponding form.
5. The Miles+Bonus miles will be automatically deducted from the members' Miles+Bonus account, once the miles conversion has been completed. Once the miles are deducted from the members' account, they will not be refunded.
6. The BPme voucher generated from the conversion and/or redemption of Miles+Bonus Miles is in no way exchangeable for money. The BPme voucher can be used for the purchase of fuel (according to the predetermined amount that will be indicated on it and that will concern the purchase in question) and car wash services (according to the predetermined amount that will be indicated on it).

Convert EKO Smile points to Miles+Bonus miles

1. Program members may convert EKO Smile points earned with every purchase at the participating EKO filling stations to Miles+Bonus award miles.
2. EKO Smile points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   
   • 2.000 points=2.000 miles
   • 3.000 points=3.000 miles
   • 5.000 points=5.000 miles
   • 10.000 points=10.000 miles


3. The minimum number of EKO Smile points to convert is 2,000 points. Members can convert EKO Smile points into Miles+Bonus miles via the EKO Smile application.
4. The maximum number of EKO Smile points to be converted into Miles+Bonus miles per EKO Smile Member is 10,000 EKO Smile points, within one year from the date on which the first conversion has taken place.
5. To convert points to Miles+Bonus award miles, members should visit https://ekosmile.gr/ or EKO Smile app.
6. Points are earned as per EKO Smile rules. For information about points accrual visit ekosmile.gr/pages/terms-and-conditions.
7. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
8. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
9. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
10. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
11. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
12. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
13. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
14. It is clarified that any conversion points to miles conversion should be requested from the 18th of January 2024, when the partnership with EKO Smile was initiated.
15. Once the conversion of EKO Smile points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call on EKO line 210 7725 555.
16. The Smiles that are deducted from the above conversion are non-refundable.

Conversion of Miles+Bonus miles to EKO Smile points

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to EKO Smile points.
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
   
   3.000 Miles+Bonus miles = 1.250 ΕΚΟ Smile points
4. The maximum miles that can be converted within a year is 45.000 miles
5. To convert your Miles+Bonus miles to EKO Smile points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to EKO Smile points and submit a conversion request.
6. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
7. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
8. It is clarified that any miles to points conversion should be requested from 18 January 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated points through the website on ekosmile.gr or by calling at ΕΚΟ line 18198 or 210 7725 555.
9. Once the conversion of Miles+Bonus miles into EKO Smile points is fully completed, if the Reward points are not credited on the EKO Smile account within sex (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Convert Smiles (digital points) to Miles+Bonus miles

1. Program members may convert Smiles already earned, or will be earned via EKO Smile program in Cyprus, into Miles+Bonus award miles. The terms and conditions based on which the EKO Smile Member can collect Smiles are posted on the website https://www.eko.com.cy/.
2. Smiles can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Smiles to Miles+Bonus award miles. The conversion rate will be as follows:
   • 2.000 Smiles=2.000 miles
   • 3.000 Smiles=3.000 miles
   • 5.000 Smiles=5.000 miles
   • 10.000 Smiles=10.000 miles
   
   
   The minimum Smiles converted to miles is 2.000 Smiles. Members are able to convert Smiles into Miles+Bonus award miles via EKO SMILE APP https://bit.ly/EKOSmileApp
3. The maximum amount of Smiles for conversion is 45,000 Smiles per year, starting from the date that the first conversion took place
4. Smiles are earned as per EKO Smile rules. For information about Smiles accrual visit www.eko.com.cy/
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The Smiles that are deducted from the above conversion are non-refundable.
9. The respective Miles from Smiles conversion may be credited in a single Account and only once per transaction.
10. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
12. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
13. It is clarified that any Smiles to miles conversion should be requested from the 11th of July 2024, when the partnership with EKO Smile was initiated.
14. Once the conversion of Smiles into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles+Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call at EKO Customer Service line at 0035722477000.

