Extra care for our Miles+Bonus members
07 Mai 2020

We are constantly offering more flexibility to you, our loyal customers, Miles+Bonus members, so that you can always benefit from your Miles+Bonus benefits.
Tier extension
Especially for you, our Silver and Gold members of Miles+Bonus program, we have extended your tier expiration date for 6 months, offering 18 months, instead or 12, in order to reach the rules for your tier retention. If, for example, your tier was expiring on 30/11/2020, the new tier expiration date has been set to 30/05/2021. Therefore, the period you now have available to meet the criteria for your tier retention was set at 18 months, and specifically from 31/11/2019 until 29/05/2021.
- Are you a Silver or Gold member who has already accrued the requested number of miles for tier retention? In this case your tier is secured for 12 months post the extended tier expiration date. For example, if your tier expired originally on 30/11/2020 and was extended for 30/05/2021 and you have accrued the requested number of miles for the tier retention, your tier is secured until 30/05/2022.
- Are you a Silver or Gold member that has already secured your tier up until 2022? In this case no further extension has been made to your tier expiration date.
- Digital Miles+Bonus membership card and coupons The digital membership card in your Miles+Bonus account is updated with the new expiration date of your tier. You can check out your digital card by logging in to your Miles+Bonus account in aegeanair.com or through the AEGEAN app. We are not going to send out new membership cards for this extended period. However, if you wish to print your membership card, you can do so in your Miles+Bonus account through aegeanair.com or through AEGEAN App, by selecting “Reissue my card”. Apart from your tier, complimentary tier coupons are extended for 6 months as well.
If your flight was cancelled, and the tickets were purchased via award miles, we refund you the respective miles, as well as the amount of the taxes paid for any AEGEAN, Olympic Air or Star Alliance flights.
Up to 3,000 award miles for every rebooking
For you that had scheduled a flight up until 31.07.2020, we offered you the opportunity to change your tickets, for any future date until 21.03.2021 with zero fare difference, zero rebooking fees and earning up to 3,000 award miles for every ticket change made until 03.05.2020.