Conversion of Miles+Bonus miles to EKO Smile Coupon

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles conversion to EKO Smile coupon.
2. The Miles+Bonus miles can be exchanged for Coupon. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to EKO Smile coupon. The conversion rate will be as follows: 3.000 Miles+Bonus miles = 10€ ΕΚΟ Smile coupon. The maximum miles that can be converted within a year is 45.000 miles, starting from the date that the first conversion took place.
3. To convert your Miles+Bonus miles to EKO Smile coupon you need to login to your Miles+Bonus account, and submit the relevant conversion request.
4. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
5. In order to have the coupon registered in an EKO Smile account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
6. It is clarified that any miles to EKO Smile coupon conversion should be requested from 11th July 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated EKO Smile coupons through EKO SMILE APP or by calling at EKO Customer Service line at 0035722477000
7. Once the conversion of Miles+Bonus miles into EKO Smile coupon is fully completed, if the coupon is not credited on the EKO Smile account within six (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://en.aegeanair.com/contact/).

1. Members of the Program can accrue and redeem miles on flights operated by Emirates. It shall be made clear that the flight must be operated by Emirates and not by other collaborating airline company (code-share flights).
2. The miles collected on any flight within the Emirates network correspond only to Award Miles.
3. Award Miles may be redeemed in order to issue a free airline ticket within the Emirates network.
4. It is clarified that in case the Member has not completed his registration, he/she will not be able to redeem miles.
5. Miles from an Aegean Miles+Bonus Account cannot be transferred to any respective frequent flyer program’s cardholder in any Emirates and vice versa.

6. Members of the program can only accrue and redeem miles. Benefits such as lounge access or additional baggage, typically available through partnerships with Star Alliance member airlines, are not included as part of this partnership.

MILES ACCRUAL

1. To register Miles in an Account, the corresponding flight must be realized by the Member. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts appear on the official Aegean website, specifically in the Miles+Bonus section. Tickets issued with a fare not included in the existing Emirates Mile Accrual Charts do not earn Miles.
2. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger), provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account.
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
4. Members may not transfer Miles in any way or assign them to any third party, nor combine them with any other Member’s Miles in order to jointly take advantage of an offer.
5. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an Emirates ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Emirates flights appear in his/her account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
8. In the event that earned Miles do not appear in the Account 7 days following the flight event, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). The corresponding miles will be credited to the Member's Account after two (2) weeks, at the latest, upon a reply from Emirates. Existing Miles+Bonus members can claim their miles retroactively for flights that took place up to 6 months prior to their retro-claim request.
9. Any request for the retroactive crediting of miles for a flight operated by Emirates me shall be accepted only for flights that have occurred after the partnership’s initiation (May 21st, 2025).

MILES REDEMPTION

1. Tickets’ booking and issuing is performed through Aegean’s website www.aegeanair.com or Aegean APP, via the Miles+Bonus account in the Award ticket section, or alternatively through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). Tickets cannot be issued by Travel Agencies. Redemption tickets issued through the Aegean Call Center are subject to service fees amounting to 23 Euros.
2. Miles Redemption is valid for Emirates Economy Class and Business Class tickets.
3. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an Emirates ticket ("Ticket"), in accordance with the applicable Mile Redemption Chart of Emirates, as published on the official Aegean website, specifically in the Miles+Bonus section. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority, are payable by the Member and are due upon issuing the Ticket. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
4. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member's Account.
5. Tickets issued by redeeming Miles are subject to award seat availability. Emirates may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided in accordance with the Program.
6. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Policy for miles redemption with intermediate point/stopover:
   - In case of same cabin class and one intermediate point that does not exceed the 24 hours, the required miles for redemption are calculated as one segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless of the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
   - In case of same cabin class and one stopover that exceeds the 24 hours, the required miles for redemption are calculated per segment.
   - In case of different cabin class and one stopover regardless of the duration, the required miles for redemption are calculated per segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
10. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
11. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
12. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).

Program members may collect miles via purchasing from “IKEA” stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.ikea.gr. It shall be made clear that the product purchase must have been invoiced before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “IKEA” stores or online at www.ikea.gr.

IKEA department stores comprises the following units:

• IKEA Athens Airport, Athens International Airport “Eleftherios Venizelos”, 19019 Spata, Athens
• IKEA Athens Kifissos, 96-98 Kifissos Avenue Egaleo – RIVER WEST shopping center 12241 Egaleo, Athens
• IKEA Thessaloniki, 12th km Thessaloniki-Perea 57001 Pylaia, Thessaloniki
• IKEA Thessalia, 8th km Old National Highway Larissa-Athens 41500 Nikaia, Larissa
• IKEA Ioannina, 13th km National Highway Ioannina-Athens 45500 Ioannina
• IKEA Patra, Antheias 26, 26333 Patra
• “New generation” stores
• Pick Up & Order Points
• Transactions with an invoice, services and IKEA Restaurants self-check outs are excluded

MILES ACCRUAL AT IKEA STORES AND E-SHOP

1. The Miles that can be gained are calculated equal the cost of purchases completed by the Member (1€ = 1 Mile) and invoiced, after deducting discounts and services. Ιn case of a refund (cash or card) the miles earned from the product purchase will be deducted from Miles+Bonus member’s account. Refunds with gift cards and credit cards are excluded.
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. Miles accrual is valid for product purchases and gift cards.
5. Miles accrual is not valid for shipping cost, cash on delivery, or any other additional charges for services.
6. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the purchase invoicing. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
7. The respective Miles from purchases at IKEA department stores or online at www.ikea.gr may be credited in a unique Account and only once per transaction.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.ikea.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the quality of the products.
12. Discounts that may come up from IKEA stores or any third party’s loyalty program and/or from credit notes, gift cards, gift vouchers or coupons that have been issued by “IKEA”, are excluded from the accumulation of miles. Also, transactions that an invoice is issuing as proof of transaction are excluded from the accumulation of miles. The Miles that can be gained are calculated equal the cost of purchases completed by the Member, after deducting discounts and services.
13. No Miles refund will be accepted, once the redemption procedure has been completed,
14. Miles accrual is not possible when a Member's account is locked.

MILES REDEMPTION AT IKEA STORES AND E-SHOP

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles redemption for IKEA stores or online at www.ikea.gr. (IFB self check outs are excluded).
2. Members must have collected the adequate number of Award Miles in order to redeem them for purchase of products at IKEA stores, at part of their retail price. The value of redemption can’t in any case exceed the total amount of the receipt.
3. Miles redemption is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles and the maximum redemption is equivalent to 1,200,000 miles per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
7. Miles refund will not be accepted, once the redemption procedure has been completed and a gift card or a credit note will be issued by IKEA. The credit note could not be used for purchases via IKEA e-shop. For more information visit the link https://www.ikea.gr/exupiretisi-pelaton/politiki-epistrofis/.
8. Miles redemption is excepted from transactions where an invoice is issuing as proof of transaction and from the cost of services and gift cards.

In case you need information regarding the parking space reservation you made, you can contact us either via email at info.parking@aia.gr, or by calling (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.

If you need information about your Miles+Bonus account or the air ticket booking you made with AEGEAN, you can find all the contact information for AEGEAN here.

MILES ACCRUAL:

1. It is clarified that payment for the parking must be completed in order for miles to be credited to the member's account. In case of a non-show for the parking or cancellation of the reservation, the miles will not be credited.
2. The option to collect miles is available for parking in all areas of the Official Parking at Athens International Airport.
3. The member earns 2 miles for every euro spent on parking.
4. Miles are award miles as defined in Chapter 3 "MILES / CATEGORIES, etc."
5. Miles are credited only to the member's account who made the car parking reservation and are credited within 7 days after leaving the parking area.
6. If you enter the parking area up to 2 hours earlier than your reservation, you will collect the miles corresponding to your initial reservation. If you leave later than the scheduled time, you will collect the miles corresponding to the total amount paid.
7. Miles have no commercial value and can never be exchanged for money. Any sale, exchange, etc., of miles or offers is automatically invalid.
8. In case of cancellation of the Miles+Bonus Program under the terms and conditions, all miles received are automatically cancelled and can no longer be exchanged for offers.
9. Each customer - member of the Program must provide their Miles+Bonus member ID during the parking reservation, otherwise, the miles will not be credited on their account. The reservation number, payment receipts, and/or any other relevant document must be kept by the member until the miles appear in their account. AEGEAN has the discretion to determine whether the submitted document constitutes sufficient proof.
10. AEGEAN is not responsible for the conditions of space reservation, unavailability, or other issues arising through the Official Parking booking system at Athens International Airport.
11. If miles do not appear in the account within 7 days from the date of departure from the parking area, the procedure for crediting the award miles you are entitled to can be done either by email to info.parking@aia.gr, or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
12. If you provide different details during the reservation than those you will present at the parking area, you must contact the correct details before exiting the parking area, in order for the miles to be credited to your Miles+Bonus account within 7 days. The procedure for crediting the award miles can be done either via email at info.parking@aia.gr or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
13. It is clarified that a request for retroactive registration of miles is not accepted.

MILES REDEMPTION:

Redeeming miles for parking payment at the Official Parking at Athens International Airport is governed by the applicable General Terms & Conditions of the Official Parking at Athens Airport and the Terms of the Miles+Bonus Program.
1. If the member has provided their Miles+Bonus member ID on the reservation page during the parking reservation at the Official Parking at Athens International Airport and wishes to pay for this reservation using miles, they must select the redemption of miles during the payment process.
2. Members must have enough valid award miles in their account. Parking payment via miles redemption is based on the ratio of 1 euro = 300 award miles.
3. The minimum redemption amount is 1,500 miles.
4. When payment is made using miles redemption, the corresponding award miles are automatically deducted from the member’s account.
5. In case of cancellation of the reservation, the redeemed miles are automatically returned to the member’s Miles+Bonus account. If the reservation is not canceled and the member does not show up at the parking area, the redeemed miles are not refundable.
6. If you have redeemed miles, you cannot make changes to the reservation. You can cancel it and make a new reservation.
7. The member cannot transfer the right to redeem their miles to any third party.
8. The parking terms may change at the discretion of the Official Parking at Athens International Airport. Therefore, the member must request to be updated on the applicable parking reservation terms.
9. Only Miles+Bonus members who have completed their registration and have at least 1 flight recorded with AEGEAN, Olympic Air, or with Star Alliance partner airlines in their Miles+Bonus account, or holders of Aegean Bonus Visa or Aegean Mastercard with complete registration, are eligible to redeem miles with the partner.
10. In the case of a booking with a voucher, it is not possible to modify the reservation. You can cancel and make a new booking. In this case, the discount voucher will not be refunded.

Terms and Conditions

Program members are able to redeem the RevPoints they earn from Revolut's loyalty program for Miles+Bonus award miles.

1. RevPoints can be redeemed for Miles+Bonus award miles. Any Miles+Bonus member, who is also a member of the Revolut program, has the opportunity to redeem their RevPoints for Miles+Bonus award miles at a ratio of: 1 RevPoint = 1 Miles+Bonus award mile. This ratio applies to all eligible countries, with the exception of Colombia, where different conversion ratios apply as follows:

Colombia: 7 RevPoints = 1 mile.

2. The minimum number of RevPoints that can be redeemed per transaction is 1, with the option to increase in increment of 1 mile, up to a maximum of 999,000 miles.
3. RevPoints are redeemable through the Revolut app. For assistance with redemption, reach out to Revolut. You can do this by using the chat feature in the Revolut app, emailing support@revolut.com.
4. The availability of partnerships is linked to the country of the customer's account. Customers select their country of residence when signing up for Revolut, and regardless of where they are physically located, they will only see redemption programs available in the country where their account is set up. The available countries are United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Iceland, Liechtenstein, and Norway, Australia, Brazil, New Zealand and Switzerland.
5. RevPoints are earned in accordance with the terms of Revolut’s program. For additional details on collecting points, visit https://www.revolut.com/en-GR/legal/RevPoints/.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely to the Account of the Member who initiated the conversion request and are granted within 1 to 20 working days after the request is made. Members can track their accumulated Miles by accessing the Miles+Bonus website at www.aegeanair.com or by calling 801 11 20000 (from a landline) or +30 210 6261000 (from a mobile phone or abroad).
8. The Miles earned from the RevPoints conversion will be credited to a single account and can only be applied once per transaction.
9. Miles have no monetary value and cannot be exchanged for cash. Any form of disposal (sale, exchange etc.) of Miles or related offers will be automatically considered invalid.
10. In the event of the Program’s cancellation as outlined in the General Terms, all Miles accumulated will be automatically cancelled and will no longer be exchangeable with offers.
11. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other issue that may arise.
12. It is specified that, the redemption request of RevPoints for Miles+Bonus award miles will be accepted starting from 22/10/25, the official start date of this partnership.
13. It is clarified that retroactive mileage registration is not possible for redemptions involving RevPoints.
14. For successful redemptions, the first and last name provided during the redemption must match exactly with the name registered on the Miles+Bonus account.
15. If there are issues with the RevPoints redemption, the member should contact Revolut’s customer support team. Members can do this by using the chat feature in the Revolut app, emailing support@revolut.com or by visiting the below links instead:
https://www.revolut.com/rev-points/
https://www.revolut.com/

Program members may earn miles via purchasing Samsung Galaxy S26 | S26+ | S26 Ultra participating at the promotional campaign named “Samsung Galaxy S26 | S26+ | S26 Ultra Miles+Bonus – Promotion”, organized by the company with the corporate name «”SAMSUNG ELECTRONICS GREECE IMPORT AND TRADE OF ELECTRIC AND ELECTRONIC GOODS SINGLE-MEMBER SOCIÉTÉ ANONYME “, for purchases from 01/04/2026 to 30/04/2026, till stocks last, by submitting the participation form via Samsung members application till 24/05/2026.

You may find here the promotional campaign Terms & Conditions.

MILES ACCRUAL
1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. With every purchase of Samsung Galaxy S26 | S26+ | S26 Ultra members earn 15.000 miles.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for purchases at participating stores at the promotional campaign. This Promotion is open to individuals who are at least 18 years old and are permanent residents of Greece, as well as to legal entities registered in Greece, submitting their relevant entry forms while in Greece.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed seven working (7) days after confirmation email sent by Samsung, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from Samsung Galaxy S26 | S26+ | S26 Ultra purchases may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must fill in his/her Miles+Bonus member ID at a relevant field during claim via Samsung members. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. Each member is entitled to two (2) participations in the Promotion with the same Miles+Bonus Account Number, which were purchased during the Shopping Period.

Terms and Conditions

Mileage Accrual

1. Members of the Program may earn Miles+Bonus Award Miles for purchases made through the Wolt platform, provided they have an active Wolt+ subscription.
2. Miles+Bonus members may earn Award Miles for eligible transactions completed through the Wolt platform (Wolt.com or the Wolt app) under the "Miles+Bonus Customer Offer" section, provided they are active Wolt+ subscribers and the order has been successfully completed.
3. Wolt+ subscribers who are also Miles+Bonus members earn one (1) Award Mile for every one (1) euro spent on eligible completed orders placed through the Wolt app. This benefit is available for accounts with a registered delivery address in Greece or Cyprus.
4. An "Eligible Order" means any order placed through the Wolt platform by an Eligible Customer that has been successfully completed and paid for, and for which Wolt+ benefits were applied at checkout. For the avoidance of doubt, the order must have benefited from a Wolt+ benefit (such as free delivery or other Wolt+ benefits). Orders that do not receive a Wolt+ benefit—due to not meeting the minimum order value, delivery area restrictions, or non-participation of the merchant—are not eligible for mileage accrual.
5. An "Eligible Customer" means a user with an active Wolt+ subscription who meets the terms of this partnership and places eligible orders in Greece or Cyprus.
6. Miles are credited to the account of the member who made the purchase and are awarded upon delivery of the order. Miles may be adjusted in the event of cancellation, refund, chargeback, or any other reversal of the transaction.
7. To earn Miles, members must make their purchases through Wolt.com or the Wolt app, maintain an active Wolt+ subscription, and have Greece or Cyprus set as their account country. Once the order is successfully completed and a Wolt+ benefit has been applied, the Miles are credited automatically.
8. For assistance regarding registration or orders, members may contact Wolt via the in-app chat function. If an order is active, support is also available directly from the order view.
9. The availability of the partnership depends on the country associated with the user's Wolt account. Available offers are displayed based on the country selected in the account.
10. The Miles earned are Award Miles, in accordance with the terms and conditions of the Miles+Bonus Program.
11. Miles are credited within 1 to 20 business days from the delivery of the order.
12. Information regarding accrued Miles is available through the member's online Miles+Bonus account at www.aegeanair.com, as well as through the customer service call center.
13. Miles are credited to only one Miles+Bonus account and only once per transaction.
14. Miles have no cash value, cannot be exchanged for cash, and may not be sold, transferred, or exchanged. Any such action is null and void.
15. In the event of termination of participation in the Program, all accumulated Miles will be cancelled in accordance with the general Miles+Bonus Terms and Conditions.
16. AEGEAN bears no responsibility for the quality of Wolt's services or for any issues arising from them.
17. Mileage accrual is valid from 23.09.2026, the date the partnership becomes effective.
18. Requests for retroactive mileage credit will not be accepted.

Complimentary Wolt+ Subscription for Miles+Bonus Members

1. Miles+Bonus members using Wolt in Greece or Cyprus may activate a complimentary 3-month Wolt+ subscription.
2. A Wolt+ subscription provides free delivery on eligible orders from selected merchants on the platform. It may also include additional benefits or offers, subject to Wolt's terms and conditions.
3. This offer is valid from 23.09.2026, the partnership commencement date.
4. To activate the offer, users must have an active Miles+Bonus account and must not have an active Wolt+ subscription or have held a Wolt+ subscription during the previous six (6) months.
5. Voucher management is handled by Wolt. For any activation or redemption issues, members should contact Wolt.
6. To redeem the benefit, eligible members must select the relevant voucher and complete the activation process through the Wolt platform, accepting the applicable terms and conditions.
7. The complimentary subscription period provides access to Wolt+ at no charge. At the end of the complimentary period, the subscription automatically renews as a paid subscription unless cancelled before the renewal date.
8. The benefit is personal, non-transferable, non-refundable, and may not be combined with other offers unless otherwise specified.
9. Wolt and AEGEAN reserve the right to amend, suspend, or terminate the offer in cases of fraud, misuse, or operational necessity.
10. By activating the benefit, users accept the Wolt Terms of Use, the Wolt+ Terms, the Miles+Bonus Terms and Conditions, and the applicable Privacy Policies.

1. AEGEAN kann nach freiem Ermessen das Programm jederzeit nach schriftlicher Benachrichtigung der Mitglieder einen (1) Monat im Voraus annullieren.
2. Im Falle eines Konkurses, einer Übernahme, Fusion oder Auflösung von AEGEAN auf jedwedem Wege wird das Programm automatisch annulliert, und gleichzeitig werden alle Konten und alle gesammelten Meilen der Mitglieder annulliert. Folglich wird AEGEAN hiernach keinerlei weitere Verpflichtung gegenüber den Mitgliedern haben, und die Mitglieder können keinerlei Ansprüche gegenüber AEGEAN erheben.
3. Die Haftung von AEGEAN gegenüber den Mitgliedern bezüglich des Programms ist beschränkt. AEGEAN trägt keinerlei Haftung – auch nicht aus Fahrlässigkeit – für irgendwelche Erst- oder Folgeschäden aus der Nutzung und Anwendung des Programms. Auf jeden Fall beschränkt sich eine eventuelle vertragliche oder außervertragliche oder sonstige Haftung von AEGEAN auf Entschädigung der Mitglieder für Schäden, Verluste oder Kosten aus ihren Handlungen oder Unterlassungen ausschließlich auf die erneute Gutschrift von Meilen auf das Konto des Mitglieds, die der strittigen Prämie entsprechen. AEGEAN trägt keinerlei Haftung für negative Schäden.
4. AEGEAN haftet nicht für Verluste, Verspätungen, unmittelbare oder mittelbare Schaden aus der Nutzung der Prämien des Programms, sofern im besagten Fall der Anbieter der Prämie ein Drittanbieter und nicht AEGEAN war. Die entsprechende Haftung liegt ausschließlich beim Drittanbieter der Prämie.
5. AEGEAN haftet nicht für Schäden an Mitgliedern oder Drittpersonen auf Grund von falschen oder ungenauen Angaben der persönlichen Daten der Mitglieder.
6. AEGEAN übernimmt keinerlei Haftung für die termingerechte Durchführung von Post- und Kurierdienstleistungen.
7. Die Mitglieder haben AEGEAN schriftlich über jegliche Änderung ihrer persönlichen Daten (Vor- und Nachname, Anschrift usw.) zu informieren.
8. AEGEAN trägt keinerlei Haftung für eventuelle Fehler, Auslassungen oder Abweichungen des Textes und des Inhalts der Bedingungen während des Drucks dieses Dokuments oder anderer einschlägiger Dokumente des Programms.
9. Die Bedingungen des Programms sowie das entsprechende Rechtsverhältnis zwischen AEGEAN und den Mitgliedern unterliegen dem griechischen Recht. Zuständig für die Beilegung von eventuellen Konflikten aus der Programmteilnahme sind die Gerichte der Stadt Athen.